1. Social Media Management · Manage company social media accounts, such as Facebook, Instagram, TikTok, LinkedIn, and other relevant platforms. · Create and schedule engaging posts, images, videos, and promotional content. · Respond to customer comments and messages. 2. Digital Advertising · Plan and execute paid advertising campaigns using platforms such as Meta Ads and Google Ads. · Monitor advertising budgets and campaign performance. · Optimize campaigns to improve return on investment (ROI). 3. Content Marketing · Develop digital content, including captions, articles, graphics, videos, and promotional materials. · Coordinate with designers, content creators, and other team members. · Ensure content follows the company's brand guidelines. 4. Website and Email Marketing · Update website content and promotional information. · Prepare email campaigns, newsletters, and customer communications. · Monitor website visits, email engagement, and conversion rates.
Counsel students and parents of our education program. Follow up with enquiries and convert leads into enrollments. Build and maintain strong relationships with students and parents. Achieve monthly sales targets. Participate in education fairs, seminars, and marketing activities.
Overview: The role of Student Service Officer (B2C) at Edulink English Language Centre involves providing exceptional support to students, managing administrative tasks, and ensuring smooth daily operations. Key Responsibilities: ● Student Support: Welcome visitors and address inquiries from students and parents. ● Administrative Duties: Manage student enrollment, maintain accurate records, and coordinate textbook logistics. ● Communication: Facilitate meetings between clients and education consultants, and send marketing communications. ● Event Coordination: Assist in organizing ceremonies and events. ● Operational Management: Ensure timely opening and closing of the center including switching on/off signage and devices on the classroom and library areas, reserve rooms, and manage office supplies. ● Attendance Monitoring: Track student attendance and follow up on absentees and reschedule missed tests. ● Viber Group Management: Create and manage Viber groups for assigned classes and share necessary class details , reply student’s inquiries daily ● Textbook Management: Maintain and customize textbook inventory according to the syllabus, coordinate orders, deliveries and returns and ensure adherence to Edulink Standards. ● Orientation Sessions: Prepare and send orientation information to new students. ● Certificate Issuance: Verify and issue certificates to students. ● Student Engagement: Announce and encourage participation in engagement events. ● B2B Administrative Support : provide client support, organizing placement tests and events, and handling administrative and customer service tasks.