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Customer Retention Specialist

(Social Media )

MPT - Myanma Posts & Telecommunications
ကျောက်တံတား | ရန်ကုန်တိုင်း
  1 ဦး
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
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လွန်ခဲ့သော6 နာရီ က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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Customer Retention Specialist

(Social Media )

MPT - Myanma Posts & Telecommunications
လွန်ခဲ့သော6 နာရီ က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Myanmar - ရန်ကုန်တိုင်း
Verified This Job has been Verified as
Real by the Company.

လုပ်သက်အဆင့်

Experienced Non-Manager

အလုပ်အမျိုးအစား

Marketing, Media, Creative

အလုပ်၏လုပ်ငန်းအမျိုးအစား

တယ်လီဖုန်းဆက်သွယ်ရေး

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Full Time

လုပ်ဆောင်ရမည့်တာဝန်များ

An Exciting Opportunity for ...

  • Create English and Myanmar SMS content for Customer Retention team's pilot campaign and other requested team's campaign. Create short URL link shared by other teams.
  • To create Message template, English and Myanmar in Multi Channel Campign Management (MCCM) system based on offer and check Sender ID with Reply Code.
  • To support team leader to excute Customer Value Management (CVM) and Below the Line (BTL) campaign by using MCCM system to generate revenue, create Offers and Campaigns.
  • To analyze Campaign, retain the customer and prevent the churn. Daily Monitoring and tracking the performance each channel (SMS, USSD, MPT4U, UCC) of CVM, BTL campaign.
  • To monitor SMS delivered rate and given point bonus count. Reporting MPT Club/VAS Campaign SMS delivered rate and analysis.
  • To resolve customer complaint promptly. To monitor the competitor offer. Tracking and reporting competitor offer tracker.
  • To monitor the schedule of each campaign. Record the Campaign name and period to analayse Revenue Trend.

ဘယ်သူ့အတွက်လဲ

Male/Female

လိုအပ်သောအရည်အချင်း

  • Bachelor's degree or equivalent in engineering
  • Diploma in Professional Network Engineering
  • At least 4 year experience in related field
  • Experience in Multi Channel Campign Management (MCCM) Campaign Configuration
  • Understanding Campaign operation, Configuring and checking campaign
  • Telecommunication skill (Core Network, Radio Access Network)
  • Monitoring , Analyzing Campaign and Reporting

  • Excellent in Micorsoft office (word, excel, powepoint)

ကျွန်တော့်တို့ ဘာတွေကမ်းလှမ်းနိုင်သလဲ

အက်ိဳးအျမတ္

*Ferry Transport
*Health Insurance
*Performance Bonus

ထူးခြားချက်များ

An awesome company
- Join a winning team
- You can make a difference

အခွင့်အလမ်းများ

Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques

အလုပ် လျှောက်မည်

OR

လုပ်သက်အဆင့်

Experienced Non-Manager

အလုပ်အမျိုးအစား

Marketing, Media, Creative

အလုပ်၏လုပ်ငန်းအမျိုးအစား

တယ်လီဖုန်းဆက်သွယ်ရေး

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Full Time

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