Strategic Sales & Business Development Develop and execute sales plans to achieve and exceed monthly, quarterly, and annual sales targets. Identify and pursue new business opportunities through market research, networking, and strategic outreach. Build and maintain long-term relationships with key clients and strategic partners. Lead negotiations for high-value contracts and pricing agreements under management guidance. Team Leadership & Mentorship Provide guidance, training, and support to Sales Executives and Sales Support staff. Assist in workload planning, task delegation, and performance monitoring within the sales team. Foster a collaborative and high-performance sales culture. Act as a point of escalation for complex customer and operational issues. Operational Coordination & Process Management Oversee the end-to-end sales process from initial inquiry to deal closure and handover to operations. Ensure seamless coordination with internal departments including Customer Service, Transport, Warehouse, and Procurement. Review and prepare price comparison, quotations, proposals, and presentations. Ensure adherence to Sales Department SOPs and contribute to their continuous improvement. Reporting & Analysis Prepare and present detailed sales performance reports, weekly and monthly sales progress reports to management. Maintain accurate and updated customer databases, activity logs, and sales performance records in HubSpot or shared company systems. Analyze sales data, market trends, and competitor activities to inform strategic decisions. Teamwork & Continuous Improvement Participate in sales meetings, training sessions, and performance reviews to continuously enhance skills and service knowledge. Support other sales team members when required to ensure smooth departmental workflow. Adhere to all company policies, procedures, and the Sales Department SOP to maintain operational consistency and accountability