Position Purpose The Senior Human Resources manager provides strategic leadership and operational oversight of the Human Resources function, ensuring that the organization's people strategies align with its corporate vision, business objectives, and long-term growth plans. The position serves as the second highest authority within the Human Resources Department and acts as a strategic business partner to Executive Management and the Board of Directors. The Senior HR manager is responsible for leading workforce planning, organizational development, talent management, succession planning, employee engagement, performance management, HR governance, compliance, and culture transformation while ensuring operational excellence throughout the organization. The role is expected to build a high-performing workforce capable of supporting sustainable business growth through modern HR practices and continuous organizational improvement. Key Responsibilities 1. Strategic Human Resource Leadership Develop and execute the organization's Human Resource Strategy aligned with corporate objectives. Advise Executive Management and the Board on workforce strategy and organizational effectiveness. Participate in corporate strategic planning and business transformation initiatives. Lead HR digital transformation and continuous improvement projects. Establish annual HR strategic objectives and departmental KPIs. Drive organizational culture initiatives that support innovation, accountability, and performance. Ensure HR initiatives contribute directly to business growth and operational excellence. 2. Organizational Development (OD) Design and continuously improve the organizational structure. Lead organizational redesign and restructuring initiatives. Develop workforce capability and organizational effectiveness strategies. Implement succession planning for critical leadership positions. Establish competency frameworks for all organizational levels. Develop leadership development programs for future executives. Lead organization-wide change management initiatives. 3. Talent Acquisition & Workforce Planning Develop long-term manpower planning aligned with business expansion. Establish strategic recruitment plans and employer branding initiatives. Oversee executive recruitment and key leadership hiring. Ensure recruitment processes meet quality, diversity, and compliance standards. Build talent pipelines for future organizational needs. Monitor recruitment KPIs including Time-to-Hire, Cost-per-Hire, and Quality-of-Hire. 4. Performance Management & Talent Development Lead the company's performance management framework. Establish performance evaluation systems aligned with business objectives. Develop Key Performance Indicators (KPIs) across all departments. Monitor organizational performance and recommend improvement initiatives. Lead Performance Improvement Plans (PIP). Develop career pathways and succession plans. Promote a high-performance culture through continuous coaching and development. 5. Learning & Leadership Development Develop the corporate Learning & Development strategy. Conduct organization-wide Training Needs Analysis (TNA). Establish leadership development and management training programs. Implement competency-based learning initiatives. Evaluate training effectiveness using measurable business outcomes. Develop future leaders through succession and mentoring programs. 6. Compensation, Benefits & Rewards Develop competitive compensation and benefits strategies. Conduct salary benchmarking and market analysis. Review salary structures and grading systems. Lead annual salary review and promotion exercises. Design employee recognition and incentive programs. Ensure internal pay equity and external market competitiveness. Monitor compensation costs while maintaining financial sustainability. 7. Employee Relations & Corporate Culture Foster a positive, ethical, and inclusive work environment. Develop employee engagement and retention strategies. Lead employee satisfaction surveys and action planning. Resolve complex employee relations matters. Provide executive coaching to department leaders. Promote organizational values and corporate culture. Oversee disciplinary procedures and conflict resolution. 8. HR Governance, Compliance & Risk Management Develop and maintain HR governance frameworks. Ensure compliance with labor laws, employment regulations, and internal policies. Lead HR audits and compliance reviews. Manage HR-related legal risks. Develop HR Standard Operating Procedures (SOPs). Review employment contracts and policy documents. Maintain confidentiality and ethical standards throughout HR operations. 9. HR Operations & Digital Transformation Oversee HR operations to ensure efficient service delivery. Lead HRIS implementation and optimization. Improve HR workflow automation and digital processes. Monitor HR service quality and employee experience. Ensure accurate employee records and HR reporting systems. 10. HR Analytics & Executive Reporting Develop executive HR dashboards. Analyze workforce trends and organizational metrics. Monitor turnover, absenteeism, productivity, engagement, and retention. Present strategic HR reports to Executive Management and the Board. Use workforce analytics to support strategic decision-making. 11. Financial Management & Budget Control Prepare the annual Human Resources budget. Monitor departmental expenditures. Evaluate return on investment (ROI) for HR initiatives. Implement cost optimization without compromising employee experience. Support business planning through workforce cost forecasting. 12. Stakeholder & Business Partnership Serve as a trusted advisor to senior leadership. Collaborate with Finance, Operations, Legal, IT, and other departments. Support mergers, acquisitions, restructuring, and expansion initiatives where applicable. Represent the organization in HR-related external engagements. Key Performance Indicators (KPIs) Performance will be evaluated based on: Recruitment Efficiency Employee Retention Rate Employee Engagement Score Time-to-Fill Vacancies Leadership Succession Readiness Performance Review Completion Rate Training Effectiveness Compliance Audit Results HR Budget Performance HR Service Delivery Standards Organizational Productivity Culture and Employee Satisfaction Index
Key Responsibilities;
Office Administration Management
• Manage and supervise overall office administrative operations. • Develop and implement office policies and procedures. • Oversee office supplies, stationery, and administrative inventories. • Ensure office cleanliness, discipline, and proper workplace organization. • Coordinate staff support services including accommodation and transportation. 2. Facility & Asset Management • Supervise office buildings, facilities, furniture, equipment, and company assets. • Plan and monitor preventive maintenance schedules. • Coordinate with vendors, suppliers, and service providers. • Monitor repair and maintenance costs. • Maintain fixed asset records and inventory lists. 3. Generator & Fuel Management • Oversee company generator operations and maintenance. • Monitor generator fuel stock (diesel/petrol) on a daily basis. • Control fuel issuance, fuel consumption, and fuel balance records accurately. • Maintain generator running hour records. • Prepare and submit fuel usage reports to management. • Prevent fuel wastage, leakage, and unauthorized fuel usage. • Schedule generator servicing and preventive maintenance. • Ensure emergency power backup readiness at all times. • Coordinate with fuel suppliers to ensure timely fuel delivery. 4. Transportation & Logistics Coordination • Supervise company vehicle operations and usage. • Monitor vehicle maintenance and fuel consumption. • Coordinate driver management and transportation arrangements. • Support logistics and delivery coordination activities. 5. Reporting & Documentation • Prepare monthly administrative reports. • Submit fuel consumption, maintenance, and expense reports. • Maintain contracts, vendor agreements, and administrative documents systematically. • Ensure proper filing and record management.
