A bank is looking for Sr. Associate (Cash / Account), Associate (Cash / Account) to join A bank Branches from Yangon Division. A bank ရန်ကုန် ဘဏ်ခွဲများတွင် တာဝန်ထမ်းဆောင်ရန် (၁) အကြီးတန်း လက်ထောက် (ငွေကြေး / စာရင်း) – Sr. Associate (၂) လက်ထောက် (ငွေကြေး / စာရင်း) – Associate ဘဏ်လုပ်ငန်း အတွေ့အကြုံရှိသူများ လာရောက် လျှောက်ထားနိုင်ပါသည်။ Job Description: Supports the Branch In charge and second branch in charge in the effective execution of the branch’s business plans to deepen account adoption and reach more customers at lower cost, in line with the overall bank’s strategy of driving nation-wide financial inclusion. Provides routine services to branch customers through the effective execution of transactions that include cash deposits and withdrawals, cheque transfers, deposits and withdrawals, account opening and closing activities, remittance and money transfers, currency exchange, and other related activities and services (such as (not limited) Western Union, Mobile/ i Banking, card products, Payroll/Quick pay, bank guarantee, CBM net, Remit2U, e-statement, balance certificate, locker, et..), in order to drive customer satisfaction and productivity Responds to all customer queries and questions, assists in resolving complaints and escalates to the supervisor as required, and informs the customers about the bank’s available products and services Receives mortgage, loan, or public utility bill payments, and verifies payment dates and amounts due Identifies opportunities for cross-sales and generates leads from customer transactions to maximize sales Provides specialized banking services such as issuing new cheque books, locker account usage activities and iBanking assistance, to ensure that all customer needs are satisfactorily fulfilled. Balances the cash drawer by proving cash transactions, counting and packaging currency and coins, and maintaining supply of cash and currency Ensures compliance with all internal controls and established policies and procedures in order to guarantee transparency in every transaction Maintains accurate and up-to-date knowledge of all relevant Banking products in order to address the customers’ needs and queries Supports the Head Teller, Deputy Branch Manager, and Branch Manager in all customer service-related activities and in managing the branch in order to provide the highest quality of service to all customers and drive customer satisfaction Ensures the satisfactory completion of assigned trainings to achieve a high- level of proficiency in undertaking the key responsibilities of the job.
Job Description: Manage each project’s timeline and scope. Coordinate sprints, daily stand-ups, and retrospective meetings. Coach team members about Agile frameworks. Facilitate effective collaboration and internal communication. Handle external communication with stakeholders and customers. Work together with product owners to handle new requests and backlogs. Remove obstacles and resolve conflicts that occur. Help teams implement effective changes. Ensure deliverables are of quality standards by the end of every sprint. Help development teams to attain a higher level of Scrum maturity. Create a productive environment where team members feel confident and enjoy product work.
To propose the audit planning for the departments and branches of the bank on risk-based approach To assess the audit checklist on timely basis by reflecting the updated circumstances of the bank such as instructions, rules and regulations, compliance factors To keep track of auditing branches and departments to be in line with planned timeline and procedures To have the audit reports to be generated per timeline defined To participate in pre-audit findings on BAU expenditures and procedures To attend kickoff meeting and closing meetings of branch audit and department audit To investigate site visit of auditing as needed To contribute in generating controls and in assessing the effectiveness of existing controls To take part and provide recommendations on issues found out from auditing To make judgements for risk rating of branches depending on issue logs found out during auditing To participate in setting governance and control mechanisms To help audit committee related matters To conduct any related auditing on ad hoc basis if needs To train the team members when needed To work closely and independently with the team and relevant stakeholders To report timely to HOD and recommend for decision making of HOD To support for the bank the best from internal audit perspectives
