A Big Opportunity for ...
This position is for Yangon (Head Office) position
Job Description for E-commerce Assistant
1. Receive, check, and record stock inbound and outbound. (Inventory)
2. Pick, pack, and prepare customer orders for shipment (day by day).
3. Maintain accurate inventory records in the system. (Record in format excel)
4. Ensure proper storage, labeling, and arrangement of products. (Check order QC)
5. Coordinate with delivery teams for timely dispatch. (Assign to delivery heroes)
6. Follow warehouse safety and cleanliness standards. (Clean & Safety)
7. Weekly and Monthly report to EC Leader on time. (Right Time Report)
8. Respond to customer inquiries phone and social channel. (Order confirm)
9. Provide product information, order updates, and after-sales support. (Customer Service)
10. Handle complaints professionally and resolve issues effectively. (Complain Handel)