Job Purpose The Officer/Senior Officer will be a key support to the one of the user Segment team, assisting in the planning, execution, and analysis of Above-the-Line (ATL) products & campaigns. This role is crucial for ensuring that marketing efforts for this user segment are carried out efficiently and effectively, contributing to brand visibility. Campaign Execution : Assist in the day-to-day execution of ATL segment products & campaigns across various channels, including USSD, SMS, App, Web, email, social. This involves coordinating with internal teams. Market Analysis & Reporting : Monitor competitor ATL & segment-based offers and competitor activities. Assist & support in preparing plan & products to mitigate or bring new revenue stream Cross-Functional Collaboration : Serve as a point of contact between the marketing team and other departments, such as product, sales, and PR, to ensure smooth communication and campaign alignment. Product Lifecycle Support: Assist in the end-to-end management of products and services, from ideation and development to launch and post-launch performance monitoring Product Launch & GTM (Go-to-Market) Support: Support the development and execution of go-to-market strategies. This includes assisting with product positioning, messaging, and the creation of marketing materials. Initiative: A self-starter who is eager to learn and take on new challenges.
Mandalay - Amarapura Bago - Phyu Mon - Thanphyuzayut, Chaungzone Job Purpose This position requires to do distribution expansion as new outlet finding, new DTR finding and to improve monthly sales & efficiency of sales team. Key Responsibilties Responsible for visiting our Distributors within the assigned territories daily to support their needs. Responsible to meet the monthly/weekly targets assigned by the management. Visit dealer’s outlets to ensure all sales and operations systems are up, POS (Point of Sales) materials are displayed adequately, etc. Help solve Distributor’s operation issues, incentive discrepancies, ageing and customer’s complaint. Responsible to prepare and submit daily/weekly sales report to Manager in timely manner. Train and educate DTR/CSE/POS on new products, promotions roadshows and ground activities. Handling customer concerns Responsibilities, Lead & Train to other team members on behalf of Line manager. Daily morning gate meeting for planning today KPIs to achieve and evening gate meeting to check back the results Regular visit to BTS including LUTs to get more customer base, POS, ETO and recharge sale, feedback network issues timely Enhance market visibility and availability, support retail sales. If there is necessary for certain function, need to act and follow the direction accordingly.
To ensure proactive approach to shaping the regulatory environment, enforcing regulations in all aspects and levels of business, as well as provide guidance on regulatory compliance matters. Key Responsibilites: Support shaping internal regulatory positioning and alignment of this positioning to the company’s business strategy, and provide inputs for Regulatory strategy, Policy, reports etc. Build and maintain relationship with Regulator, Industry partners, and represent ATOM in engagements. supporting relevant business functions on regulatory matters in timely. Collaborate with other corporate affair functions and other divisions in order to secure comprehensive regulatory impact assessment and internal awareness of the need for regulatory compliance. Monitor and ensure ongoing compliance with all relevant regulations and identify and assess possible regulatory risks, nonconformity issues and opportunities, prepare for and manage regulatory inspections and audits. Collaborate with other relevant teams and prepare and review regulatory submissions to ensure its accuracy and completeness in timely manner as well as manage regulatory documentation and database management. Other tasks assigned by Line Manager.
Job Purpose: Responsible for overseeing end-to-end governance of TowerCo infrastructure and energy-related billing processes. The role ensures contractual compliance, billing accuracy, financial integrity, and dispute resolution effectiveness. The incumbent will lead a team responsible for invoice validation, contract adherence, and energy OpEx planning to optimize operational efficiency and cost control within ATOM Myanmar’s passive infrastructure operations. Role Summary: Lead the Billing & Invoicing Governance function responsible for validating TowerCo and energy invoices, managing contractual billing compliance and disputes, and partnering on OpEx planning. Also, build processes, dashboards and controls that reduce leakage, accelerate dispute closure and align operational realities with financial accounting. Key Accountabilities 1. Leadership and Governance Lead the billing and invoicing team to ensure accuracy, transparency, and accountability in all TowerCo-related financial processes. Develop and implement governance frameworks and validation mechanisms to minimize billing errors and disputes. Provide periodic management reports highlighting billing accuracy, dispute trends, and financial exposure. 2. TowerCo Billing and Validation Oversee validation of TowerCo invoices covering infrastructure, power fees, and energy OpEx components. Ensure billing aligns with actual site configurations, service levels, and contractual terms. Manage centralized billing dashboards for tracking, escalation, and performance visibility. 3. Contract and Commercial Management Review, interpret, and enforce TowerCo and energy-related contracts for billing and service compliance. Support negotiations on cost adjustments, scope clarifications, and new commercial agreements. Coordinate with Legal, Finance, and Sourcing teams to maintain contract integrity and version control. 4. Dispute Management and Resolution Lead the identification and documentation of billing discrepancies through data-driven analysis. Prepare evidence-based dispute cases and lead negotiation with TowerCos to secure credit notes or cost recoveries. Maintain a structured dispute management log, tracking all issues to closure and implementing preventive actions. 5. Energy OpEx Planning and Control Contribute to annual and monthly energy OpEx forecasting and cost planning. Analyze energy consumption trends to identify anomalies and cost optimization opportunities. Collaborate with Energy Operations teams to align technical realities with financial accuracy. 6. Process Improvement and Compliance Develop and enforce Standard Operating Procedures (SOPs) for invoice validation, dispute handling, and reporting. Drive automation initiatives and process improvements to enhance transparency and efficiency. Ensure compliance with internal audit requirements, financial controls, and regulatory standards.
