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Assistant Manager (Customer Service And O&M)

(Customer Service Manager )

SolaRise System Co.,Ltd
လှိုင် | ရန်ကုန်တိုင်း
  1 ဦး
Verified This job has been verified by the company as a real job vacancy. ဒီနေ့
လွန်ခဲ့သော14 နာရီ က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် The recruiter at this company was last active reviewing applications.
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Assistant Manager (Customer Service And O&M)

(Customer Service Manager )

SolaRise System Co.,Ltd
လွန်ခဲ့သော14 နာရီ က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.

လုပ်သက်အဆင့်

Manager

အလုပ်အမျိုးအစား

Customer Service, Support

အလုပ်၏လုပ်ငန်းအမျိုးအစား

အီလက်ထရောနစ်နှင့်လျှပ်စစ်ပစ္စည်း

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Full Time

လုပ်ဆောင်ရမည့်တာဝန်များ

A Big Opportunity for ...

  • Manage customer inquiries, complaints, and service requests
  • Ensure timely and professional response to clients
  • Maintain strong relationships with customers and key accounts
  • Monitor customer satisfaction and service quality
  • Oversee preventive and corrective maintenance activities
  • Ensure systems (solar/electrical) are operating efficiently
  • Coordinate with O&M engineers and technicians for site activities
  • Monitor system performance and downtime
  • Supervise Customer Service team and O&M team
  • Assign tasks, monitor performance, and provide guidance
  • Coordinate between technical teams and customer-facing teams
  • Handle complex customer complaints and technical issues
  • Escalate critical issues to senior management when required
  • Ensure quick resolution and minimize service disruption
  • Prepare service reports, maintenance reports, and KPIs
  • Track service performance and response time
  • Maintain proper records of service history and customer data
  • Improve customer service processes and O&M workflows
  • Implement best practices to enhance efficiency and service quality

ဘယ်သူ့အတွက်လဲ

Male/Female

လိုအပ်သောအရည်အချင်း

  • Bachelor’s degree in Electrical Engineering, Renewable Energy, Business Administration, or related field
  • 3–6 years of experience in Customer Service, O&M, or related engineering/service field
  • Experience in solar / electrical systems is highly preferred
  • Strong customer handling and problem-solving skills
  • Good leadership and team management ability
  • Strong communication and coordination skills
  • Ability to handle both technical and non-technical issues
  • Proficiency in MS Office (Excel, Word, PowerPoint)
  • Experience with CRM systems or service tracking tools is an advantage
  • Good command of English (both written and spoken) 

ကျွန်တော့်တို့ ဘာတွေကမ်းလှမ်းနိုင်သလဲ

အက်ိဳးအျမတ္

- Lunch
- Travel Allowance
- Uniform

ထူးခြားချက်များ

- Make a difference
- Join an experienced team

အခွင့်အလမ်းများ

- Training Provided
- Learn New skills on the Job

အလုပ် လျှောက်မည်

OR

လုပ်သက်အဆင့်

Manager

အလုပ်အမျိုးအစား

Customer Service, Support

အလုပ်၏လုပ်ငန်းအမျိုးအစား

အီလက်ထရောနစ်နှင့်လျှပ်စစ်ပစ္စည်း

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Full Time

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