Develop and implement strategic plans for the agency distribution channel to achieve business objectives, including sales growth, market expansion, and profitability. Recruit, train, and mentor a high-performing team of insurance agents. Provide ongoing coaching and support to help agents achieve their sales targets. Monitor and evaluate the performance of agency distribution teams and individual agents. Implement performance improvement plans as needed. Build and maintain strong relationships with agency partners and stakeholders. Set and monitor sales targets for the agency distribution channel. Develop incentive programs and sales campaigns to motivate agents and achieve targets. Ensure that agents have a deep understanding of the insurance products and services offered by the company. Provide training and resources to keep agents updated on product changes and market trends. Conduct market research and analysis to identify growth opportunities and competitive trends. Use data to make informed decisions regarding agency distribution strategies. Develop and manage the budget for the agency distribution department, including expenses related to recruitment, training, and marketing initiatives.
Work closely and to provide prompt and effective support to the agency sales channel Assist in creation of sales opportunities, monitoring the sales activities and be the intermediary to all agency support functions Build an effective and productive agency distribution channel Monitor agency sales through appropriate sales analyses and reports Work closely with the recruitment team to support recruitment efforts within cluster Assist in agency manpower growth and agent recruitment
Conduct thorough assessments to identify training needs across different departments and job roles. Collaborate with department heads and HR to understand skill gaps and development opportunities. Develop comprehensive training programs that align with organizational goals and individual employee development plans. Utilize various instructional methods, including e-learning, workshops, and on-the-job training, to create engaging and effective learning experiences. Collaborate with subject matter experts to ensure accuracy and relevance of training content. Coordinate and deliver training sessions, workshops, and seminars, ensuring consistency and quality across all programs. Utilize various training methods to accommodate diverse learning styles and preferences. Analyze training evaluation data to continuously improve and enhance training initiatives. Collaborate with HR to integrate training programs with performance management processes. Maintain accurate records of training activities, attendance, evaluations and generate regular reports on training metrics and effectiveness. Collaborate with the Head of HR to integrate training programs seamlessly into the organization's succession planning strategy. Identify key positions and develop targeted training plans to prepare high-potential employees for leadership roles. Any ad-hoc duties assigned by Manager
Working technical knowledge of Network and PC Hardware. Hands-on hardware troubleshooting experience. Ability to operate tools, components, and peripheral accessories. Ability to conduct research into PC issues and products as required PC & Printer setup, Maintenance and Troubleshooting Email client configuration & Troubleshooting Wi-Fi, LAN, WAN & Router setup, Maintenance and Troubleshooting Monitor hardware system performance Maintaining the IT Asset Inventory IT help desk activities for internal customers, to ensure that IT related issues are effectively resolved in a timely manner. Creating purchase requisitions for IT hardware/ software and outgoing works. Phone helpdesk work
Design and implement effective marketing strategies to sell commercial insurance to organizations and businesses (B2B) Responsible for identifying new accounts and comfortable with cold calls and sales presentation To identify and cultivate potential leads within targeted industries, geographies, and client segments. Curate an organized and shared network of active and potential relationships. - Drive revenue and contribution to meeting divisional targets. Manage assigned accounts to maintain excellent client relationship and to up-sell new business solutions Contact potential clients and create rapport by networking, cold calling, using referrals etc Conduct needs analysis of businesses and propose the suitable protection plans Pre-qualifies and analyses prospective business clients on general insurance business Responsible for existing client account review and renewal process including client contact, remarketing and proposals Actively seeks referrals from current clients and utilizes internal database to generate new businesses Actively develop relationship and business with new prospects Informs and educates clients about policy coverage, changes, exclusions and insurance needs Prepares, complete and submit applications including development of summaries, proposals and provides technical advice Reviews policies and all documentation for accuracy and quality standards Coordinates with various operations department such as underwriting/claims department Cross-sells additional business services and refers clients to personal and financial services teams Manages non-renewals and cancellation requests to retain business where appropriate Meet sales targets and key performance indicators
Designing graphic content, illustrations and infographics Managing graphic designs from conception to delivery Reviewing junior designer drafts to ensure quality. Generating fresh concepts Ensuring brand consistency throughout various marketing projects Liaising between the marketing and design teams to ensure deadlines are met Keeping up to date with industry developments
Checking the payment request, advance Request, petty cash forms, Reimbursement Form and advance clearing form from all of departments according to the financial standards , procedure, and the SOP procedures Facilitating the system software using and IT systems that are being used properly for both of General and life insurance To operate and work the complete set of trial for the purpose of monthly of financial reports. To ensure receivable & payable all of companies and aware, control currency changes Preparation account heads must be in line with IFRS Assist with Tax and Internal & External Auditing process to Account Managers Preparation the FRD monthly report according to the IBRB procedures, policies and planning To build a team culture by working together with respective business Operate other duties ad hoc according to Finance and Account ‘s requirements
Completing all assigned tasks and assisting with day-to-day operations. Participating in meetings, workshops, and other learning opportunities. Observing and learning from experienced staff members. Preparing documents and updating records. Understand each department’s (e.g., Operations, Marketing, Sales) daily processes and goals Prepare correspondence, memos and forms Maintain confidential information, file and store them accordingly Performing gap analysis to get better ideas about the work plan Amend existing system to address new requirements
Installation and configuring computer hardware operating system and applications. Monitor and maintain computer systems and networks. Support technical issues on LANs, WANs and other systems. Provide technical support for computer system, network and software issues. Deliver windows, office installation, email configuration. Provide IT support, supporting the roll-out of new applications including procedural documentation and relevant reports.