နေ့စဉ်အရောင်းတာဝန်များကို အချိန်မှီ ပြီးမြောက်အောင်ဆောင်ရွက်နိုင်ရမည်။ Customer များ၏ အော်ဒါများကို အချိန်မှီ တင်ရမည်။ သတ်မှတ်ထားသော sales target များကို ထိမှီအောင် ရောင်းချရမည်။ ချမှတ်ထားသော လမ်းကြောင်းများကို တိကျမှန်ကန်စွာ သွားနိုင်ရမည်။ ဝယ်သူ၏ တိုင်ကြားချက်များကို စိတ်ရှည်စွာဖြေရှင်းနိုင်ရမည်။ သက်ဆိုင်ရာ Sales Supervisor များကို အချိန်မှီ report တင်ရမည်။
Achievement of sales targets and business objectives. Effective implementation of Territory Management Activities (TMA). Strong pre-call planning and post-call analysis skills. Efficient time management and route planning to maximize customer coverage. Ability to identify key focus areas and prioritize opportunities based on market demand and supply situations. Effective complaint handling and timely follow-up with customers. Accurate and timely updating of customer and market information. Good product knowledge, including product features, benefits, indications, and competitive advantages. Strong understanding of the pharmaceutical market, customer needs, and competitor activities.
As a Quality Assurance (QA) Coordinator (7S), Ensure the checking of the operation conformity to below quality requirements: 1- Good Storage Practice (GSP), Good Distribution Practice (GDP) guideline. 2- 7s (Sorting, Straightening, Shining, Standardize, Sustaining, Safety and Security) guideline. 3- other requirements committed by local or regional management (eg., Regional Best Practices,Guidelines, Protocols and SOPs) Support insuperior managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources. Support the design and development of quality assurance procedures, processes and standards to ensure alignment to global DKSH quality policy and local regulatory guidelines. Prepare and assist in designing quality assurance systems, including the development of quality checklists, supporting tools and techniques. Analyze data to identify areas for improvement in practices and processes. Investigate and record customer complaints regarding product performance, specifications and reliability. Maintain all controlled document files and quality records in a timely and accurate manner. Assist in providing training to employees on quality awareness and management. Provide technical assistance to production on quality and process improvements as well as trouble shooting when necessary.
ရန်ကင်း၊ Yangonတွင်ရှိသော Full Time Customer Care Representative (FMCG) (သို့မဟုတ် အချက်အလက်ရေးသွင်းသူ) ရာထူး 1 နေရာစာအတွက် အထူးအခွင့်အရေး၊ လုပ်သက် - ၁ နှစ် နှင့် Monthly လစာကောင်းကောင်းပေးမည်။ Customer complaints များကို အမြန်ဆုံးနှင့်မှန်ကန်သောနည်းလမ်းများဖြင့်ဖြေရှင်းပေးရမည်။ နေ့စဉ်လုပ်ငန်းတာဝန်များကို ချမှတ်ထားသော (SOPs) များအတိုင်းလိုက်နာဆောင်ရွက်ရမည်။ သက်ဆိုင်ရာဌာနများနှင့်အတူတကွပူးတွဲဆောင်ရွက်နိုင်သူဖြစ်ရမည်။ DKSH sales Representative နှင့် customer များစီမှရရှိသော အော်ဒါများကိုစစ်ဆေးပြီးချမှတ်ထားသော(SOPs)များအတိုင်းလိုက်နာဆောင်ရွက်ပြီး မှန်ကန်တိကျသော Invoice များကိုသတ်မှတ်အချိန်အတွင်းထုတ်ပေးနိုင်ရမည်။ Pending order and reject order များအားနေ့စဉ်စစ်ဆေးပေးရမည်။
Support superior in managing day-to-day operating expenditure against operating budgets to ensure efficient usage of resources. The key areas are to coordinate with internal and external parties to provide clerical support on: Inbound supply chain – from purchase ingredient/materials to payment. Related parties are client, custom clearance, sales, Account Payable and related Outbound supply chain – from order to collection. Related parties are Customer, sales, supply chain warehouse and logistic, Account Receivable Regulatory support – Contact with client, customer, sales, regulatory affair and related Inventory Management; to compose and provide an inventory status report to sales and management; and closely follow up with sales team to ensure well inventory management Update content/changes to organization’s administration and support services policies and procedures on a periodical basis Support activities related to administration and support services delivered to business operations in accordance to agreed service level standards Assist superior in implementing continuous improvement activities on administration and support services delivered to operations Collate, document and prepare reports on budget, cost control administration and support services delivered Support superior in executing tracking tools and generating periodical reporting on effectiveness of administration and support services offered Provide administration support on department initiatives and programs Record findings and prepare maintenance reports (e.g. office supplies, office equipment inventory details, tender documentation, etc.) Escalate complaints and requests raised by employees/departments to superior
Sales achievement TMA implementation Pre call planning & Post call analysis and time management & routing Key focus & priority as per supply/demand opportunity Complaint handling and Information update Product and market knowledge