The role holder is responsible for handling the accounting process, provides high level administrative support to executives in the workplace, mainly distributing all items and other office duties. Work for Admin department day-to-day operations: oversee and coordinate overall office activities. Answering phone calls & taking messages from respective bank. Delivering stationeries as per requested forms from both of branches from Yangon and branches from respective regional Branches in Myanmar. Entry and stock control for Stationary Item, Male uniform, Female uniform, Driver uniform, Security uniform, Cleaner uniform and Vault Certificate, POSM materials. Keeping and distribution the gift items for employee, wall calendar, Table calendar and diary. Performing basic bookkeeping/clerical duties. Continuing to improve the payment process Conduct the procurement process including collecting quotations, preparing documentation, completing the payment process and receiving the purchased item/services. Prepare for payment monthly bills, cost allocation (example: phone, meter, generator petrol cost) Liaise with other department and government office on administrative matters. Participate and complete special projects and events by organizing and coordination. Provide administrative support to admin manager.
This role is mainly responsible for monitoring and preparing the KBZPay transaction statements within the SLA by ensuring 100% accuracy and maintaining daily reports for the Legal team. Monitor & handle daily transaction which are received from Legal team by meeting SLA Prepare transaction statements in accordance with the service parameters, policies and standard operations procedures (SOP) by ensuring zero error and in a timely manner. Need to liaise with the Legal & Compliance team for updated guidelines and internal teams as well if required. Escalate immediately the appropriate supervisor of any irregular issues or transactions. Escalate to management for any challenges which will have impact to daily operations Accountable for the maintenance and updation of all transactional records. Know the task scope and meet KPIs by ensuring quality compliance. Need to monitor the efficiency of team members and report to upper management. Supervise and manage the daily work of the team while absent from AFH. Multi-tasking and time-management skills, with the ability to prioritise tasks. Flexible to work in shift assignments. Providing training to staff members on transaction monitoring procedures and offering technical guidance on using monitoring tools effectively. Keeping detailed records of all investigations, findings, and reports for audit purposes. Generating regular reports for management review and preparing documentation for regulatory submissions when necessary.
This role is mainly responsible for monitoring and preparing the KBZPay transaction statements within the SLA by ensuring 100% accuracy and and maintaining daily reports for the Legal team. Monitor & handle daily transaction which are received from Legal team by meeting SLA Prepare transaction statements in accordance with the service parameters, policies and standard operations procedures (SOP) by ensuring zero error and in a timely manner Identify to be complete documents about collateral as per rules and regulations and procedure of the Bank. Need to liaise with Legal team for updated guidelines and internal teams as well if required Inform immediately the appropriate supervisor of any irregular issues or transactions Escalate to management for any challenges which will have impact to daily operations Accountable for the maintenance and updation of all transactional records Know the task scope and meet KPIs by ensuring quality compliance Flexible to work in shift assignments if required. Multi-tasking and time-management skills, with the ability to prioritise tasks. Help promote and maintain a positive company image
To coordinate UAT team members and perform UAT for the successful release of new application version in time to meet with end-user requirements. Involving the user acceptance testing process to ensure the business receives working software that supports the business requirements Developing and maintaining key UAT documentation (e.g. test cases, user manual) Reporting the findings (issues and results) to supervisors Participate in UAT scheduled and assign tasks. Supporting release deploys and production issues to ensure customer satisfaction and success Tracking defects and documenting Raising defects during execution and logging. Providing UAT support to another VC
The Territory Manager is accountable for end-to-end performance, stability, and growth of all KBZPay Centers within the assigned territory . The role focuses on operation oversight, governance, people leadership, risk control, and performance ownership , while ensuring Territory Officers execute daily operations effectively. The Territory Manager acts as the final accountable authority at territory level for service quality, SLA, compliance, and people performance. Territory Governance & Performance Ownership Own overall territory performance covering SLA, service quality, productivity, compliance, and customer experience . Ensure all centers operate without disruption and meet BU and management targets. Validate and approve territory-level plans, rosters, and improvement initiatives. Leadership & Accountability Management (TO / IC / 2IC / CCO) Lead, coach, and performance-manage Territory Officers. Hold TOs accountable for execution accuracy, reporting quality, and issue resolution. Review IC, 2IC, and CCO performance through TO reports and field validation. Take decisive action on underperformance, misconduct, or repeated operational failures. Risk, Compliance & Escalation Authority Act as the territory escalation owner for high-risk, sensitive, or repeated issues. Ensure SOP, audit, and regulatory compliance across all centers. Approve or escalate major incidents to Head Office, RI, and senior management. Validate corrective actions and prevent recurrence. Territory Planning, Transformation & Growth Lead territory-level planning including:New center openings Capacity optimization Transformation and pilot initiatives Drive productivity improvement programs and cross-center standardization. Align territory execution with BU and corporate strategy. Performance Review, Reporting & Management Interface Review, challenge, and endorse TO reports before submission. Present territory performance, risks, and improvement plans to management. Own accuracy and integrity of territory data and KPI reporting. Support incentive validation and people review processes.
