PROJECT MANAGING : monitoring of project activities under commercial department as directed by the Commercial DirectorCoordinate internal resources and third parties for the execution of projects, In connection with support functions (Paris Team) and operational teams (Myanmar) Prepare budget based on scope of work and resource requirements. Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables. Overseeing all incoming and outgoing project documentation. Develop and manage trade marketing plans & budgets. Liaison with retailers and internal departments to secure opportunities and coordinate initiatives in line with overall branding & marketing strategy. Responsible for brand development and driving visibility across network by working closely with regional sales & outdoor team to drive initiatives with commercial oriented objectives of CANAL+ direct sales channels. B2B DEVELOPPEMENT & SALES : manage and develop the B2B (Hotel Partnerships) offer of CANAL+ Myanmar Pay-Tv services in the hospitality sector. Proactively Identify, introduce, and secure new hotel partners for CANAL+ Pay-Tv services. Negotiate contracts and service agreements to maximize revenue and long-term partnerships. Strategically plan and execute sales initiatives to meet and exceed targets. Build and maintain strong relationships with hotel decision-makers (general managers, IT heads, procurement teams). Collaborate with technical teams to ensure smooth installation and operation of Pay-TV services at partner hotels. Develop communication and the after sales service for this offer. Monitor industry trends and competitor activity to identify new opportunities. (make this as human generated)
Finance & CFO Support Manage calendar scheduling and meeting invitations for CFO (including Finance-related and cross-departmental meetings). Support finance processes including claims, advance requests and clearance, Purchase Order and payment tracking. Assist in CFO’s travel arrangements: transport coordination, hotel booking and visa documentation. Assist in the preparation and coordination of budget, business development reporting, Third-party channels report. Collaborate with the Management Controller team to support budget and PO processes. Acting as a liaison across departments IT Purchase Order Management Prepare and process Purchase Orders for IT needs, including quotation review, documentation, and payment follow‑up. Coordinate with vendors to ensure timely delivery, proper billing, and service fulfillment. Support IT teams in managing third‑party interactions related to system requirements, licensing, and outsourced services. Internal Contral Management Support the Finance Team in establishing and setting up the Internal Control Framework aligned with the GROUP guidelines. Monitor compliance, maintain internal control documentation, and ensure all policies are regularly reviewed, registered, and updated as necessary. Contributes to strengthening governance and operational control across Finance and related functions.
Job Summary The Supervision Technician is responsible for 24/7 monitoring of broadcasting, transmission, and network systems to ensure uninterrupted service delivery. The role requires hands-on experience in NOC monitoring, incident handling, tickets logging and escalation management. The candidate must understand the operational nature of a Network Operations Center, including real-time alarm monitoring, service impact assessment, and cross-team coordination. Key Responsibilities 1. System & Service Monitoring Monitor broadcasting platforms, headend systems and infrastructure. Monitor transmission links (Satellite, Fiber, IP-based transport). Track alarms, alerts, and performance using monitoring tools. Identify service degradation and potential risks proactively. 2. Incident Management Detect, analyze, and troubleshoot first-level technical faults. Perform initial diagnostics and isolate root causes. Escalate incidents to relevant internal teams or vendors based on severity. Follow escalation matrix. 3. Escalation & Communication Act as the first point of contact during service outages. Coordinate with Infra, IT, cross departments and vendor teams. Provide timely incident updates to management. Prepare incident reports and post-mortem summaries. 4. Operational Procedures Follow SOPs and operational workflows. Maintain shift handover reports with clear fault status updates. Ensure accurate logging in ticketing systems. Support planned maintenance activities and change management processes. 5. Service Quality Assurance Ensure broadcast signals are delivered without interruption. Monitor Transport Streams and verify service availability across platforms
JOB DESCRIPTION: Provides product/service information by answering questions; offering assistance. Operation floor checking for support to agents call answering. Checking and arrange manpower for call center service level by time. Monitor low productivity and low score on customer satisfaction. Briefing/coaching to agents for weekly QA score and improves quality results by recommending changes. Monitor and encourage for telemarketing to achieve daily target. Maintain and control for group attendant %. Maintains call center database by entering and verifying information; updating.
Key Responsibilities: - Design, develop, and maintain scalable backend services and APIs using .NET (C#) and Node.js. - Collaborate with front-end developers and other team members to integrate user-facing elements with server-side logic. - Build and maintain applications using Microservices Architecture, CQRS pattern, and Domain-Driven Design (DDD). - Ensure the security and data protection of applications. - Optimize applications for maximum speed and scalability. - Participate in code reviews and contribute to team knowledge sharing. - Troubleshoot and debug applications to ensure optimal performance. - Stay updated with emerging technologies and apply them to operations and activities.
Partnership & Channel Growth: Develop and implement partnership strategies for DTT/DTH/OTT platforms, focusing on subscriber acquisition, revenue growth, and market expansion. Identify potential partnership opportunities and continuously seek new partnership opportunities to drive business growth and expansion. Develop and nurture strategic relationships with payment vendors, technology vendors, and other stakeholders. This involves establishing connections, fostering collaboration, and driving mutually beneficial partnerships that contribute to the growth of long-term "revenue streams" and achievement of shared goals. Ensure the successful launch of new projects by managing the process, requirements, and timeline. Continuously analyze market trends and competitor strategies to identify new business opportunities. Communicate and relay information about offers, promotions, and other schemes with sales teams, including own network and partners. Channel Growth : Product Management & Marketing: Ensure that the OTT platform meets market demands and remains competitive, responsible for product planning, prioritization, and ongoing enhancements. Lead cross functional collaboration with the product, commercial, and communication teams for product planning, prioritization, development, launch, marketing, and ongoing enhancements, to ensure balancing customer responsiveness with strategic market impact. Work closely with other BUs & the technical team to guide the product development process. Propose and implement actionable plans regarding product interventions and segmented campaigns to drive revenue targets. Lead and activate go-to-market plans, including coordinating and communicating the rollout of new products to increase subscriber acquisition and revenue growth. Develop segmented campaigns and service bundling and work closely with cross functional teams to communicate offers and promotions effectively. Actively monitor performance metrics of the OTT platform, providing insights and recommendations for improvement and addressing problems & issues in a timely and effective manner. Preparing updates and metrics regarding the customer life cycle, product positioning & performance and create a unified report for management review regarding OTT business.
The Sales Representative responsibility is to introduce and sell CANAL+ services to customers, and answer to customer's needs and questions. MAIN DUTIES : - Welcome and introduce effectively and professionally CANAL+ products to customers - Actively sell and convince customers to purchase CANAL+ products - Answer and consult all inquiries/complains of customers - Monitor the display of the showroom, keep the showroom clean and professional - Implement the sales plans and sales promotion programs assigned by Showroom Manager - Perform all other sales activities in the showroom in team with other members to achieve sales target of the showroom - Coordinate with after-sales teams (including Technical Team, Logistics Team, ect…) to process the purchase orders of the customers