1. Team Leadership & Workflow Management Supervise and guide HR Assistant and HR Staff in performing their daily tasks. Assign tasks, set priorities, and ensure workload is balanced among team members. Review work outputs (reports, records, letters, claims) for accuracy and completeness before submission to HR Manager. Provide on-the-job training and coaching to junior team members. 2. Employee Monitoring & Disciplinary Support Review daily employee compliance reports prepared by junior staff. Assist HR Manager in investigating disciplinary cases and recommending appropriate actions. Ensure disciplinary records are properly maintained and confidential. 3. Compensation & Benefits Oversight Verify and review allowances, claims, and benefits processed by junior staff. Ensure all C&B submissions to Finance are accurate and on time. Resolve complex employee queries related to compensation and benefits. 4. Recruitment & Selection Coordination Oversee the end-to-end recruitment process performed by junior staff. Participate in interview panels as needed and support candidate selection. Review offer letters and employment documentation before HR Manager approval. 5. New Employee Documentation & Arrangement Personally process new hire appointments following company procedures. Verify and complete all required new employee documents. Directly coordinate pre‑employment arrangements with relevant departments. Ensure all preparations are fully completed before the start date. 6. Orientation, Onboarding & Training Ensure new employee orientation and onboarding plans are executed properly. Coordinate with department heads to address onboarding delays or issues. Support HR Manager in analyzing training needs and coordinating training programs 7. Employee Activities & Engagement Lead the planning and coordination of employee engagement activities (birthdays, team bonding, festivals, etc.). Ensure activities are within budget and align with company policy. 8. Performance Appraisal Support Assist the HR Manager in implementing and maintaining performance appraisal systems. Coordinate appraisal processes for probation completions and annual cycles. Organize and schedule appraisal meetings with relevant stakeholders. Ensure timely completion of appraisal documentation and follow-up actions. 9. Government Labor Office Liaison Handle complex matters with EC, SSB, and other government labor authorities. Support and guide junior staff in preparing and submitting required documents. Ensure full compliance with labor laws and regulations. 10. Reporting, Data Integrity & Compliance Compile and review daily, weekly, and monthly HR reports submitted by junior staff. Ensure all HR data and records are accurate, complete and compliant with company policies. Report critical issues or irregularities to HR Manager immediately. 11. Offboarding & Clearance Management Process resignation, termination, and suspension cases in compliance with company policies. Coordinate clearance procedures with relevant departments (Finance, IT, Admin, etc.). Maintain proper records of outstanding obligations, receivables, and handover documentation. Plan and conduct exit interviews, and prepare summary reports. Keep all offboarding data and records systematically organized and updated.
1. Handle incoming and outgoing correspondence, prepare official letters for departments when assigned, record relevant information, distribute and properly file documents. 2. Maintaining Admin Fixed Assets records by department/branch, conduct regular inspections, keep proper documentation. 3. Take responsibility for administrative and operational support items for staff and office use, including security items and instructed purchases, following standard procedures for receiving, storing, issuing and distributing. Maintain purchase records, hand over items to the store and manually file PO Forms and Vouchers. Prepare price lists and conduct quality and price comparisons for procurement. 4. Manage the storage, issuance, and distribution of items after receiving approval, following established procedures and maintaining proper records. (Head Office/Branches) 5. Maintain individual records for company vehicles, including repairs, maintenance and vehicle requirements. To collect and review vehicle records from branches weekly and monthly, check compliance with set guidelines and submit necessary reports. 6.Conduct daily inspections of the Head Office and branches, record findings and submit reports in a timely manner. Check and respond to Admin emails daily and notify and follow up on required actions accordingly.To check the Admin email ([email protected]) daily, respond accordingly, notify concerned persons and process confirmations. 7. Manage company SIM cards, mobile numbers, and communication line records, including allocation, activation, replacement, and coordination with telecom service providers
Duties & Responsibilities 1. Data center monitoring 1.1 Monitoring device performance and inform to reporting person. 1.2 Links status monitoring and provide Tier-1 technical support. 1.3 Monitor the environmental status e.g. Temperature, voltage, optical power etc. 2. Operation 2.1 Add ONT, create account and assign bandwidth profile for new customer. 2.2 Service request for SAS profile and bandwidth profile change. 2.3 Tier 1 technical diagnosis about customer complain. 2.4.Basic troubleshooting and resolution response for DIA customer after office hour. 2.5 Incident report to related persons. 2.6 Hourly bandwidth report to related persons. 3. Incident management 3.1 Do basic troubleshooting, collect required information for every incident. 3.2 Escalation process for provider (upstream, downstream, third party and internal team). 4. Environmental check 4.1 Monitor and check room temperature, airflow, physical LED alarm. 4.2 Manage site access for DC and DR sites.