ROLE PURPOSE

A Senior Network Reliability Engineer is a technical leader responsible for the design, implementation, and continuous improvement of highly available, scalable, and secure network systems. This role combines deep networking expertise with software engineering practices to drive automation, observability, and resilience across the network infrastructure.

1. Preventing downtime through proactive maintenance and monitoring.
2. Resolving complex network issues quickly and efficiently.
3. Supporting business continuity by ensuring network stability.
4. Improving operational efficiency through automation and optimization.
5. Ensuring compliance and security of network configurations and operations.
6. Mentoring junior engineers and contributing to strategic infrastructure planning.

KEY RESPONSIBILITIES

Network Reliability & Performance

• Design and implement fault-tolerant network architectures.
• Monitor and analyze network performance metrics to identify bottlenecks and optimize throughput.
• Develop automated tools for network health checks, diagnostics, and recovery.

Operations & Maintenance

• Monitor network performance and availability using tools like SolarWinds, NetFlow, or custom dashboards.
• Respond to and resolve network incidents, outages, and performance issues.
• Perform routine maintenance, firmware upgrades, and configuration changes.

Troubleshooting & Support

• Lead troubleshooting efforts for complex network issues across LAN/WAN, VPN, firewalls, and cloud connectivity.
• Provide Tier 3 support to NOC and field engineers.

Security & Compliance

• Ensure network configurations comply with security policies and standards.
• Collaborate with the cybersecurity team to mitigate vulnerabilities and respond to threats.

Capacity Planning & Scalability

• Forecast network growth and plan for capacity upgrades.
• Evaluate new technologies and vendors to improve scalability and reliability.

Education & Special Training

• Bachelor’s degree in computer science, Information Technology, Network Engineering, or a related field

One or more of the following is preferred:

• CCNP / CCIE
• JNCIP / JNCIE
• AWS / Azure networking certifications
• SRE-related certifications

Knowledge & Skills

Reliability & Availability Engineering

• Demonstrated experience in:
• High availability and fault-tolerant network design
• Network redundancy, failover, and resilience strategies
• Incident response, root cause analysis (RCA), and post-incident reviews
• Strong understanding of SLA, SLO, and error budgets

Security & Compliance Awareness

• Solid understanding of:
• Network security fundamentals (firewalls, ACLs, segmentation)
• Secure network operations and vulnerability management
• Experience working in regulated or compliance-driven environments is an advantage

Core Networking Expertise

• Strong hands-on knowledge of:
• TCP/IP, OSI model, DNS, DHCP, NAT
• Routing protocols (BGP, OSPF, EIGRP)
• Switching technologies (VLANs, STP, LACP)
• Experience with enterprise-grade network infrastructure (LAN, WAN, Data Center, Cloud connectivity)

Experience

• 5+ years of hands-on experience in network engineering or network reliability operations
• 3+ years in a senior, lead, or reliability-focused role supporting mission-critical networks
• Proven experience supporting 24x7 production environments

Languages

• Working proficiency in English and Burmese