Drive commercial success, operational excellence, and customer satisfaction while ensuring efficient day-to-day operations of the supermarket branch. Responsibilities Daily Operations - Open/close procedures, cash management, staff scheduling. Commercial Execution- Plan local promotions, manage supplier relationships, and optimize product ranging. Staff Management - Conduct meetings, training, and performance coaching. Crisis Handling - Address operational disruptions (e.g., supply shortages, equipment failures). Reporting - Analyze KPIs, prepare sales/revenue reports, and present to senior leadership. Daily Impact Drive Results - Execute promotions, analyze sales dashboards, and adjust tactics daily. Build Culture - Conduct team huddles, recognize excellence, and address performance gaps. Ensure Compliance - Audit store conditions (freshness, cleanliness, safety) per company/regulatory standards. Solve Problems - Tackle supply chain disruptions, staffing shortages, or customer escalations. Key Results Focus Strategic Leadership - Set branch goals aligned with corporate strategy. Lead change initiatives (e.g., new tech, process optimization). Commercial Acumen - Analyze sales data, market trends, and competitor activity to drive growth. Plan promotions, pricing, and merchandising to boost revenue. Operational Excellence - Oversee inventory, supply chain, and shrinkage control. Ensure store cleanliness, shelf compliance, and efficient checkout operations. Customer Obsession - Foster a customer-first culture; resolve escalations promptly. Implement loyalty programs and service standards. Financial Management - Manage P&L, budgets, and cost-saving initiatives. Forecast demand and control payroll. Team Development - Recruit, train, and mentor high-performing teams. Conduct performance reviews and succession planning. Compliance & Risk Management - Mitigate risks (Theft, Fraud, Safety Hazards).