Lead, schedule, and supervise daily activities of FTTH last-mile field technicians and third-party service providers (LSPs), ensuring effective manpower utilization, productivity, service quality, and SLA compliance. Dispatch and coordinate FTTH field teams for installation, restoration, relocation, and maintenance activities based on priority, SLA, geographical location, and technicians availability. Ensure field operations meet agreed customer SLAs, productivity, quality, and operational targets. Monitor technician and LSP performance, identify gaps, and drive corrective actions and continuous improvement and escalate persistent performance issues to management. Review field operations based on priority, SLA requirements, location, and manpower availability. Monitor material usage against installation and fault volumes and identify abnormal consumption, wastage, or loss. Coordinate with warehouse and relevant teams to ensure timely availability and distribution of materials for field operations. Prepare operational reports and provide regular updates to HODs and Management. Utilize workforce management, ticketing, and operational reporting systems to monitor and improve field performance.
Global Technology Group is seeking a dedicated and experienced Admin Manager to oversee administrative operations and interdepartmental coordination at our Mandalay Office. This role requires a highly organized and proactive individual who can manage facilities, logistics, government liaison tasks, and support daily business continuity across various departments. Key Responsibilities: Daily Operations: Inspect that showrooms and offices adhere to established opening/closing schedules Assign daily tasks to Assistant Managers and Executives in showrooms and offices Review car requests from various departments and assign routes Supervise the timely repair of office vehicles Oversee and issue generator fuel usage for generators from the M&E Department Review and process meeting room requests from various departments Address issues that arise at Pop Sites in a timely manner Inspect security, cleanliness, out passes, and visitor records for showrooms and offices Supervise repairs and maintenance for showrooms and offices Review and process daily administrative expenses according to the budget Review and process daily incoming and outgoing mail for the office Conduct on-site visits with relevant departments to resolve issues related to Regional Government Office, Ministries, Municipal Offices, General Administration Offices, Courts, and ROW matters with MESC, Railways, and Ward Offices - Assist the HR Department with interview processes when scheduled - Ensure security of offices by monitoring CCTV with the CCTV monitoring team at night - Assist M&E and Fiber teams with Pop Site issues at night Weekly Operations: - Inspect office vehicles twice a week using a checklist - Review car fuel usage and generator fuel usage records once a week - Inspect cleanliness and security at Pop Sites and the Warehouse once a week with relevant departments - Conduct the Admin Department Weekly Meeting once a week (Every Wednesday) - Visit and inspect showrooms once a week with AGM, Sales, and Billing departments - Conduct the MDY Service Operation Meeting every Tuesday - Conduct the MDY HODs Weekly Meeting every Friday - Review weekly expenses and clear them with the Finance Department - Visit and inspect the Guest House once a week - Meet with the security company once a week to discuss requirements - Present and discuss the Admin Department's weekly activities with AGM and GM every Wednesday Monthly Operations: - Review monthly car fuel usage and car utilization records and report to GM - Review monthly generator fuel usage for each Pop Site and report to GM - Inspect cleanliness and security of Pop Sites four times a month with relevant departments - Visit and inspect showrooms four times a month with AGM, Sales, and Billing departments - Select the MDY Employee of the Month in collaboration with respective departments - Review utility bills (meter bills) for Pop Sites and Showrooms and report to GM - Collaborate with M&E department to perform air conditioner maintenance at Pop Sites once every four months - Inspect fixed assets with Finance department once every three months - Process monthly ROW (Right of Way) tax payments - Handle contract renewals for Pop Sites and Showrooms when rental periods are due - Review monthly stationery usage and report to GM - Review the Admin Department's monthly expenses and report to GM
Lead and oversee combined sales, marketing, and commercial operations for Mandalay Develop and execute integrated sales and marketing strategies aligned with company goals Drive revenue growth, market expansion, brand visibility, and customer acquisition Manage end-to-end digital and offline marketing campaigns, product launches, and promotions Analyze market trends, competitor activities, customer insights, and ROI metrics Oversee daily sales operations, pricing strategies, sales forecasts, and channel execution Build and mentor high-performing sales and marketing teams; establish KPIs and targets Collaborate cross-functionally with product, technical, and operations departments Foster strategic partnerships, key stakeholder relationships, and government liaison Monitor financial performance, control budgets, and report to senior management and Board
Key Responsibilities Achieve personal and team sales targets according to KPIs. Own and manage the full sales funnel, lead generation, and pipeline development. Plan and execute sales activities to drive business growth. Present solutions, explain product benefits, and address client needs. Build and maintain strong client relationships for long-term business. Lead the regional sales team, set targets, and manage performance. Manage end-to-end sales & support operations for efficiency and growth Conduct market research to refine sales strategies. Manage end-to-end B2B sales cycles: prospecting, negotiating, closing, and account management. Identify new business opportunities and grow the customer base. Collaborate with internal teams to ensure effective solution delivery. Monitor market trends, competition, and regional performance. Prepare sales reports and forecasts for management. Represent the company at regional business events and client meetings.
