Supervise and support branch-level finance operations and ensure adherence to all finance policies and SOPs. Provide coaching, guidance, and on-the-job training to Finance Officers, Finance Assistants, and Tellers. Monitor daily financial transactions to ensure accuracy, completeness, and timely recording in the Core Banking System (CBS). Act as focal point for branch CBS/system issues and coordinate resolutions with IT/MIS, PMO, and Digital teams. Support the rollout and adoption of digital repayment channels and digital agent processes. Conduct regular branch visits to review operational practices, identify gaps, and provide corrective support. Strengthen internal controls, especially cash handling, safe box handling, savings processes, and financial documentation. Review branch compliance with financial procedures and provide initial responses to internal audit findings. Standardize financial forms, templates, and workflows used within branch finance operations. Assist in monitoring branch liquidity management, cash limits, and safe box procedures to ensure operational readiness. Coordinate closely with Operations, Internal Audit, and other departments to resolve field finance issues. Consolidate feedback from branches and report operational challenges, system issues, and capacity-building needs to the Senior Manager. Support planning and implementation of new financial tools, digitization efforts, and system upgrades across branches. Carrying out any other duties as required in assigned areas.
Actively participate in digital project implementation and roll out phase Check daily transactions/reports for MIS reporting Develop the SQL Script for ah-hoc reports and analysis reports requested personals Performance monitoring, security, troubleshooting, as well as data recovery Test and upgrade new versions of the database and MIS related systems Responsible for creating SQL Server agent schedules for auto restore and auto backup Involve in Data Analysis process and write Database Stored Procedures, Functions and Views Provide training for the users for new digital projects initiative Testing for digital payment integration of CBS and mobile wallets Experience in AWS cloud service and Remote Desktop Program Solve the tickets of system Issues, user Issue, and complaints for MIS related system Able to travel if required S KILLS AND BEHAVIOURS Accountability: Holds self-accountable for making decisions, managing resources efficiently, achieving results together with DAWN and role modelling DAWN values Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved Ambition: Sets ambitious and challenging goals for self and team, takes responsibility for own personal development and encourages team to do the same Widely shares personal vision for DAWN, engages and motivates others Collaboration: Builds and maintains effective relationships, with own team, colleagues and clients Values diversity, sees it as a source of competitive strength Approachable, good listener, easy to talk to Creativity: Develops and encourages new and innovative solutions Willing to take disciplined risks In t e grity: Honest, encourages openness and transparency Always acts in the best interests of DAWN
MAIN RESPONSIBILITIES Procurement Supporting procurement process and ensure that all the procurement is according to the procurement policy. Dealing and negotiating with the suppliers for procurement and also other transactions. Prepare commercial evaluation/ bids comparison recommendation and negotiate for best delivery and pricing for the project/ company. Follow up on all activities to ensure things are well coordinated. Handle and update Vendor database, Registration List and Approved Vendor List (AVL) for easy reference and as per requirements. Co-ordinate with Branch Staffs and arrange the procurement process for Branch Fixed Assets. Office Maintenance & Branch Support On Site Inspection of Admin Support and field visit Frequent travel to Branch office locations. Supporting maintenance process for office equipment (generators, counting machine, etc.) Supporting office maintenance process and office equipment maintenance at HO and other branches if necessary. Fleet Management Supporting for vehicle leasing for head office and branches which include negotiation with the owners, contract preparation, and payment process. Monitoring Lease expiration dates and imitate renewal or termination discussions in advance. Ensuring lease contracts are registered and filed, and provide if necessary. Others Organizing and processing the administrative matters of the company Supervising and monitoring the administrative matters of the company Perform other duties assigned by the line manager.
The main functions of the Risk and Compliance Analyst will be: Asist in developing and implementing an effective risk and compliance program Coordinate the collection of risk information from source systems, respective departments and reporting Assist in maintaining and updating risk register and risk heat map Assist in preparing and submission of risk and compliance reports Assist in delinquency management and follow up the recovery plan Prepare early warning risk reports Fraud Identification, Monitoring and Investigation Fraud/ Suspicious list maintenance and monitoring their activities Dispute Resolution Visit Branch to monitor the effective implementation of risk control self-assessment activity in branch level Conduct risk assessments on CBS/DFA Participate in required projects
Key Responsibilities R eporting and Recording Maintain all original entry documents (vouchers, etc.). Maintaining and updating all accounting– Journals and Ledgers. Producing on time monthly and yearly financial reports – Trial Balances, Income Statements, Balance Sheets and cash flow Statement for branches. Producing the related reports for FRD and government authorities. Comparing and Analyzing the budget and actual income and expenditure. Reviewing and analyzing the financial position of branches. Verifying the reconciliation balances between Accounting software and Kredits Software. Managing and Monitoring Managing and supporting the branch finance staffs for financial matters. Training finance assistants and staffs for technical matters of finance. Monitoring and supporting the branches to ensure the following of financial policies and procedures. Monitoring expenditures of branch offices to make sure that accounting policies and financial management principles are followed and operations costs are minimized. Assisting for financial Department in the establishment of new branch offices. Assisting Financial Controller to set up the required financial policies and procedures and financial matters. Assist HR in the recruitment of relevant staff. Assist internal and external auditor in the conduct of their duties. Travel to project areas including outside Yangon for monitoring as needed.