A bank is looking for Sr. Associate (Cash / Account), Associate (Cash / Account), Junior Associate (Cash / Account) to join A bank Branches from Mandalay Division. A bank မန္တလေး ဘဏ်ခွဲများတွင် တာဝန်ထမ်းဆောင်ရန် (၁) အကြီးတန်း လက်ထောက် (ငွေကြေး / စာရင်း) – Sr. Associate (၂) လက်ထောက် (ငွေကြေး / စာရင်း) – Associate (၃) အငယ်တန်းလက်ထောက် (ငွေကြေး / စာရင်း) – Junior Associate ဘဏ်လုပ်ငန်း အတွေ့အကြုံမရှိသူများ လာရောက် လျှောက်ထားနိုင်ပါသည်။ Job Description: Supports the Branch In charge and second branch in charge in the effective execution of the branch’s business plans to deepen account adoption and reach more customers at lower cost, in line with the overall bank’s strategy of driving nation-wide financial inclusion. Provides routine services to branch customers through the effective execution of transactions that include cash deposits and withdrawals, cheque transfers, deposits and withdrawals, account opening and closing activities, remittance and money transfers, currency exchange, and other related activities and services (such as (not limited) Western Union, Mobile/ i Banking, card products, Payroll/Quick pay, bank guarantee, CBM net, Remit2U, e-statement, balance certificate, locker, et..), in order to drive customer satisfaction and productivity. Responds to all customer queries and questions, assists in resolving complaints and escalates to the supervisor as required, and informs the customers about the bank’s available products and services Receives mortgage, loan, or public utility bill payments, and verifies payment dates and amounts due Identifies opportunities for cross-sales and generates leads from customer transactions to maximize sales Provides specialized banking services such as issuing new cheque books, locker account usage activities and iBanking assistance, to ensure that all customer needs are satisfactorily fulfilled. Balances the cash drawer by proving cash transactions, counting and packaging currency and coins, and maintaining supply of cash and currency Ensures compliance with all internal controls and established policies and procedures in order to guarantee transparency in every transaction Maintains accurate and up-to-date knowledge of all relevant Banking products in order to address the customers’ needs and queries Supports the Head Teller, Deputy Branch Manager, and Branch Manager in all customer service-related activities and in managing the branch in order to provide the highest quality of service to all customers and drive customer satisfaction Ensures the satisfactory completion of assigned trainings to achieve a high- level of proficiency in undertaking the key responsibilities of the job.
A bank is looking for Level 2 Tech Support to join A bank IT Department from Head Office, Bahan Township, Yangon, Myanmar. We are looking for 2 post, one is Manager and one is Executive to build up Technical Support Level 2 Team. Kindly see the following information for your reference. Job Description for Manager, Provide technical support for internal users and handling issues escalated from Level 1 support Troubleshoot, diagnose, and resolve hardware, software, networking, and application issues Collaborate with other teams to investigate and resolve technical problems Document issues, troubleshooting steps, and resolutions in a ticketing system Work closely with internal teams to test, identify, and escalate bugs or issues for resolution Respond to and resolve service requests in a timely and professional manner Provide training and mentorship to junior team members Maintain knowledge base articles and help documentation for users Maintain adherence to SLAs and provide feedback to improve support processes Job Description for Executive, Provide technical support for internal users and handling issues escalated from Level 1 support Troubleshoot, diagnose, and resolve hardware, software, networking, and application issues Collaborate with other teams to investigate and resolve technical problems Document issues, troubleshooting steps, and resolutions in a ticketing system Work closely with internal teams to test, identify, and escalate bugs or issues for resolution Respond to and resolve service requests in a timely and professional manner Maintain knowledge base articles and help documentation for users Maintain adherence to SLAs and provide feedback to improve support processes
RESPONSIBILITIES Client Relationship management and business development. Successfully generated leads and closed deals to achieve monthly and quarterly sales targets. Review and analyze loan documents, leases, sales agreements, appraisals and other related materials. Conducted in-depth financial consultations to analyze customers' eligibility for home loans and hire purchase loans and provided expert guidance throughout the loan application process. Cultivated strong relationships with real estate agents, developers and auto dealers to increase the referral network and foster business growth. Work collaboratively as part of a high performing team/organization. Participate in networking events, industry conferences, and other relevant events to expand professional networks. Manage and participate in road shows, expos, exhibitions, and events.