1. Market Research & Consumer Insight • Develop a strong understanding of market trends and consumer behavior to support campaign strategy. • Conduct market research, competitor analysis, and audience segmentation • Analyze consumer behavior, trends, and campaign data • Work with Insight and Data teams to generate actionable insights • Apply market insights and consumer behavior data (e.g., seasonal demand trends) provided by Insight and Data teams to develop relevant campaign strategies 2. Campaign Strategy Development • Develop integrated marketing strategies across digital, OOH, POSM, events, and PR • Define campaign objectives, messaging, positioning, and channel mix • Design go-to-market (GTM) strategies aligned with business goals 3. Campaign Planning & Framework • Design full campaign architecture including funnel, customer journey, and channel roles • Develop campaign timelines, milestones, and execution frameworks • Define campaign phases (awareness, engagement, education, conversion, retention) • Ensure campaign plans are aligned with budget, resources, and deliverables 4. Strategy to Execution Translation • Translate strategy into clear campaign briefs for Creative, Digital, and Activation teams • Define content direction, channel roles, and execution priorities • Ensure all teams clearly understand campaign objectives and deliverables • Ensure consistency of campaign messaging and execution across all channels 5. Cross-Functional Leadership • Lead alignment across Creative, Digital, POS/Event, PR, and Data teams • Act as the central point of campaign direction and decision-making 6. Client & Proposal Strategy • Support Business Development in pitch strategy and proposal development • Present campaign strategies, frameworks, and recommendations to clients • Provide strategic consultation aligned with client business objectives 7. Performance & Optimization • Define campaign KPIs and measurement frameworks • Work with Performance & Insights Analyst to track and optimize campaigns • Recommend improvements based on performance data and insights • Interpret campaign performance reports (before, during, and after campaigns) to refine strategies • Use performance insights to guide strategic adjustments and recommend new or supporting campaigns when necessary • Provide strategic direction for long-term and short-term campaign adjustments.
Job Summary The Procurement Manager is responsible for planning, sourcing, negotiating, and purchasing goods and services required for the company’s operations. This role ensures cost-effective purchasing, quality assurance, timely delivery, supplier management, and inventory control, particularly for operational and POSM , Marketing & Promotion related items. Key Responsibilities & Accountabilities 1. Procurement Planning & Strategy Develop and implement procurement strategies aligned with company objectives. Prepare annual procurement plans and purchasing budgets. Forecast purchasing requirements for operational and POSM items. Identify cost-saving opportunities and process improvements. 2. Purchasing Operations Manage the full procurement cycle from Purchase Requisition (PR) to Purchase Order (PO), delivery, and payment processing. Review and approve quotations, comparisons, and supplier selections. Ensure timely procurement of materials, equipment, and services. Monitor purchasing schedules and delivery timelines. 3. Supplier & Vendor Management Source, evaluate, and maintain reliable suppliers and vendors. Negotiate pricing, payment terms, contracts, and service agreements. Conduct supplier performance evaluations regularly. Maintain strong supplier relationships to ensure continuous supply and service quality. 4. POS Items & Operational Procurement Responsible for purchasing and monitoring operational POSM -related items including: Packaging materials Printing materials Receipt paper rolls Menu books and promotional items Uniforms and staff supplies Signage and branding materials Cleaning and disposable items POSM accessories and supporting equipment 5. Inventory & Cost Control Monitor stock levels and maintain optimal inventory levels. Establish reorder points and minimum stock requirements. Prevent stock shortages and overstock situations. Conduct cost analysis and budget variance reporting. 6. Compliance & Documentation Ensure procurement activities comply with company policies and procedures. Maintain accurate procurement records, contracts, and documentation. Support internal and external audit requirements. Ensure transparency and accountability in all procurement activities. 7. Team Leadership & Coordination Supervise and support procurement staff and warehouse coordination. Provide coaching, training, and performance evaluations. Coordinate with Finance, Operations, Marketing, and other departments regarding purchasing needs.