Sales & Marketing Executive Conduct market research to understand market/customer requirements, business opportunities and threats to develop potential trade lanes in line with the business plan Analyze customer needs and preferences to develop effective sales strategies Develop and implement comprehensive sales plans and strategies to achieve monthly sales targets Build and maintain strong relationships with existing and potential customers Provide/share information to/with internal and external stakeholders (customers, principal) in an accurate, consistent, and timely manner to meet KPI, inter-department service standards, etc. to enhance customer satisfaction and improve service standards Ensure consistency of service quality and drive organization's quality improvement initiatives, to continually delight customers Provide feedback to management on market trends and customer needs for improvement Sales & Marketing Staff Ensure smooth operations to achieve customer satisfaction Handle customer questions, complaints, and issues Maintain strong relationships with customers and handle inbound/outbound calls to customers regarding all activities Must explain the product interestingly Willing to work to the best Completely support to the Sales & Marketing team