Arrange domestic and international travel, including flight, hotel, and transportation bookings Handle visa applications and ensure timely processing of travel documents Manage and coordinate personal errands or tasks as assigned by the Director Maintain and organize personal records and documentation Support personal purchases, expense tracking, and logistics Liaise with external contacts for appointments, bookings, or personal services Assist with personal maintenance or renovation coordination when needed Assist in basic household or personal-related logistics, if needed
Manage & grow Corporate, Enterprise & Key Accounts Drive sales of Internet, Connectivity, Cloud, Digital, Data Center & ICT Solutions Identify new business opportunities and achieve sales targets Develop proposals & quotations and lead client negotiations Drive upselling, cross-selling & customer retention Manage sales pipeline and business development activities Build strong relationships with corporate and enterprise clients Coordinate with Technical & Operations Teams for smooth service delivery
Drive daily & monthly sales targets across all sales teams Lead sales planning, forecasting, and performance analysis Manage end-to-end sales & support operations for efficiency and growth Develop condo, housing, reseller & pop-up sales initiatives Build strong partnerships with external stakeholders & internal teams Analyze customer demand and support network expansion planning Lead hiring, training, and performance management of sales teams Manage budgets, KPIs, and overall team productivity
Manage and monitor daily accounting operations. Supervise and review the work of Accountants and Cashiers . Manage Accounts Payable (AP) , including supplier invoices, payments, and reconciliations. Manage Accounts Receivable (AR) , including billing, collections, outstanding balances, and aging reports. Monitor cash and bank transactions , including daily cashier reconciliation and bank reconciliation. Manage and monitor inventory accounting , including stock in/out, transfers, adjustments, returns, and inventory reconciliation. Coordinate with Purchasing, Warehouse, Sales, and other departments regarding accounting and inventory matters. Conduct and review physical inventory counts and investigate inventory variances. Review journal entries, invoices, receipts, payment documents, and other accounting records. Prepare monthly AP, AR, cash, bank, inventory, and financial reports . Assist with month-end/year-end closing and audit requirements. Ensure compliance with accounting policies, procedures, and internal controls. Identify discrepancies or irregularities and take appropriate corrective action. Provide guidance and training to Accountants and Cashiers. Report financial and operational issues to the Finance Manager/Management.
Oversee end-to-end recruitment for assigned departments. Screen CVs, shortlist suitable candidates, and schedule interviews with the respective Operations Lead. Conduct orientation sessions covering tools, safety protocols, reporting lines, and role expectations. Perform structured check-ins on Day 3, Day 6, and Day 21 to ensure engagement and resolve early challenges. Proactively identify and intervene with high-risk staff (e.g., absenteeism, no-shows, behavioral issues). Maintain and update a weekly recruitment vs. retention dashboard for the assigned departments. Escalate persistent or systemic issues to the Department Head or HR Director as needed.