The purpose of this job is to design and conduct training programs to enhance the skills and competencies of employees by coordinating cross functional teams.

• Collaborate with other internal teams and senior management to determine gaps in skills and knowledge and perform a thorough training needs analysis.
• Prepare and deliver training courses.
• Communicate all the training programs on a timely basis.
• Oversee or develop the production of manuals, instruction materials, aids, and classroom handouts.
• Supervise structured learning experiences and also oversee their results.
• Evaluate employees' skills and performance quality.
• Identify training needs according to operational requirements.
• Implement training KPIs.
• Prepare and present reports on training program KIPs.
• Help promote and maintain a positive company image.

• At least 2 years’ experience in training or communication
• 1 – 2 years in retail or business environment
• Minimum Bachelors’ degree
• Proficiency in Training and communication both verbal and visual
• Highly computer literate with proficiency in MS Office and related business and communication tools.
• Familiar with traditional and modern training processes.
• Self-driven and entrepreneurial; able to multi-task and prioritize effectively.
• Excellent communication skills; fluent in English and Burmese.
• Ability to facilitate cross-functional teams.
• Excellent written and verbal communication skills.
• Strategic and creative mindset.
• Good understanding/ interest of digital tools/ technology and latest trends