Monitor and ensure workers wear proper PPE such as helmets, gloves, safety shoes, and safety vests. Identify unsafe acts and unsafe working conditions at the workplace. Prepare Risk Assessment Reports and Method Statements and recommend control measures to reduce risks. Conduct Safety Induction training for new workers and lead toolbox meetings. Provide training on emergency procedures and correct use of PPE. Ensure compliance with local labor laws and safety regulations . Maintain safety records, documents, and reports. Investigate accidents and near-miss incidents and recommend corrective and preventive actions. Coordinate with Project Managers, Engineers, contractors, and government inspectors regarding safety matters. Prepare emergency response plans and conduct fire drills.
Proactively identify prospective corporate tenants, conduct high-impact site tours, and lead negotiations to close new lease deals. Act as the primary face of the building, managing "Gold Standard" relationships and handling all tenant inquiries with excellence. Coordinate the entire process from lease offers and contracts to smooth move-in/out protocols. Prepare periodic reports and documentation to track leasing success and tenant satisfaction. Collaborate with internal teams like M&E, Legal, and Finance to ensure world-class operations.
Greet and welcome customers to Myanmar Plaza, providing a friendly and positive atmosphere. Respond promptly and professionally to customer inquiries in person, by phone, or via email. Assist customers with finding store locations, products, and mall amenities. Handle customer complaints, concerns, and feedback in a polite, professional, and effective manner. Provide information regarding ongoing promotions, events, and services within the mall. Assist with mall events and activities to ensure smooth operations. Ensure customer satisfaction by offering solutions and assistance to resolve issues quickly. Maintain a clean, organized, and welcoming customer service area. Assist with the management of lost and found items. Coordinate with other mall staff and security as needed to address customer concerns or emergencies. Keep customers informed about opening hours, mall policies, and other important information. Perform any other duties assigned by the Sales & Marketing Manager.