Key Responsibilities: • Provide frontline support to students regarding academic and administrative matters • Respond to student enquiries (in person, phone, and email) • Assist with student registration, enrolment, and documentation • Support attendance monitoring and follow up on absences • Communicate with students and parents/guardians regarding attendance, academic progress, and administrative matters when required • Coordinate communication between students, parents, and academic departments • Issue official letters and student-related documents • Maintain accurate and confidential student records • Support student activities and programme events