Job Summary: Assist in the design and documentation of IT solutions by supporting senior architects in analyzing requirements, proposing suitable technical options, and ensuring alignment with defined architecture standards. Key Responsibilities: Support preparation of high-level and low-level solution designs. Analyze requirements to assist in defining system architecture. Participate in architecture reviews and maintain documentation. Participates in Business Analysis activities including but not limited to requirement gathering, requirement analysis, business requirement specification, functional requirement specification. Support integration mapping and technical feasibility assessments. Liaise with development/testing teams for design clarifications. Stay updated on architecture principles and technologies. Coordinates with vendors/partners, to ensure alignment with agreed solution. Provides inputs and participates to support test scenario development and facilitate user acceptance testing (UAT) activities, to ensure that the solutions are developed according to predefined specifications to meet requirements of the different IT projects and programs. Be accountable for works assigned.
Job Summary: Own the end-to-end enterprise architecture for key domains or programs, ensuring consistency with enterprise principles, long-term scalability, business mission, business strategy, business processes and IT strategy. Document these using multiple architectural models that show how the current and future needs of an organization will be met in an efficient, sustainable, agile, secure, and adaptable manner. The Senior Manager- Solution Architecture stream, serves as architecture advisor across strategic initiatives. Key Responsibilities: Define architecture for complex programs. Evaluate vendor proposals and align third-party systems. Mentor junior architects and review deliverables. Champion governance and compliance. Promote reuse, standardization, innovation. Represent architecture in strategic planning. Enforce and ensure adherence of Enterprise Architecture policies, procedures and processes in the IT landscape, to align and comply with local regulations and organization’s stratigic direction. Perform business analysis activities (e.g. requirement gathering, requirement analysis, business requirement specification, functional requirement specification etc.). Develop different architectural models based on the current and future needs which align with overall architecture policy and the organization’s strategy. Ensure the best architectural models are selected considering the risks, possible short falls to meet organization’s quality standard. Drive architecture forum process to develop and review architecture models based on operational, security, infrastructure, scalability, and business strategy inputs. Ensure proper impact analysis is done from different system perspectives for all new requirements before development starts. Ensure proper effort estimates are done based on the selected architectural models for the new requirements before development starts. Execute delivery of the architecture models and impact analysis as per the plan while taking appropriate actions to address the issues and communicate the status to all stakeholders regularly. Ensure effective communication with all stakeholders. Coordinate and negotiate with vendors/partners, to ensure alignment with initial agreement. Provide inputs and participate to support test scenario development and facilitate user acceptance testing (UAT) activities, to ensure that the solutions are developed according to predefined specifications to meet requirements of the different IT projects and programs. Support other relevant functions by providing general advice and information on business and technical preconditions and processes, to ensure alignment of project delivery with business requirements. Perform other architectural functions for different IT projects, ensuring assigned projects operation readiness, as well as keeping a record of technical documentation to support decision-making, to ensure smooth business operations. Take technical ownership of the different IT Systems/Projects and take necessary technical decisions considering technological trends, industry best practices and organizations strategy. Ensure proper research is done on the new technology to support current and future needs of the organization. Be accountable for other certain works as assigned from immediate superior level.
