Assist customers in selecting gemstones and jewelry products and provide professional recommendations.
Build and maintain strong customer relationships.
Process sales transactions and maintain accurate sales records.
Handle POS transactions, cash, bank transfers, card payments, and daily sales settlement.
Prepare end-of-day sales reports and perform cash reconciliation.
Maintain and organize gemstone certificates, invoices, receipts, and other business documents.
Handle daily petty cash and maintain accurate expense records.
Assist with inventory management, stock control, and product displays.
Receive and process custom jewelry orders and coordinate with goldsmiths regarding production, repairs, and custom designs.
Follow up on order progress, conduct quality checks, and ensure timely delivery.
Assist with social media inquiries and online sales when required.
Maintain confidentiality and accuracy in all records and transactions.