Oversee the overall performance and leadership of the Field Finance Operations team, ensuring effective coordination and supervision across all branches. Take ownership of reviewing, maintaining, and updating policies and procedures governing field finance operations to ensure relevance and compliance. Identify the areas of cost reductions and finance operational improvement. Provides guidance and direction to field finance team. Analyze areas of efficiencies for field finance staffs which will enable to reduce routine tasks, remove duplicates enabling them to be more efficient. Oversee and monitor the implementation and operational effectiveness of the new Core Banking System (CBS) in relation to branch-level financial processes. Supervise Employee saving accounts opening, deposit, withdrawal and agreement contracts process for HO. Accountable for ensuring that all daily transactions across branches are accurately identified and submitted in accordance with financial reporting requirements in a timely manner. Oversight of cost-related initiatives in field finance to support budgeting and identify cost-saving opportunities. Provide management response for audit reports and implementation process according to action plan. Coordinate with Admin Department /Operations Department for procurement process. Responsible for activity teambuilding and creating a culture of honesty, professionalism, and openness. Solve the field issues and response to queries of branch finance operations on timely manner. Lead the implementation of fraud prevention measures and internal controls across branch finance operations, including staff training, and incident investigations. Frequently travelling to branch offices and regional offices. Carrying out any other duties as required in assigned areas.
KEY RESPONSIBILITY Assist in planning, coordination, and execution of project activities under the guidance of the Project Manager. Support data collection, analysis, and documentation related to CBS modules (savings, loans, deposits, member management, etc.). Coordinate with financial institutions, field branches, and technical teams to gather functional and operational requirements. Monitor daily project activities and ensure progress aligns with timelines and deliverables. Prepare and maintain project reports, issue logs, and follow-up actions. Support system testing, UAT coordination, and verification of migrated data. Provide user support for CBS-related functional queries and escalate unresolved issues. Assist in training and orientation sessions for end-users and field officers. Facilitate communication between the implementation partner, vendor, and internal stakeholders. Holds self-accountable for making decisions, managing resources efficiently, achieving results together with DAWN and role modelling DAWN values Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved Sets ambitious and challenging goals for self and team, takes responsibility for own personal development and encourages team to do the same Widely shares personal vision for DAWN, engages and motivates others Builds and maintains effective relationships, with own team, colleagues and clients Values diversity, sees it as a source of competitive strength Approachable, good listener, easy to talk to Creativity: Develops and encourages new and innovative solutions Willing to take disciplined risks Integrity: Honest, encourages openness and transparency Always acts in the best interests of DAWN
Project Planning & Coordination • Coordinate all phases of the Core Banking Project, from initiation to go-live. • Develop and maintain project plans, schedules, and progress trackers. • Ensure project deliverables align with defined timelines, quality standards, and business goals. • Facilitate coordination meetings, workshops, and primary liaison between internal teams, vendors, and field offices. • Coordinate field-level rollouts and provide guidance to branch-level staff and project officers. • Prepare regular progress reports, dashboards, and status updates for management. • Support development of user manuals, SOPs, and training materials. • Organize and facilitate training sessions for end-users and field team. • Evaluate project outcomes and contribute to lessons-learned documentation for future improvements. SKILLS AND BEHAVIOURS Accountability: • Holds self-accountable for making decisions, managing resources efficiently, achieving results together with DAWN and role modelling DAWN values • Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved Ambition: • Sets ambitious and challenging goals for self and team, takes responsibility for own personal development and encourages team to do the same • Widely shares personal vision for DAWN, engages and motivates others Collaboration: • Builds and maintains effective relationships, with own team, colleagues and clients • Values diversity, sees it as a source of competitive strength • Approachable, good listener, easy to talk to Creativity: • Develops and encourages new and innovative solutions • Willing to take disciplined risks Integrity: • Honest, encourages openness and transparency • Always acts in the best interests of DAWN
Supervise all branch finance staffs to organize usage of standardized forms and format as per policy and procedures. Provide guideline and technical support for newly recruited finance assistant and tellers. Verify to perform Daily Account Closing in Kredits System. Reporting to Finance Manager/DY for Daily collection and merchant report. Monitoring Finance Officers and Finance Assistants to perform daily reconciliation in bank and cash balance in branch on a daily basis. Communicate to respective Region Head to be cleared statement of financial position, Statement of Profit or Loss on monthly basic. Reporting to Deputy Finance Manager for Field Finance Staff Incentive entitled information as per region on monthly basic. Coordinating with HR team for interview process of FAs and Tellers as per branch requirements. Reviewing all the documentations and monitoring that all branch finance staffs follow the Financial Operating Policies and Procedures. Making sure all branch finance staffs to be aware of all Products and Services. Checking all branch finance staffs to keep all the documents systematically (proper filing process). Monitoring Finance Officers and Finance Assistants on recording and checking of physical stocks and fixed assets in branch. Coordination with Admin Team regarding with Stocks and Fixed Assets in Branch. Monitoring Finance Officers and Finance Assistants to record Daily Register such as Control Book, Cheque Register Book, Kredits Report properly. Regular visit to branches and monitor to ensure that all branch finance staffs are performing job responsibilities according to Dawn’s policy and procedure. Reporting to Finance Manager/DY for audit report and field visit report. Coordination with respective accountant for technical issues in branch and also with operation team for any branch operation issues. Reporting to Finance Manager and DY on a daily basis if there is any issue arising at a branch Monitoring in Kredit system about data accuracy about client’s information. Follow up with Audit finding issue to be corrected, make sure well known about the mistakes and errors and give the guideline to branches not happen again same mistake. Provide introduction training for fresher finance staffs such as – Kredit, On Job training. Perform any other relevant duties related to finance assigned by the supervisor