Assist to the senior co-worker not only daily technical tasks but also the office work. Able to utilize the office appliances such as copiers, printers and personal computers for daily job assignments and as well as understanding those hardware maintenance proceses. Able to be responsible for office help desk duties including technical services & documentation, and be able to emphasize on communication between Unit and other parties. Negotiating with the technology vendors for the IT maintenance service agreements. Able to be responsible for procurements of the IT hardware and software (including PCs, peripherals, servers, networking equitment, operating systems and other software) by preparing & processing necesary documentation. Shall maintain the reporting system under the company procedure and perform alternate workload upon requirement of an IT Unit. Able to work at shift duty assigned.
Handle all passenger-related operations for incoming and outgoing flights, ensuring the highest quality of service in line with MJAS standards. Maintain service quality and compliance with the Department’s Standard Operating Procedures (SOPs). Coordinate and collaborate with airport authorities and CIQ (Customs, Immigration, Quarantine) to ensure smooth day-to-day flight operations. Provide assistance to special passengers (according to established service standards.- Manage departure procedures, including check-in, boarding processes, and assist passengers during flight irregularities. Communicate effectively with flight crews to provide necessary operational support. Oversee pre-flight and post-flight activities in accordance with flight schedules and information. Handle arrival baggage services, including lost & found procedures. Maintain accurate records of lost and found items in compliance with company policy. Manage special flights and respond efficiently to flight irregularities or emergency situations. Perform aircraft weight and balance (load control) duties as required. Submit daily handling reports and updates to immediate supervisors. Carry out any other duties assigned by superiors to support operational excellence.
Perform operation and maintenance of air conditioning systems. Carry out routine maintenance for elevators and escalators. Operate and maintain baggage handling systems. Inspect equipment to ensure safe, reliable, and proper operation. Support troubleshooting and timely repair of mechanical issues.