Job Purpose 

To create and deliver effective learning programs, initiatives, and resources that empower employees to perform their roles effectively and adapt to changing business needs. Collaborate with stakeholders to identify learning needs, design relevant training materials and activities, deliver engaging learning experiences, and evaluate the impact of learning interventions. Help employees improve their skills and capabilities, leading to increased productivity and efficiency through training programs and performance management strategies. 

Job Description

• Identify and evaluate training methodologies, tools, and technologies to enhance the effectiveness of training programs.
• Collaborate with departmental managers, subject matter experts, and external vendors to identify training needs and resources.
• Build strong relationships with internal clients to understand their business objectives and tailor training solutions accordingly.
• Maintain accurate records of training activities, attendance, and evaluations for reporting purposes.
• Any Logistics support for training arrangement.
• Assist in the rollout and administration of the Learning Management System (LMS).
• Arrange the booking of trainers, venues, travel, accommodation, and facilitate L&D and events.
• Communicate course requirements with trainers, facilitators, learners, and external suppliers with agreed timelines.
• Provide a reliable point of contact for all learning and development matters.
• Prepare or select any learning and development materials or programs required by the learner/trainer.
• Produce and maintain accurate records of learning and development activity in compliance with procedures.
• Manage the Monthly and Yearly training engagement calendar.
• Prepare the communication email for the training announcements or any employees engagement activities to all internal staff.
• Provide administrative support to trainers or managers in the planning and delivery of L&D events and strategy.
• Assist the payment to the vendor for training and activities.
• Assist Talent Development Manager for organizational development program, employee engagement programs and employee well-being programs.
• Work closely with Talent Development Manager to Develop and implement talent development strategies aligned with organizational goals and objectives.
• Collaborate with departmental managers to assess training needs and identify skill gaps.
• Implementing initiatives to promote employee engagement, satisfaction, and retention, such as career development opportunities, mentorship programs, and recognition schemes.
• Assist Talent Development Manager to assess employee performance, identify areas for improvement, and develop plans for career development and advancement.
• Any other tasks assigned by the immediate manager and Head of Department.

• Any graduate from university.
• Bachelor’s degree or Certificate in Human Resource Management, Business Administration is more preferred.
• Proven experience in learning and development, instructional design, or related roles, with at least 3 years of experience.
• Good office-based admin skills, ideally in an HR/L&D environment.
• Experience of using SAP Software or IT based records management / database systems including accurate data inputting.
• Experience of creating design for certificate.
• Communicate with verbal or written in English and Burmese (Bilingual).
• Ability to work on your own initiative as well as part of a team.
• Familiarity with business software such as Microsoft Word, Excel, PowerPoint and Outlook.
• General understanding of HR/L&D activities.
• Experience of working with learning and development providers, High level of integrity and ability to recognize and correct mistakes and maintain continuous improvements.