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To be recognized as the leading bank in Myanmar through pursuit of excellent and long term sustainable growth for the bank and its stakeholders.
About AYA Bank

Employer Details

  • Type: Direct Employer
  • Industry: Banking/ Insurance/ Microfinance
  • No. Employees: 5001 to 10000

Address

AYA Bank Head Office (Rowe),No. 416, Corner of Mahabandoola Road and Mahabandoola Garden Street,,Yangon, Myanmar

Company vision and mission

To be recognized as the leading bank in Myanmar through pursuit of excellent and long term sustainable growth for the bank and its stakeholders.

What we do

AYA Bank is a leading private sector bank in Myanmar. The Bank was licensed by the Central Bank of Myanmar on 2 Jul, 2010 and reincorporated as a Public Company Limited on 30 Dec, 2022. The Bank is committed to the strategic roadmap of going public with higher level of transparency, financial rigor, stringent reporting deadlines and compliance requirements. This transaction from private to public intends to distribute ownership among general public shareholders in the future and allows them to reap the benefits of a business's success by delivering strong returns.

Headquartered in Yangon, AYA Bank is serving individuals, small and middle market businesses, large corporations, and government sector with extensive branch network across the country. Our comprehensive network does not end local, and we are connected to the wider Asia region and global.

AYA Bank is the country's one of the largest banks with almost (3) million customer and (262) branches. Our large and loyal customer base has been one of the key drivers of our success, allowing us for rapid growth over the years. The bank focus on deepening relationships with customers, providing best-in-class customer serivce, and leveraging technology as the enabler to rapidly expand the customer base.

Why you should join us

We value our people. We nurture, develop and respect our talents, celebrate their success together, and are respected for our highly professional approach. We take bold steps to invest in the trainings and development of workforce to become "future-ready" as the financial industry evolves.

AYA bank also believes that a career is made up of many things - ranging from professional growth to supporting a family. We are committed to turning employees' dreams into realityl believing the elements of "Rewards and Recognition" for the desired behaviours displayed by our people is a good culture to be built.

Our workplace and culture

Here at AYA Bank, you will find every opportunity to build a meaningful career and working toward a better shared future. With an inclusive culture, excellent learning and development, and a reward package that lets our talents set their priorities, there are plenty of reasons this is a great place to work.

While maintaining priority of products and services which are beneficial and convenient for our customers, AYA Bank remains vigilant and focused on supporting internal customers, "Our Employee". We use our creativity and take actions to make a positive difference to the world and our employees. We fully understand the different requirements of diverse people and develop various financial benefits to accommodate their needs.

For more information; please visit our official site https://ayabank.com/about-aya/career
Testimonials

Than Hlaing

Head of IT Enterprise

Six years ago, I visited to a job gair in Singapore while I was working in a Singapore IT Firm. As soon as I met with AYA Bank Team, I decided to join AYA mainly because of Chairman U Zaw Zaw, for his good reputation and being an inspirational leader with his contribution towards the community. When I got start working with AYA IT Team in Yangon, I realised that I did a right choice of choosing AYA as being my employer. The working environment is being positive and colleagues are well collaborative, kind and helpful. If someone would ever ask me whether I would recommend to work with AYA, my answer would be definite YES.

Ye Aung

Head of Corporate Domestic Banking

He embarked on his banking career with an entry-level position in AYA Bank in 2012. Together with his strong devotion to duty, extensive upskilling and development programs prepared him for the next step in his career journey. "Since becoming part of AYA Bank, I have been promoted to team leader role at the Business Unit Department. I've received a huge amount of support and training from the business, and I am really enjoying the new challenge. I continue to learn something new every day as the role and business evolve." In his current role as Head of Corporate Domestic Banking, he is responsible for managing local corporate businesses that involves commercial growth in terms customer base and income for the Corporate Targets.

Khine Swe Thaw @ Pon't

Head of OD & Talent Management

She started her career at AYA Bank as Trainer and Learning Program Manager in 2015. Specializing in employee development and performance management, she believes in the power of investing to help individuals in creating a better tomorrow. "I have felt highly-valued and have been invested in developing my skills and reach my career goals. I have always been proud to be part of AYA Bank and see the business growing together with enriched operation and support; whilst still keeping the personal touch among teams." Currently, she is Head of Organization Development & Talent Management and taking responsibilities relentlessly with her rich background knowledge, experiences in both Human Resource Management and Organizational Developmen fields

If you haven't found a suitable job, submit a General Application and recruiters at this company will keep your CV for future review!

