Develop, review, and maintain all internal Policies, Procedures (P&Ps), Standard Operating Procedures (SOPs), and specific Instructions to ensure alignment with regulatory requirements and best practices. Ensure timely and accurate reporting to the Central Bank of Myanmar (CBM), the Financial Investigation Unit (MFIU), and other relevant regulatory bodies. Manage communication by answering all AML-related questionnaires from correspondent banks and other external partners. Coordinate and prepare responses for CBM's AML on-site and off-site questionnaires and examination requests. Handle and investigate all suspicious alerts generated by the organization's AML monitoring software, escalating as required. Oversee the end-to-end process for Suspicious Transaction Reports (STRs), ensuring proper documentation and timely submission to the MFIU. Design and deliver comprehensive AML and Compliance Awareness Training to all levels of staff, ensuring a strong culture of compliance throughout the organization. Provide regular, detailed compliance reports to Senior Management and the Board of Directors (BOD) on the status of compliance programs, regulatory changes, and key risk indicators. Execute other compliance and administrative tasks as assigned by the Head of Department (HOD).
(1) Develop and implement OD strategies to support organizational transformation, growth, and long-term objectives. (2) Partner with senior executives and HR leaders to assess organizational needs and design frameworks, SOPs that enhance effectiveness and agility. (3) Lead the development of organizational assessments, culture surveys, and needs analyses to identify improvement areas. (4) Design and manage leadership development programs to build a strong leadership pipeline and support succession planning. (5) Oversee the creation of competency models, career development pathways, and performance improvement initiatives for employees. (6) Facilitate executive coaching, mentorship programs, and skill-building workshops to elevate leadership capabilities across the organization. (7) Lead and execute change management initiatives, ensuring that all transitions (e.g., restricting, process changes) are handled smoothly. (8) Develop change management frameworks, communication, and training to support employees during organizational transitions. (9) Collaborate with cross-functional teams to implement new processes, monitor adoption, and adjust strategies based on feedback. (10) Design and implement strategies to improve employee engagement and promote a positive, inclusive workplace culture. (11) Lead the administration and analysis of employee engagement surveys, focus groups, and feedback mechanisms. (12) Develop and execute action plans based on survey results to enhance employee experience, satisfaction, and retention. (13) Work closely with PMD team to integrate diversity and inclusion principle into OD strategies and talent development. (14) Create programs and training that foster a diverse, equitable, and inclusive work environment. (15) Monitor DEI metrics and adjust initiatives as needed to ensure progress toward DEI goals. (16) Oversee the development and implementation of effective performance management systems that align with organizational goals. (17) Lead initiatives to improve performance metrics, employee productivity, and team effectiveness. (18) Collaborate with HR to refine performance appraisal processes, feedback mechanisms, and goal-setting practices. (19) Utilize data analytics and metrics to evaluate the effectiveness of OD programs and identify trends, insights, and areas for improvement. (20) Present regular reports to executive leadership on OD outcomes, engagement trends, and progress toward organizational objectives. (21) Lead and develop a team of OD professionals, providing guidance, coaching, and mentorship. (22) Promote a collaborative and innovative team environment that encourages professional growth and continuous improvement.
Support GM in all aspect of people management. Attract and recruit the best talents by improving Employer brand Maintain a smooth onboarding process Prepare and submit Annual HR Plan in line with Annual Business plan to Senior Management and upon approval, implement the HR Plan Responsible for planning and implementing annual Training programme to improve knowledge and skills of staff members Responsible for implementation of Performance Management System to improve productivity Propose and implement talent development plan and create talent pipeline for succession planning 2. Support GM in HR Administration Develop, get approved, implement, and evaluate all human resource policies, procedures, and structures Ensure all employee records are maintained and updated Plan and Track HR department budgets. monitor and report accordingly Ensure the effective and efficient Attendance and Payroll management Ensure the workplace safety and security in coordination with Admin Department Resolve conflicts through positive and professional mediation Handle workplace investigations, disciplinary and termination procedures in coordination with other functional departments Handle Grievances (if any) in close coordination with WCC
• Lead CI/CD automation and manage on-premise/hybrid infrastructure for reliable deployments. • Ensure system availability, performance, and security through monitoring and optimization. • Manage Kubernetes (RKE2), Docker, Jenkins, Terraform, Harbor, and database clusters (HA). • Oversee networking, storage systems, container security, and WSO2 API Gateway integration. • Translate business needs into product requirements and manage strategic roadmaps. • Lead Agile delivery, sprint planning, backlog management, and cross-team collaboration. • Set and enforce coding standards, software quality, and security best practices. • Coordinate UAT, releases, and ensure fintech regulatory and security compliance. • Drive integration with banking systems and continuously improve digital products based on KPIs and feedback.
Oversee and manage the daily operations of the branch to ensure efficiency, profitability, and alignment with the bank’s corporate goals and strategic objectives. Lead, mentor, and train branch staff while conducting regular performance evaluations to enhance productivity and maintain a professional and positive working environment. Prepare, review, and analyze monthly and quarterly branch performance reports, including Profit and Loss statements, and submit them to the Head Office departments. Ensure all branch operations and activities strictly comply with CBM regulations, AML/CFT policies, and the bank’s internal policies and procedures to minimize operational and compliance risks. Promote and support the adoption of digital banking services by encouraging customers to utilize mobile banking, card products, and other automated banking platforms to improve service efficiency and customer experience.
Manager (IT Core & Digital Banking) is responsible for overseeing and managing core banking systems and digital banking initiatives to ensure seamless operations, innovation, and alignment with organizational objectives. Communicate effectively with internal and external stakeholders to understand project requirements, define goals, and ensure alignment with business strategies. Lead and contribute to the planning, design, and development of IT core banking and digital banking projects. Coordinate with cross-functional teams including IT, Operations, Finance, and external vendors to ensure effective collaboration, communication, and accountability. Monitor and manage project progress, ensuring timely delivery and adherence to quality standards and organizational expectations. Prepare and manage administrative documentation such as project proposals, cost estimates, invoices, schedules, and meeting minutes. Apply appropriate IT project management methodologies, tools, and techniques (e.g., Agile, Waterfall) to deliver efficient and effective project outcomes. Ensure all assigned tasks and projects are completed within the defined scope, timeline, and budget. Support continuous improvement of core banking systems and digital platforms to enhance customer experience and operational efficiency. Identify risks and implement mitigation strategies to ensure project success and system reliability.