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Senior Officer (Client Centric Innovation)

Hana Microfinance Ltd
ကမာရွတ် | ရန်ကုန်တိုင်း
  1 ဦး
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
ဒီနေ့
လွန်ခဲ့သော1 ရက် က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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Senior Officer (Client Centric Innovation)

Hana Microfinance Ltd
လွန်ခဲ့သော1 ရက် က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Myanmar - ရန်ကုန်တိုင်း
Verified This Job has been Verified as
Real by the Company.

လုပ်သက်အဆင့်

Experienced Non-Manager

အလုပ်အမျိုးအစား

Project, Operations Management

အလုပ်၏လုပ်ငန်းအမျိုးအစား

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Full Time

လုပ်ဆောင်ရမည့်တာဝန်များ

A Big Opportunity for ...

  • Support the Head of CCIT in implementing annual and quarterly client feedback plans, including surveys, interviews, and focus group discussions.
  • Coordinate with branches and regional teams to align field activities and secure branch-level support for data collection efforts.
  • Conduct regular field visits to high-priority branches and client locations to observe business activities and validate to improve area.
  • Support data collection related to product usage, client behavior, and satisfaction.
  • Coordinate with internal teams for data and information gathering.
  • Establish and maintain data quality standards and ensure proper documentation of all findings.
  • Identify trends, patterns, and outliers in client feedback to inform strategic priorities.
  • Drive the development of innovation proposals, concept notes, and pilot ideas grounded in client insights.
  • Oversee monitoring of pilot initiatives and collection of post-implementation feedback to assess impact and scalability.
  • Assist in preparing meeting materials, management presentations, and documentation as directed by the Management.

ဘယ်သူ့အတွက်လဲ

Repatriate
Male/Female

လိုအပ်သောအရည်အချင်း

  • Bachelor’s degree in Business Administration, Marketing, Statistics, or related field.
  • Experience working in microfinance, banking, development sector, or branch/field operations is highly desirable.
  • Ability to clean, organize, and interpret quantitative and qualitative data.
  • Strong skills in preparing field visit reports, survey summaries, presentations, and concept notes.
  • Ability to identify client pain points and translate field observations into actionable insights and innovation opportunities.

ကျွန်တော့်တို့ ဘာတွေကမ်းလှမ်းနိုင်သလဲ

အက်ိဳးအျမတ္

Sat Sun & Public Holiday (off)

ထူးခြားချက်များ

Make a difference

အခွင့်အလမ်းများ

Lear new skills on the job

အလုပ် လျှောက်မည်

OR

လုပ်သက်အဆင့်

Experienced Non-Manager

အလုပ်အမျိုးအစား

Project, Operations Management

အလုပ်၏လုပ်ငန်းအမျိုးအစား

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Full Time

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