All AYA Bank Jobs
Key Responsibilities: Assist in posting job openings on various job boards and internal platforms Screen resumes and shortlist potential candidates based on set criteria Schedule interviews and coordinate with candidates and interviewers Maintain and update candidate records in the applicant tracking system (ATS) Support onboarding processes for new hires Communicate with candidates professionally and timely Provide general administrative support to the Talent Acquisition team Help organize career fairs and recruitment events when required
Perform pre-planning for the audit assigned. Conduct the audit following the audit guidelines. Assist Team Leader, Seniors, and other risk/control functions to ensure that processes, business activities, and internal controls effectively manage risk. Prepare and complete working papers of areas assigned and assist in drafting audit reports. Perform pre-planning for the audit assigned. Ensure the completion of assigned duties and tasks for the bank from beginning to end. Conduct an audit following the audit guidelines. Assist Team Leader, Audit Manager/Section Head, and other risk/control functions to ensure that processes, business activities, and internal controls effectively manage risk. Liaise with the auditee on the information requirement of the audit. Prepare and complete the working paper with proper indexing of supporting documents. Guide and review junior audit members’ work. Assist in drafting the audit report for the review of the Audit Team Leader and Audit Manager/Section Head Perform other related duties as assigned.
Key Areas of Accountability: • Monitor operational risk incidents across the organization and prepare regular reports for management. • Record and maintain a database of operational risk events and losses. • Assist in implementing risk control measures and initiatives across departments. • Promote a risk-conscious culture within the organization. • Maintain accurate and up-to-date documentation of risk management activities. • Support the preparation of risk-related reports for internal and external stakeholders. • Handle other operational risk-related duties or projects as assigned by the Risk Manager or Department Head. Skills and Competencies Requirements: • Written and communication skills. • General English (4) skills • Strong interpersonal and team work skills. • Ability to maintain confidential information. • Excellent attention to details • Computer literate.
Identification, review and reporting on key controls, policies and procedures related to the management of operational risks Collect market information as well as potential fraud data that may be encountered by the Bank Analyze the data collected and advice the superiors on risk mitigation techniques Work closely with business units to understand risk management and related operational risk issues Perform risk assessments and gap analyses over operational risks Develop and implement operational risk policies and procedures, with a focus on operational risk identification testing, scenario design, and operational risk measurement Any other duties or projects assigned by line manager.
Acting as a Relationship Manager by offering value-added advice and guidance to customers and placing their needs at the forefront of all that we do. Responding to initial business enquiries, sourcing new customers, following up leads and meeting with business customers face-to-face. Growing sustainable revenues from existing customer portfolios and through targeted acquisition of quality new customers while minimizing risk. Keeping abreast of external factors influencing international and domestic business e.g. economic, cultural, geographical, procedural and regulatory requirements. Keeping up-to-date with the financial services market and banking products and services and marketing those that best meet your business clients’ needs. Building a network of business introducers in the local professional and business community Ensuring service excellence at all times Training and mentoring for the assigned team
The Brand Production Videography/Photography Manager at AYA Bank's Marketing Department will report to the Events & Brand Production Senior Manager and have the following responsibilities: Brand Production Manager: Serve as the brand endorser for AYA Bank and related products, creating awareness and excitement for the company's services or products. Interact with customers to listen to their feedback and develop new ways to effectively market products. Coordinate with internal stakeholders and agencies to ensure successful production of the brand. Pre-Production: Develop scripts and determine the best shooting angles for footages. Contribute to storyboarding and thematic building if needed. Stay updated on new commercial trends and technical know-how for production execution. Conduct location scouting and selection, assessing from commercial and technical perspectives, and preparing a deck. In-Production: Manage video, sound, and event production. Set up camera equipment before and after photo or video shoots, including tripods, monitors, lighting gear, and cables. Provide professional insights and advice on optimizing shots for the targeted audience. Plan, prepare, and rehearse scenes. Follow camera angles and scripts accurately. Creatively frame shots to meet the specifications of directors and producers. Respond quickly to directions from the director. Post-Production: Manipulate and edit film pieces in a seamless and invisible manner to the audience. Grasp the production team's needs and specifications based on the provided brief. Review shooting script and raw material to create a shot decision list considering scenes' value and continuity. Trim footage segments and assemble the sequence of the film. Add music, dialogues, graphics, and effects. Create rough and final cuts. Ensure logical sequencing and smooth running. Consult with stakeholders throughout the production and post-production processes. Continuously discover and implement new editing technologies and industry's best practices to maximize efficiency.
Conduct regular visits to branches, ATMs, kiosks, partner stores, and temporary booths to verify the visibility, placement, and accuracy of branding assets (e.g., signage, decals, posters, TVC ads). Ensure full compliance with AYA Bank’s brand identity guidelines at all physical and customer-facing locations. Support the deployment of new campaign visuals and seasonal merchandising materials in coordination with internal teams and vendors. Execute branch audits as per the approved audit plan, covering both exterior and interior touchpoints. Assess the quality and consistency of the brand experience from a customer’s point of view. Utilize standardized audit checklists and digital tools to capture findings. Identify any branding misalignments or outdated visuals and recommend prompt corrective actions. Capture comprehensive photo documentation and submit detailed reports after each visit. Act as a brand representative in the field—gathering customer and staff feedback, observing market trends, and reporting competitor visibility. Collect insights on customer engagement, campaign visibility, and the effectiveness of touchpoint branding. Initiate feedback loops with relevant departments to optimize branding strategies and campaign impact. Prepare weekly or monthly reports summarizing brand visibility, inventory status, audit results, and improvement plans. Coordinate with Product, Retail, Digital signate a, and Logistics teams to ensure branding efforts are synchronized across all channels. Conduct regular online or face-to-face meetings and presentations with division leaders, branch managers, and relevant stakeholders. Track the implementation and completion of corrective actions at branch level. Document feedback and provide suggestions to enhance customer-facing brand standards.
To deliver good customer service to customers. To ensure customers understand AYA Bank's product and services in details. To complete KYC's information (Know Your Customer). To assist customers for their cash withdrawal and deposit according to the banking operating procedures. To help Branch Manager for the daily closing process. To function the branch administrative and necessary HR processes. To comply with banking policy, operation and procedures as instructed by Head office or Central bank of Myanmar.
Responsible to deliver / facilitate soft skills and supervisory trainings to execute L&D roadmap and training plan. Apply adult learning theories and have a strong delivery skillset to Implement and facilitate workshops and training. Apply the full benefit of the Learning Delivery Systems to deliver effective training programs Apply multimedia experience, leveraging graphics, audio, and visual design skills to create engaging and relevant learning materials including videos, e-learning modules Assist in educating employees to utilise the full benefit of digital learnings and the Learning Management System. Assist in the content development process in the context of banking operations Assist in measuring training effectiveness
AYA Bank Awards