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ATOM This Profile has been Verified as real by the Company.

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Vision To propel Myanmar with advanced connectivity to experience life beyond better. Mission To advance the telecommunications landscape of Myanmar by providing affordable and reliable access to a digital world that opens more opportunities in life.
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About ATOM

Employer Details

  • Type: Direct Employer
  • Industry: Telecommunications
  • No. Employees: 501 to 1000

Address

221, Level 17,22,23, Sule Square, Sule Pagoda Road, Kyauktada Township, Yangon , 11182,Yangon, Myanmar

Company vision and mission

Vision

To propel Myanmar with advanced connectivity to experience life beyond better.

Mission

To advance the telecommunications landscape of Myanmar by providing affordable and reliable access to a digital world that opens more opportunities in life.

What we do

ATOM (Advancing Telecommunications of Myanmar) is a people-first and purpose-led Myanmar telecommunications service provider.

Powered by the nation’s best 4.5G network, we offer a wide range of affordable, secure and world-class digital products and services that improve lives, transform businesses, and strengthen communities.

As a responsible business, we are committed to continuous technological innovation and digital inclusion. Our vision is to propel Myanmar with advanced connectivity for the people to experience life “beyond better”.

Our leadership team comprises seasoned business transformation leaders, global experts in telecoms, and a digitally-savvy homegrown management team with deep understanding of the Myanmar people’s evolving needs.

Telecommunications is a vital service. Our #1 commitment is to develop and operate a modern infrastructure in a purposeful, sustainable and socially-responsible way for the benefit of the Myanmar people who rely on high-quality telecoms services.

Why you should join us

ATOM brings more to life for people, business and society with the best data experience in Myanmar.

Our purpose is to ensure access to essential telecommunications with affordable products and services, to continuously innovate and foster inclusive connectivity and be part of a digitalized world.

People-First

We give customers a better and convenient choice, while supporting inclusive growth for all stakeholders – employees, the industry and the wider community.

Advancing Digitalization

We deliver high-quality digital products, continuously innovating and adhering to global standards of consumer protection, data security, data resilience, privacy, connectivity and access.

A Responsible Brand

We strongly commit to clean and transparent governance that upholds human rights above all, respects Myanmar laws and regulations, contributes positive social impact, and cultivates a caring, respectful and inclusive culture.

Our workplace and culture

At ATOM (Advancing Telecommunications of Myanmar), our culture, values and sense of purpose are the building blocks that underpin the way we do business.

ATOM's Behaviors

1. Be Respectful
2. Keep It Simple and Smart
3. Deliver on Commitments
4. Be Transparent
5. Explore to Innovate

If you haven't found a suitable job, submit a General Application and recruiters at this company will keep your CV for future review!

