User Support: Provide 1st and 2nd level technical support for ERP system users via phone, email, and in-person. Issue Resolution: Diagnose, troubleshoot, and resolve software issues, escalating complex bugs to senior developers or external vendors when necessary. Training & Development: Conduct "train-the-trainer" sessions and end-user workshops to improve system literacy across the organization. Documentation: Create, maintain, and update comprehensive support documentation, user manuals, and FAQ guides. System Maintenance: Assist with system implementations, version updates, and user acceptance testing (UAT). Continuous Improvement: Identify common user pain points and suggest system improvements to enhance workflow efficiency.
Designing and developing a user interface using Angular Material Developing application codes and unit tests in Angular, Conducting performance tests Ensuring high performance of applications and providing support Perform technical research and development with advanced technologies
Update accounting records via excel or accounting software in use. Maintain all original entry documents (vouchers, etc.). Liaising with other departments . Support the DH and team and Managing & Preparing the required reports as needed Issuing payment and receipt vouchers, preparing cheques and remitting funds by telegraphic transfer. Producing on time monthly and yearly financial reports – Trial Balances, Income Statements, Balance Sheets and cash flow Statement for branches. Must able to work at dynamic work place with multitask.
Contact branch offices via telephone, email and viber Managing & Delivering necessary business supplies to branch offices via bus station when needed. Filing and scanning relevant documents. Check and Manage Daily Email and various letters , provide administrative support to management and other departments related to Ensure smooth day to day office operations Contact regular customers via telephone, email ,viber and make Processing sales orders. Generating invoices and Receipts Customer records and updating databases. To ensure that customers are always satisfied by learning about the company's products, being knowledgeable, and answering their questions. Build long-term relationships with new and existing customers.
A Great Opportunity for ... We are looking for a creative and motivated Graphic Designer who is ready to bring ideas to life. Create designs for product , logos, advertisement , social media, billboard … Maintain organized files and documentation of design projects for future reference.