Position Summary The Executive Secretary to the Managing Director is responsible for providing comprehensive executive and administrative support to the MD to ensure efficient operation of the Executive Office. The role requires excellent organizational, communication, and coordination skills, with the ability to maintain confidentiality and manage multiple priorities in a fast-paced corporate environment. Key Responsibilities Executive Support Manage and maintain the Managing Director’s calendar, appointments, and meeting schedules Coordinate business travel arrangements, including flight bookings, accommodations, transport, and itineraries Prepare reports, presentations, briefing papers, and correspondence for executive meetings Screen and prioritize incoming calls, emails, and other communications Meeting & Communication Management Organize internal and external meetings, conferences, and business events Prepare meeting agendas, record minutes, and follow up on action items Serve as a communication link between the MD and internal departments, clients, partners, and stakeholders Ensure timely dissemination of information and follow-up on pending matters Administrative & Office Management Maintain confidential documents, records, and executive files Monitor deadlines, commitments, and important tasks on behalf of the MD Support daily office administration and coordinate with relevant departments when necessary Handle expense claims, reimbursements, and administrative documentation Confidentiality & Compliance Maintain strict confidentiality regarding corporate information, executive decisions, and sensitive matters Ensure compliance with company policies and administrative procedures
Successfully execute promotion strategies to achieve the CBU's objectives. Provide training to CBU team members to ensure they possess comprehensive product knowledge. Conduct competitor analysis for divisional products and effectively communicate the unique selling points to Healthcare Professionals. Collaborate with the team to achieve sales targets and drive business growth for key products. Build strong relationships with doctors, buyers, and clients to drive profitability. Deliver impactful product presentations at CME and CNE events to secure doctor prescriptions. Collaborate to create attractive, high-standard exhibition booths for events and medical expos. Monitor the CBU’s OTC and Ethical brand pages, take necessary actions, and manage public relations to enhance brand reputation. Report directly to the Senior Manager and CBU-Head.
Responsible for achieving sales targets and driving business growth for assigned products. Responsible for ensuring team members adhere to discipline, demonstrate high work ethic, and maintain honesty and integrity in the workplace. Build strong relationships with doctors, buyers, and customers to drive continuous product sales growth. Conduct continuous market analysis to expand and maximize market share for assigned products. Effectively manage and lead the team. Report directly to the CBU Head and Promotion Manager & Asst Promotion Manager.
Key Area Conduct preventive maintenance as per the defined schedule Ensure cost effective and quality products are utilitzed for maintenance Reduce the maintenance general expenses Reduce the unnecessary overtime works Other Area Responsible for all vehicle repair and maintenance and recovery activities with cost effectiveness and in timely manner Responsible to rapair the vehicles with cost-effectiveness and in timely manner and finding out the root cause of vehicle problems to prevent repeated failure from happening again Establish and implement the vehicle preventative maintenance program Train the maintenance staff to be able to provide service at company’s workshop Regular checking of the vehicles with standard checklist and execute maintenance process in accordance with SOPs guidelines Manage to ensure adequate equipment and tools are available for servicing at maintenance department at any time Ensure accurate inventory record of spare-parts and tools Manage the maintenance team to respond and perform repair services at any time at anywhere during and after office hours Search and cooperate with outside workshops(service centers) for cost effectiveness and in time services for major repairs Check the genuine spare-parts and ensure responable price to be used for repair Manage the team to perform proper trouble shooting , problem solving and immediate response to the vehicle problems at any time Follow the standard rules and regulations and maintain the requirements of Quality Management System in accordance with ISO guidelines Ensure the current working procedure are in compliance with specified SOPs Train and supervise the staff of vehicle maintenance department have adequate knowledge of related SOPs and processes in order to comply with quality requirements Perform any other duties as assign by the supervisor
Sales Achievement Achieve monthly, quarterly, and annual sales targets Drive sales growth within the assigned territory Increase market share through effective sales execution Maximize sales opportunities by promoting the full product portfolio Monitor daily sales performance and implement corrective actions when required Customer Relationship Management Build and maintain strong relationships with pharmacies, wholesalers, hospitals, clinics, and healthcare professionals Conduct regular customer visits according to the call plan Address customer inquiries and resolve complaints promptly Maintain a high level of customer satisfaction and loyalty Identify and develop new business opportunities Territory Management Develop and execute an effective territory coverage plan Ensure optimal customer call frequency Expand product distribution and availability Identify potential new customers and convert them into active accounts Maintain accurate customer records and territory information Product Promotion Promote company products according to approved marketing strategies Conduct product presentations and detailing Execute promotional campaigns and trade activities Support product launches and new product listings Educate customers on product features and benefits Inventory & Merchandising Monitor stock availability at customer outlets Minimize out-of-stock situations Help reduce expired and slow-moving inventory Ensure product visibility and merchandising standards Support stock rotation using the FEFO (First Expired, First Out) principle Collection & Credit Control Monitor customer outstanding balances Support timely collection of payments Ensure compliance with company credit policies Follow up on overdue accounts Reporting & Administration Submit daily, weekly, and monthly sales reports Update CRM and sales systems accurately Provide accurate sales forecasts for the assigned territory Market Intelligence Monitor competitor activities, pricing, and promotions Gather customer feedback and market insights Identify emerging market trends and business opportunities Report competitor activities to management
Business Development Develop annual business plans for assigned key accounts. Identify new business opportunities and expand customer portfolios. Negotiate annual trading terms, contracts, and commercial agreements. Achieve sales, revenue, and profitability targets. Drive product listing and distribution expansion. Key Account Management Build strong relationships with pharmacy chains, hospitals, wholesalers, and institutional customers. Conduct regular business reviews with key customers. Develop Joint Business Plans (JBP). Manage customer expectations and resolve business issues promptly. Maintain high customer satisfaction and retention. Sales & Commercial Execution Execute promotional campaigns and trade marketing activities. Monitor stock availability and minimize out-of-stock situations. Coordinate product launches, ensure excellent in-store execution and drive cross-selling and upselling initiatives. Financial Management Monitor customer profitability and manage trade investment effectively. Control customer credit and overdue payments. Monitor promotional ROI and optimize sales mix and gross margin. Forecasting & Inventory Prepare monthly sales forecasts and then coordinate demand planning with top management and supply chain team. Monitor inventory levels and reduce expired products and slow-moving inventory. Market Intelligence Analyze competitors' activities and monitor pricing trends. Identify market opportunities and recommend growth strategies. Cross-functional Collaboration Sales team, marketing, supply chain, finance, regulatory affairs and customer services. Ensure timely execution of customer requirements. Reporting Monthly business review, sales reports and performance evaluation analysis, promotional evaluation and competitor activities report, customers scorecard.
