Supervisory Responsibilities Organizes and oversees the schedules, territories, and performance of the bank insurance specialist. Conducts performance evaluations that are timely and constructive. Negotiating with Insurance companies and branches/ department Duties/Responsibilities Provides leadership to the assigned region, overseeing insurance sales and service activities and branches. Collaborates with branch managers to develop sales goals for each branch/ location, monitors progress toward those goals, and develops strategies to achieve the target. Identifies opportunities for improvement in the branch region; designs and implements training, strategies, policies, goals, and other resources to maximize productivity and morale. Schedules and directs regular sales meetings and events to share information, set and revise goals, and to increase morale. Collaborates with executive leadership and bank partners to develop territories, sales quotas, and strategies. Maintaining relationships with insurance companies, agents, brokers, reinsurers, and other entities within the industry. Negotiating with Insurance companies to obtain the best rates possible for clients. Performs other duties as assigned.
Troubleshoot and resolve user-reported issues related to the T24 core banking system Perform functions of supporting daily operations and projects on the core banking system Assist in testing and validating system changes, updates, and patches Provide guidance and training to end-users on core banking functionalities and best practices Support deployment processes, including staging, testing, and validating new releases or patches Coordinate with cross teams to resolve application-related incidents and escalate critical issues Troubleshoot system issues and support branch users Provide staff training, documentation, and IT policy guidance Ensure compliance with security policies and regulatory requirements