Support all ERP matters to Finance and Operation Give training especially for ERP modules to Operation Participate On going and Upcoming project related with ERP as project coordinator Prepare ERP related forms (Change Request, Data Patching and Deliverable Sign Off) to proceed any modified or enhancement at ERP system Solve ERP issues as fist level supporting raised from operation and finance Arrange User Manual or Training on new modules in order to get literacy clearly for end users Prepare Payment Process for related projects. Testing any modified features at R3 with ERP Team before launching Prepare Basic Requirement Documents if require (Audit Stock Count, Direct Supplier Application, Upcoming Price Survey Project) Monitor and Follow up open inventory txns before inventory closing Involve and Give Suggestion for New System Implementation with third parties. Coordinate with third parties if any issues raise related with their projects. Perform any other tasks as assigned by HOD.
Serve as the main point of contact for franchisees, offering support and addressing concerns to maintain strong relationships. Provide guidance on brand standards, operational procedures, and performance metrics together with operation team. Address franchisee concerns, challenges, and inquiries to maintain a positive and collaborative relationship Organize regular check-ins, calls, or meetings with franchisees to monitor progress, share best practices, and maintain strong communication Proactive approach to prospects & manages to consult with potential franchisee from upcoming inquiry. Conduct an on-site evaluation of the prospective location for New Stores. Capture comprehensive video and photographic documentation, detailing the building, its surroundings, nearby commercial entities, and demographic characteristics. Support franchisees in expanding their businesses by identifying opportunities for growth, new markets, or additional locations. Facilitate interview sessions on new staff’s recruitment for New Stores. Negotiate and arrange Site check with contractor and Franchisee for Quotation Process. Assist in onboarding new franchisees, ensuring that franchisees receive proper training on operational procedures, compliance with franchise guidelines Identify areas of improvement or potential issues and work with franchisees to implement corrective actions. Making bridge to be smooth operation between company and Franchisee. Identify and engage prospects at various stages of readiness—potential, likely, and prepared to sign—by leveraging multiple social media platforms
Perform daily reconciliation of accounts. Day-to-day Digital Emoney Operation and Settlement to vendors. Update and maintain the Master File of Vendors completely and accurately. Monitoring daily prefunding accounts. Liaise with the related stakeholders to streamline update in operations. Ensure the organization’s SOPs are applied. Engage with internal as well as external stakeholders to resolve errors, disputes, process automation etc. Other ad-hoc duties as assigned by Superiors.
The Infrastructure Engineer independently manages enterprise network infrastructure and data center facilities across business units, ensuring reliable, secure and efficient operations. The role is responsible for troubleshooting, performance optimization, project implementation, security compliance and asset management, while coordinating with vendors and internal stakeholders to meet business requirements and established service targets. Operate and maintain SD-WAN environments, including branch connectivity, WAN policies, routing, link failover and application-aware traffic policies. Maintain network availability through redundancy, failover, capacity monitoring, configuration management and preventive maintenance. Configure, operate and optimize enterprise Wi-Fi environments, including SSIDs, VLAN mapping, authentication, RF parameters, wireless controllers and access points. Resolve coverage, interference, roaming, capacity and client connectivity issues. Monitor and operate data center facilities, including UPS systems, power distribution, cooling and environmental conditions. Coordinate preventive maintenance and resolve facility-related issues with relevant vendors. Plan and implement rack layouts, structured cabling, network connectivity, power requirements and equipment placement. Perform security compliance reviews, patch coordination, access reviews and vulnerability remediation in accordance with IT Governance guidance and information security requirements. Manage daily network and data center operations, resolve incidents and service requests, and perform preventive activities. Monitor infrastructure health, manage alerts and dashboards, and analyze utilization and performance trends. Investigate network and data center incidents using logs, monitoring data, packet analysis and configuration checks. Identify root causes, implement corrective actions and document findings to reduce recurring incidents. Maintain technical documentation, SOPs, diagrams and knowledge articles, and provide technical guidance to team members. Maintain accurate infrastructure asset records, including assignment, ownership, warranty and lifecycle information.