All ATOM Jobs
Overall responsibility for the development, performance and maintenance of the customer service activities Set the strategy for the development of Customer Services, staying abreast of new practices and technologies, ensuring that we gain and maintain recognition for the quality of customer service. Collaborate with other departments, such as sales and marketing, IT & Technology Groups to align customer service strategies with overall business objectives. Monitor and analyze customer service metrics, such as Service Level Agreement, Response Time, Resolution Rate, and Customer Satisfaction, to identify areas for improvement and implement strategies to enhance overall customer experience. Oversee the implementation and utilization of customer service software and tools to streamline processes and improve efficiency. Delegate authority and responsibility to team with supervision, accountability and review Lead an effective resource planning team, ensuring that resources are fully utilized and any contact demand is effectively covered. Review and define clearly all roles, any required shift and candidate profiles required across the team. Control Expense and manage budget for department, forecasting calls and assessing revenue opportunities. Develop plans for team activities to include strategy to achieve agreed targets.
Job title: Senior Manager - Network Implementation & Fixed Asset Management Job Summary The Senior Manager - Network Implementation & Fixed Asset Management is responsible for the overall direction, coordination, implementation, execution, control and completion of one or more specific projects- ensuring consistency with company strategy, commitments and goals. Serves as a primary point of contact for internal as well as external stakeholders and clients during implementation phase of each project and includes day to day interface on project commitments and updates, leading stakeholder and client meetings ensuring project delivery is appropriate, timely and accurate. Working for a collaborative team, you will manage different vendors working on Telecom equipment installation projects, tower construction projects, Infrastructure maintenance and rectification projects and manage tower Companies for various operational tasks. You will be reporting to Head of Implementation and lead a team of 4 peoples. Following up on the project completion, resolving issues, coordinating with different teams as required to complete the projects and reporting will be part of your scope. Technical Thorough knowledge in Telecom Network Implementation High level knowledge in Radio network planning and integration High level knowledge in Transmission network planning and integration Understand details process of Telecom projects (New sites, Relocation, Swap, Dismantle, etc) Hand on understanding of Telecom equipments and how these equipments work together to provide different technologies of mobile services. Knowledge of Telecom Fixed Asset management and Reporting. Understand details process of Warehouse and Supply Chain Management in Telecom Projects Project Management Coordinate the planning and Lead implementation of any internal or external project assigned Facilitates the definition of the project scope, goals and deliverables Defines the project tasks and resource requirements Creates and executes project work plans & timelines and revises as appropriate to meet changing needs and requirements Manages day-to-day operational aspects of a project and scope Reviews deliverables prepared by team before passing for payments Effectively applies our methodology and enforces project standards Prepares for internal stakeholder reviews and reports Works to call out, and where applicable, minimize our exposure and risk on projects Ensures project documents are complete, current, and stored appropriately. Communication Effectively conveys our message in both written and verbal business language Facilitates team and client meetings effectively Holds regular status meetings with project team Effectively communicates relevant project information to superiors Delivers engaging, informative, well-organized presentations Resolves and/or escalates issues in a timely fashion Understands how to communicate difficult/sensitive information tactfully Possesses a basic understanding of networking, telecom and technological infrastructure Possesses a basic understanding of Internet, Intranet, and client/server through understanding of our company’s capabilities Maintains awareness of new and emerging technologies and the potential application on client engagements Prepare Project dashboards and regular updates to stakeholders Teamwork and People Management Inspires coworkers to attain goals and pursue excellence Identifies opportunities for improvement and makes constructive suggestions for change Manages the process of innovative change effectively Remains on the forefront of emerging industry practices Consistently acknowledges and appreciates each team member's contributions Motivates team to work together in the most efficient manner Keeps track of lessons learned and shares those lessons with team members Mitigates team conflict and communication problems. Lead the team by example and provide regular coaching for their development.
Deliver set of monthly financial accounts with supporting schedule within the agreed deadline Obtain and maintain a thorough understanding of the financial reporting and general ledger structure. Fully responsible on recognize and define problems in the report data; maintains and reconciles varied account data. Review and monitor general journal, bank bill payables, bank reconciliation and supporting schedule for balance sheet item on monthly basis. Prepare, review, and analyze financial statements to ensure accuracy and completeness. Provide support during internal and external audit & the annual year-end financial audit activities. Perform ad hoc analysis and projects as requested. Daily perform different analysis on financial information. Collaborates with the other finance department managers to support overall department goals and objectives.
Responsible for visiting our Distributors within the assigned territories on a daily basis to support their needs. Responsible to meet the monthly/weekly targets assigned by the management. Visit dealer’s outlets to ensure all sales and operations systems are up, POS (Point of Sales) materials are displayed adequately, etc. Help solve Distributor’s operation issues, incentive discrepancies, ageing and customer’s complaint. Responsible to prepare and submit weekly sales report to Manager in timely manner. Train and educate Dealers on new products, promotions roadshows and ground activities.
Assistant Manager, Talent Acquisition - 1 Year Contract Job Purpose: We are looking for a Talent Acquisition Specialist to join our team and oversee our full-cycle recruiting. You will be responsible for implementation of end-to-end recruitment process in timely manner in order to ensure alignment with recruitment and selection policy and standard and ensure effectiveness and efficiency of recruiting and selection process. To be successful in this role, you should be able to nurture trusting relationships with potential hires and will create strong talent pipelines for our company’s current and future hiring needs. Principal Accountabilities: Ensure understanding of recruitment strategy, plan and processes, in order to understand tasks needed to be carried out according to function’s policies and frameworks, as well as to ensure alignment and compliance with legal regulations and with organization’s overall direction, standards and governance. Coordinate with hiring managers to identify staffing needs. Design job descriptions and interview questions that reflect each position’s requirements. Responsible for end-to-end competency-based talent allocation in rapid & efficient manner such as Sourcing, Screening, Interviewing, and Negotiation etc. Supervise arrangement of activities and job events to find, attract, and screen potential candidates interested in working with the company. Posting job advertisements on social media platforms and all other channels (i.e., LinkedIn, Yammer, Blue Page). Coordinate with HR Shared Services for new employee’s employment offer process and the required process for newcomers. Foster long-term relationships with past applicants and potential candidates. Establish high-level networking through industry contacts, association memberships, trade groups and employees, in order to ensure recruitment of eligible and compatible human resources. Staying current on the company’s organization structure, personnel policy, and federal and state laws regarding employment practices. Perform complex activities to track, monitor, evaluate and periodically review the overall processes of recruitment and selection, as well as the overall processes of coordination with relevant functions, in order to identify improvement opportunities, to ensure optimization of the operation. Collaborate with other departments/teams to facilitate analysis and identify process improvement opportunities. Be accountable for other certain works as assigned from immediate superior level.
