Organize and conduct to renew the WH YCDC license, vehicle license, vehicle advertising license every year Support activities related to administration and support services delivered to business operations in accordance to agreed service level standards Manage visiting card arrangement Assist superior in implementing continuous improvement activities on administration and support services delivered to operations Manage vehicle renting & air ticket arrangement for Central Service BU Prepare third party claims Check daily report for HSE
Process warranty claims and ensure warranty processes are followed and claims are entered accurately into required systems. Determine eligibility for warranty coverage and claims, using the warranty administration manual Identify items associated with repair that can be covered and communicate to stakeholders Collect information such as COGS, Labor, Travel, SRT, Reports, Parts, other claimable. Submit the claims on the respective warranty system. Warranty invoicing process with the respective teams. Respond to requests in a timely manner, performing due diligence checks prior to updates Distribute the warranty campaign, ATC, TRP, alerts to service teams. New product registration, extended warranty purchasing process support for team. Frequently check with Cummins regional warranty team for warranty communication, clarification the issues, Policy settlement etc… Monthly warranty report preparations and submission for KPI review. Collaborate with services, sales and admin teams for information collection and warranty contracts. Customer communication regarding warranty matters.
Achieve sales targets, Build up relationship , Negotiation , Communication. Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories Report on the activities and products of the competitors via inputs to the competition reports Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases Maintain a customer complaints/issues log and follow up on customer issues Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers
Monitor, reporting and analyzing Sales, Distribution and Channel performance. Tracking daily, weekly and monthly business performance by channel, by category. Sales Target Planning and setting by team and consult with Client Manager. Lead monthly Replenishment planning and align with Client Manager. Inventory review and take own responsibility for other depot stock transfer. Prepare claim and tracking A&P budget for each channel's activities and Budget Planning. Analyze and develop Trade marketing activities and consult with Client Manager and review the promotion effectiveness. Mandatory Field Visit and conduct competiors analysis. DKSH internal system tools application (Exceedra, GAPIM, VMM, Successfactor, Ecoplus, DMS, Power BI, NOVA, EEC etc.,). Act as the first point of reference for all product related inquires. Work together and build productive relationship with clients, others department and customers.
Assist superior in implementing continuous improvement activities for HR administration processes and services within the Business Unit. Provide administrative support on department's initiatives and programs. Onboard the new employee, prepare and manage the required documents like employment contract, staff card, onboarding kits. Organize and manage organizational data, documents, and files to ensure easy retrieval and accessibility. Personal filing and maintain proper documentation. Support activities and provide administrative support on change management initiatives across the organization. Conduct the onboarding and offboarding process. Verify the leave submission through DKSH leave management system. Check the overtime submission to align with the policy. Support in project implementation / adhoc project activities
To create Visual concepts, using computer software or by hand. To communicate ideas that inspire, inform, and captivate consumers. To develop the overall layout and production design for various applications such as advertisements, brochures, packaging AW and corporate needs. Study design brief and determine requirements. Schedule projects and timeline by aligning with Projects owners. Conceptualize visuals based on requirements. Prepare rough drafts and present ideas. Develop illustrations, logos and other designs using software. Use the appropriate colors and layouts for each graphic. Work with internal team and outsource agency to produce final design within timeline. Complete projects by coordinating with printers, outside agencies, etc,
Support functional manager in managing operating budgets and costs for the resourcing function according to annual allocation to ensure efficient usage of resources. Manage the full cycle of recruitment activities in the country for the assigned Business Unit through active sourcing and competency-based selection techniques to identify the best-fitting candidates aligned to job requirements and the DKSH behavior model. Coordinate with internal stakeholders to identify the specific requirements of candidates prior to performing the research. Work closely with HRBP to plan and implement workforce planning strategies for specific jobs, maintaining documentation on requirements and job responsibilities. Identify and connect with the best-matched applicants for a particular job profile by scanning and reviewing multiple resumes obtained from various channels. Analyze the knowledge, skills and experience of candidates as per job search requirements. Conduct pre-screening interviews, manage high-level interviews and prepare final pay compensation packages in collaboration with HRBP and People Services Team Develop a pool of qualified external candidates by building networks to monitor, track and periodically locate identified qualified candidates for specialized/critical roles. Participate in professional resourcing meetings, create contacts within the industry and support in participating job/career fairs to increase awareness of the organization
Manage resourcing budget utilization against costs in hiring activities (e.g. negotiating pay/salary rates, external recruiter fees, job advertisement fees, etc.) Lead and manage the full cycle of recruitment activities in the country through active sourcing and competency-based selection techniques to identify the best-fitting candidates aligned to job requirements and the DKSH behavior model. Develop a pool of qualified external candidates by building networks to monitor, track and periodically locate identified qualified candidates for specialized/critical jobs Manage implementation of tactical resourcing policies, procedures, and processes to govern the organization's hiring activities. Manage usage of resourcing and talent acquisition tools/templates. Ensure compliance and customize tools/templates to meet internal requirements. Manage and implement the selection matrix for choosing the optimum resourcing channels and sources (e.g. newspaper advertisements, social media, websites, magazines, external search agencies/consultants, etc.) Review periodical reporting of resourcing and talent acquisition activities (e.g. reports, dashboards, analytics, etc.). Recommend tactical action plans, where applicable Manage the implementation of ad hoc projects and initiatives related to resourcing and talent acquisition to ensure continuous improvements of HR solutions. Act as the country-level point of contact for internal and external stakeholders on all resourcing and talent acquisition issues/requests Lead in developing and executing employer branding strategy to attract best-fit talents for DKSH Myanmar Creation of suitable campaigns in collaboration with BU/Functions to support recruiting. Lead the recruitment events such as walk-in interviews and career fairs etc.
Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources Ensure the checking of the operation conformity to below quality requirements: Good Storage Practice (GSP), Good Distribution Practice (GDP) guideline, Good Manufacturing Practice (GMP) 7s (Sorting, Straightening, Shining, Standardize, Sustaining, Safety and Security) guideline other requirements committed by local or regional management (eg., Regional Best Practices, Guidelines, Protocols and SOPs) Prepare and assist in designing quality assurance systems, including the development of quality checklists, supporting tools and techniques for Product Inbound, Outbound and Return checks Maintain all controlled document files and quality records in a timely and accurate manner Assist in providing training to employees on quality awareness and management Provide technical assistance to production/operations on quality and process improvements, and troubleshooting when necessary