Preparing and setting the system configuration to set the new product or packages. Conducting DB related tasks, such as, getting data for reporting, changing the product/ package setting, etc. Preparing the KPI report to related department. Setting and proceeding the plan to improve and optimize the operation works Setting member task plan and support team member.
Handling the business process request from SO (Sales Operations),Finance, CRM (Customer Relationship Management), TRA (Telephone Revenue Account),etc. Support sim operation Handle operation requirements, functional issues , system issue, customer complaint Provide the data, information, reports Support testing process for issues or needs Handling Business Process Operation Conduct usual operation with procedures Deal with customer complaint Handle user management task for CRM portal
Develop and manage SMS content for all customer communications, including product launches, promotions, service updates, and events. Create diverse marketing content across multiple platforms like social media, web channels, SMS, push notifications, and in-app messages. Promote campaigns and products by collaborating with relevant departments to utilize various channels (website, Facebook, service app, etc.). Plan and execute SMS blast campaigns, coordinating with teams to finalize content, schedule, and secure approvals while resolving any conflicts. Ensure message consistency and effectiveness by collaborating closely with marketing and product teams to align with strategic goals. Analyze campaign performance to continuously optimize content for maximum engagement.
Lead data research and analytics for business development, improvement, and target/offer optimization using data science. Manage BI strategy, maintaining data models, reporting, automation systems, dashboards, and performance metrics. Direct cross-functional projects using advanced data modeling to uncover insights for strategic decisions and optimization. Handle data extraction and analysis from BI systems, presenting insights for decision-making and trend monitoring. Manage SQL, AWS, and ML initiatives, analyzing results to improve reports and increase revenue/users. Lead and motivate the team for campaign management and oversee consultant-to-team skill transfer. Automate reporting with Microsoft Power Automate, including maintenance and new report development
Managing and proactively proceeding security related project to delivery service per timeline and corportate internal & external stakeholders Responsible for ensuring the safety and protection of our information assest or employee, against outside criminals Assiist SOC team leader in activities to control information security risk in origanization Providing security solutions for overall security concerns or risk in organization
Excellent understanding of full-cycle recruitment processes, < including screening, shortlisting, interviewing, selection, collecting feedback form and reference check procedures >. Advertise open positions internally and externally through a variety of channels (e.g. job boards, university portals, agencies, and professional associations) Serve as a brand marketer for the MPT employment brand through digital media channels. Organize and attend job fairs and other necessary recruitment projects, i.e. Line Maintenance Persons project/Internship program/Fresh Graduate Hiring Program. To monitor and assist in team budget management activities quarterly, such as contracting with vendors, preparing necessary approval documents and getting signatures from HR management and vendors. Good at communicating with both external and internal parties. Good in presentation and reporting to management Have experience participating in recruitment projects. Strong analytical and problem-solving skills To organize team data and information for preparing weekly, biweekly, monthly, and quarterly reports and any ad hoc-assigned projects in assisting Manager. Ability to work independently and as part of a team.
To support team for achieving organizational goal. To support management approval on budget/new project/new technologies and to report the project progress regularly. To support IP network planning, upgrading, construction, troubleshooting. To monitor IP network quality in terms of packet loss, latency, reliability, availability and plan to improve to fulfill customer satisfaction. To support vendor collaboration for IP network enhancement, optimization, new solutions/technologies. To support all projects to complete successfully, properly and timely until Operation handover, payment complete and project closure. To support troubleshooting and fixing IP network in case of network outage or issue. To support development of standard procedure to optimize the process and improve the work efficiency. To support budget planning, payment progress and reporting.
Target drive and Tracking Drive DTR sales KPIs, targets, monthly incentives, seasonal schemes & special programs through continous communication, monitoring and follow-ups among DTRs Drive DTR to achieve either minimum slab or next best slab of all KPI targets Drive DTR distribution input paramaters (active POS count, primary purchase, secondaries, DSP productivity, stock levels, etc.) Create dashboard to monitor and track daily performance of DTR sales KPIs, targets, monthly incentives, seasonal schemes & special programs on a DTR-level, regional-level and township-level Create dashboard to monitor and track daily performance of DTR distribution input parameters (active POS count, primary purchase, DSP productivity, stock levels, etc.) on a DTR-level, regional-level and township-level Monitor each DTR return-on-investment and suggest appropriate ways for DTRs to increase investment or decrease cost Analyse data, identify gaps/ shortfalls in sales KPIs, targets, monthly incentives, seasonal schemes & special programs and discuss with DTRs on how to correct the parameters Analyse data, identify gaps/ shortfalls in DTR distribution input parameters (active POS count, primary purchase, DSP productivity, stock levels, etc.) and discuss with DTRs on how to correct the parameters Request for necessary data from DTRs for the purpose of analysis on how DTRs can improve performance Communication Detailed explanation of monthly sales KPIs, targets, monthly incentives, seasonal schemes & special programs to DTRs, OMs and Sales Staff Detailed discussion (daily, weekly, monthly basis) on progress of monthly sales KPIs, targets, monthly incentives, seasonal schemes & special programs with DTRs Communicate with other internal or external teams (Regional Team, DTR Team, etc.) to understand on-ground market situation and problem solving DTR challenges Coordinate detailed DTR updates to HQ
Manage and monitor vendor performance for BTS construction, rollout, tower sharing, and related network deployment activities. Ensure vendors comply with contractual terms, SLAs, KPIs, and rollout schedules. Coordinate with internal teams (Planning, Rollout, Tower Sharing, Quality, Finance) to align vendor execution with project requirements. Track BTS construction progress and identify risks, delays, or performance gaps. Lead vendor issue resolution, including escalation management with vendor project managers and directors. Review and validate vendor submissions, progress reports, and completion documents.Support RFI, acceptance, and handover processes in coordination with relevant teams. Participate in vendor meetings, performance reviews, and corrective action planning. Support continuous improvement initiatives to enhance vendor efficiency, quality, and delivery performance. Ensure compliance with company policies, safety standards, and regulatory requirements. Perform ad-hoc duties assigned by management in support of rollout operations.