Develop and implement sales strategies to achieve monthly and annual sales targets. Lead and manage the Sales Team and monitor individual and team performance. Develop new customers and maintain good relationships with existing customers. Monitor customer follow-up, orders, sales activities and customer retention. Monitor sales performance, market trends and competitor activities and recommend improvements. Coordinate with Finance, Marketing, Warehouse and Logistics Departments to ensure smooth sales and delivery processes. Review and submit daily, weekly and monthly sales reports accurately and on time. Ensure the Sales Team follows company policies, sales procedures and pricing guidelines. Use Odoo Software to monitor sales orders and related sales records. Provide coaching and support to the Sales Team and perform other duties assigned by management.
Develop and implement HR policies, procedures, and company regulations. Manage the full recruitment and selection process, including manpower planning, interviews, and onboarding. Manage employee attendance, leave, payroll coordination, and employee records. Develop and monitor employee performance management, KPI, and appraisal systems. Handle employee relations, grievances, disciplinary actions, and workplace issues professionally. Identify training needs and coordinate employee training and development programs. Ensure compliance with company policies and applicable labor laws and regulations. Prepare HR reports, manpower reports, salary budgets, and other HR-related reports for management. Manage and guide the HR/Admin team to ensure smooth daily operations. Support management in developing HR strategies and improving organizational effectiveness.