Operations Oversight: Manage and resolve operational challenges, ensuring smooth warehouse processes and inter-department coordination. Inventory & Space Management: Maintain accurate inventory records, optimize storage space, and ensure efficient use of Material Handling Equipment (MHE). Staff Supervision & Development: Monitor employee performance, provide guidance, conduct training, and foster a positive and productive work environment. Order Accuracy & Dispatch: Ensure correct picking, packing, and dispatch of goods while maintaining updated inventory control systems. Stakeholder Collaboration: Coordinate with internal teams, clients, suppliers, and transport partners to meet operational objectives. Reporting & Performance Tracking: Prepare regular reports (daily, weekly, monthly) and monitor KPIs to drive continuous improvement. HSSE Compliance: Ensure adherence to Health, Safety, Security, and Environmental standards across all warehouse activities. Equipment Maintenance: Oversee preventive maintenance and servicing of all warehouse machinery and equipment. Team Motivation & Target Achievement: Inspire staff to meet targets, encourage teamwork, and foster a results-driven culture.
Marketing Support Assist in planning and executing marketing campaigns, both digital and traditional. Maintain and update company website and social media accounts with relevant content. Coordinate with external vendors for marketing materials, designs, and event organization. Prepare marketing reports and presentations for internal and external stakeholders. Help manage CRM tools and customer outreach efforts. Operations Support Coordinate day-to-day logistics operations, including order tracking, documentation, and customer service. Support the Operations Manager with scheduling, shipment coordination, and warehouse activities. Prepare reports on inventory, shipment timelines, and operational efficiency. Communicate with clients, partners, and internal teams to ensure service excellence. Assist in handling quotations, invoicing, and basic procurement tasks.
Handle cash, credit card, and other payment transactions Scan goods and ensure accurate pricing Issue receipts, refunds, or change to customers Maintain clean and tidy checkout areas Count cash in drawers at the beginning and end of shifts Reconcile cash register and generate daily reports Follow company policies and procedures for cash handling Greet customers and respond politely to inquiries Report any discrepancies, shortages, or security issues to the supervisor Assist with stock-taking and inventory when required
Record day-to-day financial transactions in the accounting system Prepare monthly, quarterly, and annual financial reports Handle accounts payable and receivable processes Reconcile bank statements and other financial records Maintain and reconcile general ledger accounts Monitor and control budgets and expenditures Assist with internal and external audits Maintain accurate and organized documentation of financial records Support financial planning and forecasting
Assist in preparing and managing logistics-related documents (invoices, receipts, shipping records, etc.) Maintain and organize filing systems (physical and digital) Coordinate internal meetings, prepare meeting minutes, and follow up on action items Support the management team with scheduling and calendar organization Liaise with vendors, clients, and service providers for operational support Monitor office supplies and place orders when necessary Provide general administrative support to the logistics and finance teams