The Assistant Digital Sales Manager will be responsible for achieving individual and team targets by actively identifying new business opportunities, maintaining strong client relationships, and delivering effective solutions that meet customer needs and drive company growth. Approach internal and external customers individually to promote and consult on digital banking products. Manage the entire sales cycle from lead generation to closing deals. Develop and maintain strong relationships with internal branches and relevant departments. Achieve KPIs and targets set by the Head of Department (HOD). Handle complaints & problem. Engage with customers through various channels, including incoming calls, referrals from branches. Coordinate with relevant internal departments to ensure timely completion of processes. Report sales performance and market insights regularly to management. Actively participate in tasks and projects assigned by the Line Manager, Deputy Heads, and Business Unit Head. Communicate and follow up regularly with clients to strengthen relationships and ensure customer satisfaction.
The Tax Accountant will be responsible for managing, calculating, and preparing all corporate tax requirements, ensuring full compliance with local tax regulations, and handling regulatory tax filings efficiently. Stamp Duty Management: Handle and process Stamp Duty Tax compliance specifically for Unsecured Loan Products. Tax Calculation: Compute Corporate Income Tax (CIT/CT) and Capital Gains Tax (CGT) accurately in accordance with current tax laws. Tax Preparation & Filing: Prepare and file monthly, quarterly, and annual tax returns (including Corporate Tax, Capital Gains Tax, and Commercial Tax/Income Tax). Digital Tax Administration: Manage company tax registrations and utilize the IRD e-filing system for all digital tax submissions. Withholding Tax Management: Prepare, issue, and collect Form 31. Cross-Functional Collaboration: Coordinate closely with internal departments to gather documentation and resolve tax-related inquiries. Ad-hoc Support: Assist with ad-hoc tasks assigned by the Head of Branch Accounting and Regulatory Reporting and senior management.
The Digital Marketing Executive is responsible for managing and growing KBZPay's digital ecosystem across all owned and paid channels. This role drives digital channel growth, executes integrated marketing campaigns, optimizes digital performance, and ensures a consistent brand presence across platforms while leveraging data and insights to improve user acquisition, engagement, and retention. 1. Digital Channel Management Manage KBZPay's official digital channels, including Website, Facebook, TikTok, YouTube, LinkedIn and other relevant platforms. Ensure all channels are up-to-date, consistent, and aligned with KBZPay's brand guidelines. 2. Digital Channel Growth Develop and implement strategies to grow followers, subscribers, reach, engagement, and online communities across all digital platforms. Monitor platform trends and identify new opportunities to increase organic growth and audience engagement. 3. Digital Campaign Management Plan, coordinate, and execute digital marketing campaigns supporting product launches, campaigns, seasonal promotions, and brand initiatives. Ensure campaigns are delivered on schedule and achieve business objectives. 4. Performance Marketing Manage and optimize paid media campaigns across Meta, Google, TikTok, YouTube, and other advertising platforms. Monitor campaign budgets, performance, and ROI while working closely with media agencies and partners. 5. Website Management Coordinate website updates and campaign landing pages. Monitor website performance, user experience, SEO best practices, and traffic analytics. 6. Social Media Management Manage digital content publishing schedules across all social media channels. Coordinate with Content and Creative teams to ensure timely and effective campaign execution. Monitor community engagement and recommend improvements. 7. Video & Content Distribution Optimize the distribution of videos and digital content across different platforms based on platform-specific best practices. Recommend suitable formats to maximize reach, engagement, and content performance. 8. Search & Digital Optimization Support SEO, SEM, campaign tracking, UTM implementation, and digital analytics. Continuously optimize digital touchpoints to improve discoverability and conversion. 9. Analytics & Reporting Track and analyze digital channel and campaign performance. Prepare regular reports and provide actionable insights on audience growth, engagement, traffic, conversions, and campaign effectiveness. 1 0 . Digital Innovation Stay updated with emerging digital marketing trends, AI tools, new platform features, and industry best practices. Recommend innovative digital initiatives that enhance customer engagement and business growth. 11. Stakeholder & Agency Management Collaborate with internal stakeholders, agencies, media partners, and vendors to ensure effective execution of digital marketing initiatives. Maintain strong cross-functional coordination to support overall marketing and business objectives.
The role holder is responsible in serving products and solutions that are geared towards client needs and to differentiate trade service & finance products from competitor’s offerings, also contribute to revenue growth and maximizing profits in alignment with KBZ’s risk policies. Trade Business Unit provides a diverse range of trade products and services to corporate customers. Also with structured supply chain solution advisory recommendations to meet sophisticated needs. Identify, originate, develop and maintain relationships with corporate/SME clients for trade finance service. Engage jointly with RMs in providing consultative advice and solutions to meet customer’s needs on Trade Finance. Establish new relationship with potential corporate clients on Trade Services. Analyze and recommend compatible service options for specialized customer needs to deepen share of wallets from trade portfolios. Support client service as dedicated professional when needed in handling the day-to-day client activities / requests for processing. Provide exhaustive assistance in the resolution of commercial customer’s complex inquiries and issues. Follow up and resolve client inquires / problems through interaction with clients, bankers, product partners, branch operations and other staff in a timely and professional manner. Keep abreast with Bank’s latest trade initiatives/services to ensure customers know about latest products offers. Provide value added and cross-selling to existing and new clients. Attend relevant internal and external trade related meetings, seminars and networking events. Engage in clients’ meeting and provide feedbacks on Bank trade products and services. Provide necessary training to RMs or other internal/external clients on trade services