The Digital Channel Development executive will join a high growth microfinance company that taking progressive steps to embrace digital financing, often starting with the digitization of existing products, services, and operations, either by using mobile devices, partnering with digital financial service providers business in hybrid role focused on both proactive cultivation of new business as well as creating and managing engagement plans to channel. This role will be instrumental to drive digital partner engagement to deliver a quality customer experience across business channels. This role is highly collaborative, and you will need to work closely with internal teams, and key account and territory managers of all digital financial service providers to deliver results. Conduct Channel assessment, build pipeline partner account plans, road maps and targets for digital channels Support regional teams to improve digital services to maximize effectiveness Facilitate rollout of new digital initiatives such as customer experience programs, systems, and tools to top partners within channels Provide timely and accurate reports to management Create and deliver digital playbooks, standard methodologies, and training to regional teams Setup new digital models, programs and monitoring metrics and leverage existing channel marketing assets and tools to drive results Assistance with the development of social, influencer and digital media plans for existing and prospective clients Define key performance metrics for user behavior and marketing effectiveness (user growth, engagement, abandonment, segmentation) Implement a data driven approach to business activities
Job Summary: The HR Executive is responsible for managing the end-to-end recruitment process, developing effective hiring strategies, and ensuring the organization attracts and hires high-quality talent aligned with business objectives. This role collaborates closely with department heads/ branches management and HR teams to build a strong talent pipeline and improve recruitment efficiency. Key Responsibilities: Recruitment & Selection Manage the full recruitment cycle from job posting to on boarding. Work with department managers to understand hiring needs and job requirements. Source candidates through job portals, social media, referrals, and recruitment agencies. Screen resumes, conduct initial interviews, and coordinate final interviews. Ensure a smooth and positive candidate experience. Ensure timely fulfilment of requisitions within the standard timeframe. Talent Sourcing & Pipeline Develop proactive talent sourcing strategies. Build and maintain a strong talent pool for future hiring needs. Use LinkedIn, professional networks, and recruitment platforms to identify potential candidates. Employer Branding Promote the company as an attractive employer through job fairs, career events, and social media. Manage company presence on recruitment platforms. Recruitment Process Improvement Monitor recruitment metrics such as time-to-hire and cost-per-hire. Improve recruitment processes and implement best practices. Stakeholder Coordination Work closely with hiring managers and HR leadership. Provide regular updates on recruitment progress. Compliance & Documentation Ensure recruitment processes comply with company policies and labor regulations. Maintain accurate candidate records and recruitment reports. On boarding Support Coordinate with HR team to ensure smooth on boarding of new employees.