A Bank is looking for Head of Marketing to join their team. Kindly see the following information for the job detail. Responsibilities: Craft strategies for all Marketing teams, including Digital, Advertising, Communications and Creative Prepare and manage monthly, quarterly and annual budgets for the Marketing department Set, monitor and report on team goals Design branding, positioning and pricing strategies Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages and promotional material) Analyze consumer behavior and determine customer personals Identify opportunities to reach new market segments and expand market share Monitor competition (acquisitions, pricing changes and new products and features) Coordinate sales and marketing efforts to boost brand awareness Participate in the quarterly and annual planning of company objectives Ensuring the implementation of effective marketing strategies. Focusing on growing audiences and the uptake for products and services. Reviewing and reporting on all areas of the marketing strategies and its implementation. Developing the corporate brand identity in consultation with senior managers and other stakeholders. Managing creative agencies and retainer partners. Collaborating with senior team members across all departments to uncover insights and create innovative marketing and branding strategies. Identifying ways to grow the marketing department and secure resources. Sourcing talent to ensure the curation and retention of specialist skill sets across your teams. Monitoring, reviewing, and reporting on all marketing activities, results Conducting strategic marketing analysis that will help guide marketing messages. Overseeing social media planning and execution. Consistently identifying new or expanded revenue opportunities and strategizing the implementation of plans. Conception, development and implementation of marketing plans and strategies, product concepts and promotional programmed to drive interest and sales. Working to continuously ensure the company marketing goals are communicated across the entire organization and improving the company’s marketing outreach efforts. Ensuring that all current marketing and copyright regulations comply with accepted professional standards, policies, procedures, and legislation. Promoting and embedding strong and inspirational leadership to the entire team by demonstrating the company’s values and championing the leadership behavior framework. Efficiently managing annual marketing budgets. Routinely sharing strategies, progress, results, learnings, and relevant industry trends, with the broader team.
A Bank is looking for A+ Product Manager to join the team. Kindly see the following information for your reference. Translating business goals into specific product requirements. Assist in the development of product strategy and roadmap in collaboration with the Product Manager. Coordinate product development efforts with internal and external teams, ensuring timely delivery. Perform detailed market research to analyze customer needs and competitor strategies. Oversee UAT and PVT testing to ensure high product quality and compliance with industry standards. Manage product documentation, including Requirements Documents and process flows. Engage with third-party vendors for integration, testing, and ensuring smooth product implementation. Work with UI/UX designers to create user-centric designs that enhance customer experience. Support in managing sprint planning and task prioritization activities. Assist in creating SLAs and SOPs, monitoring incidents, and ensuring optimal service delivery. Provide feedback to stakeholders on product progress and areas for improvement.
Supervision & Operations Monitor daily transaction processing (e.g., payroll, cash management, cheque clearing, standing instructions). Review and authorize transactions within assigned limits. Ensure accurate and timely execution of customer instructions. To verify and ensure the accuracy and proper processing of payments received from customers through various methods such as cheque, standing instruction, clearing cheque, and cash. This includes checking the correctness of the amount and coordinating with relevant bank branches as necessary Client Coordination Act as a liaison between clients and relevant departments (e.g., branches, IT, operations). Respond promptly to client inquiries and resolve transaction-related issues. Support onboarding of new corporate clients and guide them on transaction banking services. Compliance & Risk Control Ensure compliance with internal policies, KYC/AML requirements, and regulatory guidelines. Monitor unusual activities and report suspicious transactions in line with compliance policies. Ensure necessary documentation (e.g., contracts, authorizations) are correctly maintained. System & Reporting Utilize banking systems to process and verify transactions. Generate and analyze transaction reports and escalate issues if discrepancies arise. Coordinate with IT or system vendors for technical issues related to transaction processing platforms. Team Support & Training Supervise junior staff and provide guidance or training when needed. Monitor staff performance and ensure work is aligned with departmental objectives. Process Improvement Identify operational bottlenecks and propose workflow improvements. Assist in the development and implementation of new transaction banking products or services.