Support development of periodic and systematic process of collections, including establishing procedures for collection management to ensure effectiveness of the function. Monitor collections of both banks and non-banks channels for B2B Postpaid and Connectivity and broadband services in order to ensure accuracy and efficiency. Manage channel agreement for new payment channels by coordinating with legal, in order to ensure that agreement and contract terms and conditions maximize interest of the organization. Perform the activities for the reconciliation the receipt, bank statement daily basic and GL reconcile at the end of the month. Coordinate with relevant parties regarding collection transaction to ensure smoothness of work flows. Review and update list of paid clients into the system in order to support accounting function to update account receivable of the company. Perform activities to track, monitor, evaluate and periodically review the overall processes of collections operations, as well as the overall processes of coordinating guidelines to relevant functions, in order to identify improvement opportunities, to ensure optimization of the operation Collect feedbacks from relevant parties and perform analysis to ensure business and other requirements are met Assist senior members to perform conventional assignments or to identify and respond generic, basic issues, in order to ensure better understand of the processes for future references Contribute, if needed, to the implementation of small, low complexity strategic project, which is simple and specific in nature, under guidance, in order to support senior members in the documentation or reporting of performance Learn to use professional concepts and company policies and procedures to solve customers problems Be accountable for other certain works as assigned from immediate superior level. Contribute for B2B Billing and Collection system enhancement Project, Support development of periodic and systematic process of collections, Perform activities for the process of issuance and delivery receipts for clients or other stakeholders paid in order to ensure that clients receive prove of payment in a timely manner. Deal with clients’ complaints regarding their payment to ensure that the clients’ problems are solved effectively and in a timely manner
Report to Head of Business Risk Management, and work on assigned Internal Audit projects in the following fields: traditional telco activities and all associated support functions from sales & marketing to finance, corporate affairs, B2B and others. Obtain a thorough understanding of the business process, including process and information flows and associated controls. Support the preparation of the yearly audit plan by preparing risk assessments and carrying out stakeholders’ interviews. Perform complex end-to-end reviews of various systems and processes relating to financial, operations and revenue to evaluate the efficiency and effectiveness of internal controls, systems, and business processes to identify the areas for improvement and control deficiencies. Make recommendations for improvement. Perform complex assessments of revenue assurance controls and fraud management controls relating to revenue recognition, effectiveness of internal controls, systems and business processes to identify the areas for improvement, control deficiencies and curb revenue leakages and/or maximize revenue. Make recommendations for improvement. Conduct Internal audit assignments include the following steps (inception, planning, work program, execution, documentation, and reporting). Liaising with respective stakeholders for planning. Developing an internal audit program. Collecting data and performing preparation work. Executing the assignments. Engaging stakeholders to communicate results of engagements and agree on appropriate management actions to address control weaknesses and improvement opportunities. Preparing a clear and concise written report to communicate audit results. Document audit work in Internal Audit shared folder. Follow up on open recommendations, answer management questions and support implementation of corrective actions. Prepare and deliver monthly follow up open actions’ status update report for SVP including Audit and rick Committee Report and Management Meeting Reports. Actively work with peers to develop work programs, maintain the internal audit system, and ensure a professional audit process. Support Head of Business Risk Management on investigation related work as and when needed. Oversee and quality control any local external resources that are involved in audits. Undertake any ad hoc assignments or any other duties directed by Head of Business Risk Management, when required. In time and once appropriate experience is gained at Atom (at the discretion of the Head of Business Risk Management), appointment as Secretary to the Audit and Risk Committee, manage logistics, collation of presentations, meeting invites, member management, relationship with ARC Chairperson.
Support the Senior Manager Commercial Programs in defining and developing strategic growth programs. Actively manage and drive progress of the operational plan through cross functional collaboration. Assess and report program performance in terms of various performance indicators. Consolidate presentation for various performance meetings and business reviews. Demonstrate strong active listening skills to identify potential opportunities and challenges discussed during meetings. Capture key action points and decisions by preparing comprehensive meeting minutes for effective follow-up. Utilize strong soft skills to build relationships and effectively track progress across various teams. Proactively pursue follow-ups with the cross functional to ensure timely completion of programs. Prepare clear and concise weekly updates summarizing key actions, progress made, and upcoming milestones for the CXO performance reviews within commercial teams. Deliver consolidated performance reports from the CXO's direct reports. Perform all other business-related duties assigned by the management.
Collaborate with the CXO and internal stakeholders to define and develop strategic growth initiatives as programs aligned with the overall company goals. Operationalize strategy by creating various programs to drive focus through cross functional collaboration. Lead program management for assigned initiatives, ensuring clear timelines, resource allocation, target KPIs and risk mitigation plans. Actively participate in all CXO business meetings and reviews. Manage and organize CXO meetings’ agenda and content for driving focused outcome. Demonstrate strong active listening skills to identify potential opportunities and challenges. Utilize strong soft skills to build relationships and effectively track progress across various teams. Proactively pursue follow-ups with the CXO's direct reports to ensure timely completion of assigned tasks. Maintain a centralized and up-to-date record of all tasks and action items assigned by the CXO to their direct reports. Present clear and concise weekly updates summarizing key actions, progress made, and upcoming milestones for the CXO. Consolidate various performance reports from the CXO's direct reports, creating clear and insightful weekly updates for the CXO. Leverage program management methodologies to ensure smooth execution of commercial related initiatives. Foster strong communication channels between the CXO's office, project teams, and other departments. Perform all other business-related duties assigned by the management. Manage Risk register related initiatives and actively report progress.
ATOM Awards