Develop and implement HR policies, procedures, and company rules in accordance with company requirements and labor laws. Manage the full employee lifecycle, including recruitment, onboarding, performance management, promotion, transfer, and resignation. Lead and supervise the HR & Admin team to ensure smooth daily operations. Manage manpower planning and recruitment activities, including job posting, CV screening, interviewing, and hiring. Maintain and update employee records, personal files, attendance, leave, and other HR documentation. Manage payroll-related processes, including salary, overtime, allowance, deductions, and other employee benefits. Handle employee relations, grievances, disciplinary matters, and workplace conflicts professionally. Coordinate employee performance appraisal and training & development programs. Ensure compliance with company policies, labor laws, and statutory requirements. Oversee office administration, including office facilities, supplies, maintenance, security, and general administrative activities. Manage company assets, office equipment, and inventory records. Prepare HR & Admin reports and provide regular updates to Management. Coordinate with relevant departments and Management on HR and administrative matters. Perform other duties and responsibilities assigned by Management.
Respond promptly to customer inquiries received through Facebook, TikTok, Viber, and other online platforms. Understand customer needs and recommend suitable products to drive sales. Achieve assigned sales targets. Confirm orders and follow up on invoicing and delivery processes. Handle and resolve customer complaints appropriately and professionally. Maintain accurate and up-to-date customer data and sales records. Collaborate with the Marketing Team to implement promotional campaigns. Myanmar Version Facebook, TikTok, Viber နှင့် အခြား Online Platform များမှ Customer များ၏ Inquiry များကို အချိန်မီ ပြန်လည်ဖြေကြားပေးရန်။ Customer လိုအပ်ချက်ကို နားလည်ပြီး သင့်လျော်သော Product များကို အကြံပြုရောင်းချရန်။ Sales Target များကို ပြည့်မီအောင် ဆောင်ရွက်ရန်။ Order များကို အတည်ပြုခြင်း၊ Invoice နှင့် Delivery Process များကို Follow-up ပြုလုပ်ရန်။ Customer Complaint များကို သင့်လျော်စွာ ဖြေရှင်းပေးရန်။ Customer Data နှင့် Sales Record များကို မှန်ကန်စွာ Update ပြုလုပ်ထားရန်။ Marketing Team နှင့် ပူးပေါင်း၍ Promotion Campaign များကို အကောင်အထည်ဖော်ရန်။
Record daily transactions accurately in the Cash Book. Handle bank deposits and withdrawals, including travelling to the bank when necessary. Manage and maintain petty cash and employees’ expense claims. Systematically organize and maintain accounting-related documents and records. Prepare and process invoices, receipts, payment vouchers, and journal entries. Verify the accuracy and completeness of invoices and their supporting documents. Maintain Accounts Payable (AP) and Accounts Receivable (AR) records. Follow up on outstanding invoices and receivables. Communicate and coordinate with other departments, suppliers, and customers regarding invoices and payment matters. Assist with the preparation and submission of tax-related documents and filings as required.
Assist in managing day-to-day client communications. Coordinate with creative, media, and production teams to execute campaigns. Prepare client presentations, reports, and updates. Support the Key Account Manager in identifying client needs and opportunities.
- Act as the main contact for assigned clients and projects. - Understand client objectives, requirements, budgets, and expected results. - Manage events from briefing through execution and post-event review. - Coordinate closely with creative, production, finance, procurement, operations and outsource teams. - Support the development of event proposals and presentation decks. - Prepare clear scopes of work and brief project coordinators. - Lead event execution, technical, talent, operation and crew briefings. - Prepare post-event reports, documentation, results, and key learnings. - Strong communication, organization, and problem-solving skills. - Attention to detail and comfortable working with clients, vendors, and internal teams.