Design, develop, and maintain scalable data pipelines to ingest, process, and transform large volumes of structured and unstructured data. Implement and optimize ETL (Extract, Transform, Load) processes to integrate data from multiple sources into the data ecosystem. Analyze, clean, and organize raw data to ensure accuracy, consistency, and usability. Design and maintain data models, schemas, and database structures to support analytical and operational use cases. Implement data validation processes and quality checks to ensure data integrity. Monitor system performance, identify bottlenecks, and implement optimizations to improve efficiency and reliability. Develop and maintain documentation, including technical designs, workflows, and best practices, to facilitate knowledge sharing and system understanding. Perform complex data analysis and generate insights to support business decision-making. Design and deliver dashboards, reports, and data visualizations for internal and external stakeholders using business intelligence and reporting tools (e.g., Power BI, Tableau, Jasper Reports, etc.). Collaborate with cross-functional teams to resolve data-related technical issues and implement effective solutions. Support ad-hoc data requests and perform additional tasks as assigned by the Head of Data Analytics.
Plan, organize, and supervise daily sales force activities ( Responsible to sales Existing Customers to growth new product & to look for new customers/ channel) Monitor sales performance against targets and KPIs ( by aligning with team) Coaching , Corporation & Supervising with team members ( related with HRC) . Provide Knowledge Sharing Training to the whole sales team ( 2 times per quarter) Conduct regular field visits and joint sales calls (Purpose to visit: New Customer Potential, Existing Customer Potential, Cash Collection, Market Insight Visit) Develop strong relationships with Existing & New customers. Resolve customer complaints and commercial issues Negotiate pricing, promotions, and trade terms within company policy Identify new potential products based on market trends and customer demand. Conduct market research on competitors, pricing, and consumer behavior Work closely with Procurement, Sourcing, Business Development and Management on product selection & Potential Support new product launch planning , execution, participating for Marketing Activites Preparation Update Quotation as per necessary & Quote for Key Customers. Develop sales strategies to grow market share and coverage Analyze sales data to identify growth opportunities and risks. Report concern with HRC & New Sales Achievement ( weekly, mid month sales , End of Month) Update & Review for New Potential Products' survey & Analysis Reporting Provide management with market insights and competitor analysis Report on new products' feedback and suggestion Coordinate with warehouse, logistics, finance, and marketing teams (Participating at Events as per necessary) Ensure credit control and timely collections Ensure compliance with company policies, follow daily SOP and food safety regulations Maintain accurate sales documentation, records & data
Develop and implement sales strategies aligned with company objectives to drive volume, market share, and profitability across all FMCG product lines. Lead, manage, and mentor the sales team to ensure targets are achieved and team capabilities are continuously improved. Identify and develop new business opportunities, distribution channels, and retail partnerships. Build strong relationships with key customers, distributors, wholesalers, and retailers. Analyze market trends, competitor activity, and customer behavior to refine strategies and maintain a competitive edge. Prepare detailed sales forecasts, budgets, and performance reports for senior management. Collaborate with marketing, supply chain, and finance teams to ensure smooth execution of sales plans and promotional campaigns. Monitor pricing, promotions, trade terms, and stock levels to ensure efficiency and profitability. Ensure compliance with company policies and local regulations.
Assist in identifying, developing, and nurturing strategic partnerships with key stakeholders, including financial institutions, technology providers, and regulatory bodies. Support the management of existing partnerships, ensuring they are productive and aligned with the company’s goals. Conduct market research and analysis to identify new partnership opportunities and emerging trends within the FinTech and digital wallet industries. Provide actionable insights and recommendations to senior management based on market data and competitive landscape. Coordinate with various departments to ensure alignment of partnership activities with overall business objectives. Assist in the negotiation and drafting of partnership agreements, ensuring favorable terms and compliance with all relevant regulations. Support the execution of partnership agreements and track the progress of ongoing initiatives. Provide exceptional support to partners, addressing inquiries and resolving issues in a timely and professional manner. Work with the marketing team to design and implement joint marketing campaigns and promotional activities that drive partner engagement and business growth. Represent the company at industry events, conferences, and networking opportunities to build relationships and enhance the company's reputation. Execute tasks and projects as assigned by management.
Develop suitable MIS for various management meetings periodically; especially, Daily MIS report, insurance report, fortnightly report, BOD report, Regulator report and other management report Analyze and interpret FFMCL’s data and present to management for decision making Prepare the application proposal to the regulator and liaise Liaise with Information Technology Department for setting up appropriate new product and new branch through parameters and accurate reporting Coordinate with Information Technology Department for MIS data accuracy and on time reporting Ensure compliance with all statutory & regulatory requirements by FRD Ensure overall accuracy of data and information which extracted from system database; Ensure timely preparation & submission of FRD Reports; Prepare month-end LO KPI data extract by coordination with HR Tracking monthly disbursement, loan portfolio, active borrower plan Vs Actual Strong coordination across different departments from FFMCL Any other issues/assignments related to given by the authority.