Job Purpose The Senior Manager – Head of IT Service Management is responsible for establishing, leading, and continuously improving the IT Service Management (ITSM) function across the organization. This role ensures that IT services are delivered effectively, efficiently, and aligned with business objectives — enabling reliability, performance, and customer satisfaction across all IT domains including Applications, Infrastructure, Networks, and Security. Key Deliverables: ITSM Strategy and Governance Framework Service Catalog and Service Level Agreements (SLA/OLA) Monthly IT Service Performance Reports and Dashboards Root Cause Analysis and Problem Closure Reports Continual Service Improvement Roadmap and Implementation Operational Readiness Criteria for New Projects/Systems Key Responsibilities: ITSM Strategy and Governance Develop and implement the organization’s ITSM strategy, frameworks, and governance aligned with ITIL best practices. Define and own IT service policies, procedures, and service models covering incident, problem, change, request, release, and configuration management. Establish service performance metrics and reporting structures to ensure data-driven IT governance and continuous improvement. Drive adoption of standardized processes across IT domains to achieve operational excellence and compliance. Service Operations Management Oversee end-to-end IT service delivery and ensure agreed SLAs and OLAs are achieved. Lead the Service Operations Center (SOC) / IT Command Center in managing incidents, escalations, and major outages. Coordinate Root Cause Analysis (RCA) and problem resolution with technical teams. Manage service transition for new systems or major releases to ensure operational readiness and supportability. IT Performance and Continual Improvement Implement performance dashboards for service availability, reliability, and user satisfaction. Lead the continual service improvement (CSI) program using trend analysis, KPIs, and lessons learned. Benchmark IT performance against industry standards and recommend optimization initiatives. Stakeholder and Vendor Management Serve as the focal point between IT and business units for service performance, quality, and improvement initiatives. Manage service delivery from external vendors and partners, ensuring adherence to contracts and SLAs. Participate in vendor governance meetings and performance reviews. People Leadership Lead, mentor, and develop the ITSM team including Service Desk, Incident Managers, and Process Owners. Foster a culture of accountability, customer focus, and proactive service improvement. Drive cross-functional collaboration between Applications, Infrastructure, Security, and Business teams.
Job Purpose The job purpose of the Assistant Manager, Administration, is to provide end-to-end international travel arrangements for all AML Expatriates by coordinating with company authorized travel agent & MAI airline. This typically involves assisting with international travel arrangements, preparing monthly travel dashboards, Fleet management (especially - Private car, regional car, Office ferry & Grab taxi), Submitting APN payment process by system. Job Responsibilities Assist with international travel arrangements inclusive of air travel, accommodation with authorized travel agent. Assist with issuing international air tickets directly from MAI airline. (ATOM is PSA agent of MAI) Support to arrange AML fleet management (Office Ferry, Grab taxi, private & regional car).Office Ferry Management – To operate & communicate with office ferry user team with different stakeholders (vendor & employees) & channels. Grab Taxi – To monitor monthly usage and grant grab access with the approval system to individual & groups of employees. Private cars for CXOs – To manage private CXOs car with vendor, user, drivers and other stakeholders Regional Car Management - To support regional cars coordinators, users team to communicate daily car operational services with different channels. Assist monthly travel expenses reports, travel dashboard reports to finance and respective management team. To support submitting APN for all Admin related services payment (vendor’s invoices (Car rental, Hotels, Services, DHL, MGL, Printing service vendors, Assist with all functional Ad hoc projects by organization.
This role is responsible for achieving sales targets, developing Direct Sales Team (DST) to achieve sales volume, objectives, and initiatives. Develop and implement sales strategies with both internal and external stakeholders to maximize revenue of DST. Key Responsibilities: Should be a Sales Planning professional who possesses planning experience with product knowledge and strong interpersonal skills. Focusing on defining sales strategies and developing sales plans to support Direct Sales Team (DST) to meet the targets and objectives. Design sales plan for broadband products and forecast sales trend and analyzing the market situations. Responsible for Direct Sales Team (DST). Develop, service, and grow relationships with partners and ensure Direct Sales Team (DST) performance to meet the targets and objectives. The role requires an agile and innovative approach to managing Direct Sales Team (DST) and developing new channels and business development opportunities for the broadband products portfolio. More specifically: Defines short term and long-term plans and strategies for broadband products. Develop new sales plan to fit in dynamic market and in sync with all the stakeholders. Support its implementation and continuously evaluate the adopted plan. Reporting and analyzing the GAP, tracking, and measuring financial success. Ensure all resources invested are properly reviewed and evaluated. Meets assigned sales targets and strategic objectives for the assigned channel. Proactively assesses, clarifies, and validates Direct Sales Team (DST) needs on an ongoing basis. Works closely with Customer Service Representatives to meet customer satisfaction and problem resolution. Managing pre-sales stage, sales, and aftersales nuances. Monthly, weekly, daily reporting on sales KPI’s. Giving feedback to the product /marketing team on the success of sales promotions. Market demand focus - ability to analyze the dynamic market and understand the end-to-end customer journey and business goals, and how our partners and competitors play in this space. Sales Planning expertise - utilize market situation to create new sales strategies and plan to adapt in the market and to meet the organization goals. Channel Management - Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship. Channel Development - Plans and directs to develop new sales channel and initiatives. Develop and implement sales strategies with channels and direct team to maximize revenue.