Check the item, code, shade, size and quantity of the sample ordered tiles. Stock issuing for sample order items and systematically packing of order items. Small Size Sample cutting for marketing sample. Check and put away for sample return items. Sample display installation. If required, take assignment of delivery. Check delivery way and contact to customer for delivery information. Systematic loading of the inspected order items on delivery truck to deliver. Maintain schedules and deadlines to reach the destination. Take photos of defected order items and submit to Supervisor or Manager. Responsible for other required jobs which assigned from Supervisor or Manager
Content Creation Support Product & Visual Content Support Graphic, Photo & Video Support Creative Asset Management Social Media Content Execution Brand Consistency Skills Content writing and creative copywriting. Social media content creation. Basic graphic design skills. Basic photography and video shooting skills. Basic video editing or reel creation skills. Visual mood board and creative reference preparation. Understanding of branding, layout, color, composition, and product presentation. Ability to create content from product information, customer needs, and campaign direction. Basic knowledge of Facebook, TikTok, website content, and digital platforms. Ability to organize creative assets, product photos, and reference materials. Good communication and coordination skills. Software / Tool Knowledge Canva, CapCut, or similar design tools. Basic video editing tools. Google Drive, Google Sheets, Google Slides, or Microsoft Office. Social media publishing tools or Meta Business Suite is preferable. AI content or design tools knowledge is an advantage. Personal Attributes Creative and detail-oriented. Good sense of design, visual style, and customer communication. Proactive in finding content ideas and visual references. Able to work with deadlines and campaign schedules. Willing to learn about products, customer behavior, and market trends. Able to accept feedback and revise creative work accordingly. Good teamwork and coordination with Marketing, Sales, Showroom, and Stock teams.
Showroom & Operations Management Customer Service & Sales Support Product Verification & Display Management Team Management Marketing & Customer Attraction Strategy Reporting & Administration Personal Attributes Professional appearance and positive attitude. Creative and proactive mindset. Strong sense of responsibility and ownership. Ability to work under pressure and meet targets. Good interpersonal and coordination skills.
Design, oversee and manage all aspects of our social media platforms and company’s website maintenance. Manage content for the company’s social media, emails and other forms of digital communication. (well understanding f-factors). Research, track and analyze consumer behaviors, trends and implement research into digital marketing campaign. Stay up to update on the latest social media trends, implement marketing plans and programs that are aligned with the company’s direction and vision. Evaluate the plans & programs regularly with measurable outcomes (ie, A promotion post & its number of showroom visitors, etc). Identifying the latest trends and technologies affecting our industry. Work with relevant departments and the right marketing agency to brainstorm new and innovative growth strategies. Evaluate important metrics that improve our showroom & website traffic, service quotas and target audience. Prepare accurate reports for overall marketing performance and budget plan. Perform other related duties as required. Evaluate important metrics that improve our showroom & website traffic, service quotas and target audience. Prepare accurate reports for overall marketing performance and budget plan.
- To lead Mandalay Showroom team and be accountable for the performance of sales and customer service in both efficiency and effectiveness. - Direct Mandalay Branch operational aspects including distribution operations, customer service, human resources, administration and sales. - Assess local market conditions and identify current and prospective sales opportunities. - To ensure all aspects of showroom including product display, space utilization, layout, appearance, ambiance, merchandising, cleanliness, etc are day to day well maintenance and improved all the time. - To guide, train, develop, motivate and encourage team in effective sales and communication strategies as well as excellent customer service. - Conduct regular sales meeting and meet organizational goal - Network to improve the presence and reputation of the branch and company. - To assess the individual and team performance with measurable Key Performance Indicator (KPI) so that proper guidance and direction is timely provided and addressed. (KPI must be established & reviewed regularly other than mid-year & year-end appraisals). - To review results and responses by analyzing the relevant data and information for reporting, strategy setting and tactical changes for improvement. - To evaluate the local market trend worldwide. - To initiate, analyze and develop sales promotion activities, business plans and operational flow improvement which contribute to the company branding, sales performance and members growth. - To prepare a budget, sales plan and members improvement plan to align company vision and values. - Coordinate with other managers to ensure the smooth functioning of the showroom, company’s objectives and culture building. - Other related roles & responsibilities as required.
To manage all aspects of warehouse operation (receiving goods with proper preparation, storing goods in best possible condition, delivery goods efficiently, sale return process) To have strong communication within warehouse team and customer To manage logistics tasks product receiving, arranging inventory management control and delivery management, repacking the materials. Coordination and arranging Transportation To ensure the daily housekeeping process for main warehouses and sample store maintain always to keep neat and tidy. To monitor and check the forklifts fuel filling, Generator fuel filling and tiles waste disposal To supervise, monitor and train to the new staffs and his subordinate. To have Effective time management, constantly monitor store staffing levels. To prepare of monthly old stocks and arrange FIFO lot number Looking stores activities (material inward, material placing, compatible location for material, stock audit) etc. Coordinate with warehouse staffs to ensure proper storage and distribution of products Maintaining all records of dispatches. To control and delivery equipment such as pallet movers, forklifts. To coordinate and support with other departments on stock transaction, materials movements, including marketing samples. To perform analysis of warehouse operations and create reports on a periodic basis To develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping
Campaign & Promotion Support Social Media & Digital Support Marketing Material Coordination Sales & Showroom Support Report & Activity Summary Event Support Skills Marketing campaign planning and coordination. Promotion planning and sales support coordination. Social media management and digital marketing knowledge. Content writing and advertising creativity. Ability to prepare marketing reports, campaign summaries, and presentation materials. Basic data understanding from dashboards, reports, social media insights, or sales information. Good communication, presentation, and follow-up skills. Ability to manage multiple tasks, deadlines, and campaign schedules. Personal Attributes Creative, proactive, and organized. Strong sense of responsibility and attention to detail. Good interpersonal and communication skills. Positive attitude and willing to learn. Able to work with different departments and external partners. Practical mindset with ability to turn marketing ideas into action.