Ensure that monthly and quarterly sales targets are achieved. Implement sales plans and strategies. Prepare, review, and systematically maintain sales orders, quotations, invoices, and other relevant documents. Receive customer orders and coordinate with the relevant departments to ensure timely processing. Work closely with the Inventory, Warehouse, Finance, and Logistics Teams to ensure smooth and efficient delivery operations. Identify and acquire new customers while maintaining strong relationships with existing customers. Coordinate with the relevant departments to promptly address customers’ requirements, inquiries, and complaints. Systematically maintain the customer database and sales records. Compare and evaluate actual sales performance against sales targets. Accurately update sales data and prepare daily, weekly, and monthly sales reports. Monitor market conditions, competitor activities, and customer trends and report the findings to the Head of Department (HOD).