Partner with the executive team to engineer annual hiring roadmaps that synchronize departmental needs with budgetary constraints and long-term business scaling. Lead, mentor, and professionalize a team of recruiters and coordinators, fostering a culture of accountability and continuous improvement to hit aggressive KPIs. Personally spearhead full-cycle recruitment for mission-critical and C-suite vacancies, ensuring a white-glove experience for high-impact candidates. Conduct regular audits of the recruitment funnel to identify bottlenecks, leveraging data to minimize Time-to-Hire while maximizing Quality-of-Hire. Synthesize complex recruitment data—including cost-per-hire, attrition correlations, and sourcing ROI—into actionable insights for executive leadership. Curate the company’s digital footprint across LinkedIn, and other career platforms to authentically communicate our "Culture Story" and attract passive talent. Serve as a subject matter expert (SME) to hire managers, providing real-time employee market intelligence, compensation benchmarking, and structured interview training. Oversee the rigorous screening, technical evaluation, and complex offer negotiations for senior and specialized roles. Design and facilitate integration programs that bridge the gap between "hired" and "productive," with a specific focus on cultural immersion and regulatory compliance for both local and expatriate talent. Building and maintain "ready-now" talent pools for mission-critical roles, ensuring that both internal successors and external candidates are tracked and engaged. Design and oversee the cultivation of "Evergreen" talent pipelines for technical and senior-level roles, reducing reliance on reactive, just-in-time hiring. Strong ability to negotiate service level agreements (SLAs) with agencies and salary packages with senior candidates. Partner with international technical agencies to headhunt expats with specific pharmaceutical or lubricant manufacturing backgrounds.
Stock Section ( In , Out, Goods Received, Good Issue) Ratio , Commission, Expense Growth Sales Report All ( Price , Scheme, memo ) SR Achievement Qty Report MR Achievement Qty & Channel Report Tesks assigned by CA
Administration: Oversee and supervise day-to-day operations of the administrative department and staff members. Lead and evaluate administrative team members; review, and recommend improving administrative policies, systems, and procedures. Handle matters & concerns on Security, HSE measures, management of buildings, vehicles, housekeeping, and landscaping at the company premises. Ensure that the administrative offices operate smoothly and efficiently. Assist in developing and enforcing administrative budgets, delegating tasks and tracking progress on projects, and planning and organizing a calendar of events. Ensuring administrative offices are stocked with necessary supplies and all office equipment is working and properly maintained Coordinate in planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions. Handle the collecting, organizing, and storing of information using computers and filing systems. Fulfills administrative requirements on documentation and payment of bills, among others, on utilities, travel, housing, and office supplies. Extend administrative support to ensure regulatory compliance of the office on government permits and licenses. Make sure the company receives quality products in good condition & service at a reasonable price Keep the positive atmosphere at work and improve the morale of the staff Transportation: Supervise the vehicle maintenance manager to manage all vehicles repair and maintenance issues efficiently Supervise to manage all vehicles assignments to efficiently fulfill the in-town/out-town delivery requirements as well as vehicle requests from all departments Supervise to manage all vehicle-related inspection and audit function Distribution : Supervise distribution to effectively and efficiently operate the Distribution Department functions Manage selection, evaluation, and re-evaluation of Transporters yearly Manage transportation arrangements for the stocks to send branch offices for exceptional cases in a timely manner Responsible for coordinating the storage, transportation, delivery of goods, and cash collection. Manage customer service activities relating to the sales order fulfillment process; interface with sales, customers, and the principals to ensure customer satisfaction for those customer orders which are delivered directly from the branch. Prioritizes Customers and delivers the products according to the route plan Warehouse : Manage the process of product receiving and data entry system for saleable in a timely manner Control inventory and ensure accuracy in recording Implement workplace safety measures and maintain the standards at the required level Reduce the number of damaged goods Manage product picking and delivery in a timely manner Minimize errors in picking and data entry system Ensure the products are stored according to their required storage temperature Manage temperature monitoring and recording Manage and record housekeeping and Pest Control as a plan Manage Shelf Life Control as per FEFO Ensure product segregation within all warehouse storage area are in place by product batch, expiry, and status Ensure minimized damage, extra cost, and human error as per KPI Prepare and maintain product traceability system Ensure the standard of storage are optimized in compliance with specified SOPs Ensure all reports and urgent requirements are done in a timely manner Schedule weekly cycle count and submit the report Provide feedback upon the request of any other parties in a timely manner Ensure all products, pallets, places, racks, shelves, packaging materials, walkways, dust bins, and designated areas are kept clean all the time Follow the company’s rules & regulations Perform other relevant duties that may be assigned by Management from time to time.