Create engaging text, photo, and short-video content for Facebook, Instagram, and TikTok. Set up, monitor, and optimize daily paid ad campaigns on Meta Ads Manager. Schedule and publish daily posts, stories, and promotions across all clinic channels. Monitor incoming client leads, direct messages, and comments to ensure quick responses. Design promotional banners and edit treatment videos using Canva, CapCut, or Photoshop. Assist in executing monthly promotional packages and seasonal aesthetic campaigns. Research current beauty trends, viral audio, and popular treatment topics regularly. Work with clinic doctors to film educational clips and treatment demonstrations. Collect daily campaign metrics, cost-per-lead, and post engagement data. Prepare weekly and monthly digital marketing performance reports for management.
The Business Development Executive drives revenue growth by identifying, developing, and closing new business opportunities. The role conducts market research to identify prospective clients, emerging industry trends, and potential expansion targets. Daily responsibilities include qualifying leads, initiating cold outreach, and managing a robust sales pipeline. The position prepares and delivers persuasive sales presentations, business proposals, and product demonstrations to potential clients. Collaboration with internal marketing and product teams aligns sales strategies with organizational objectives. The executive builds and maintains long-term professional relationships with key stakeholders and decision-makers. Commercial negotiations are conducted to secure favorable contract terms while maximizing profitability. The role accurately tracks all sales activities, client interactions, and deal stages within the CRM system. Industry networking events, trade shows, and business conferences are attended to expand market presence. Sales metrics and revenue forecasts are regularly analyzed and reported to senior leadership.
Conduct thorough skin and facial consultations to understand client goals and medical history. Perform aesthetic procedures, including laser treatments. Design personalized aesthetic treatment plans and home-care skincare routines for clients. Ensure all procedures adhere strictly to clinical safety, hygiene, and medical ethics standards. Handle side effects, complications, or post-procedure concerns promptly and professionally. Stay updated on advanced clinical techniques, new aesthetic products, and medical equipment. Collaborate with the sales and marketing teams to ensure accurate treatment information in campaigns. Maintain detailed medical records, treatment histories, and consent forms for every client. Build strong rapport with clients to ensure long-term trust, high satisfaction, and repeat visits. Supervise and train clinic nurses and beauty therapists on clinical hygiene and pre/post-procedure care.
The Customer Relationship Executive builds and maintains strong, long-lasting relationships with the company’s client base. The role serves as the primary point of contact for client inquiries, feedback, and escalation management. Daily responsibilities involve managing customer accounts to ensure high levels of satisfaction, retention, and loyalty. The position proactively engages with clients to understand their evolving needs and identify potential service enhancements. Collaboration with sales, operations, and support teams ensures seamless service delivery and prompt issue resolution. The executive conducts regular follow-up calls and account check-ins to monitor customer experience metrics. Opportunities for upselling and cross-selling relevant products or services are identified and pursued systematically. The role accurately logs all customer interactions, service requests, and feedback within the CRM database. Customer churn risks are analyzed early, and targeted retention strategies are implemented to preserve accounts. Regular reports on account performance, customer satisfaction scores, and service metrics are submitted to management.