Project Management of HR System Migration Provide day-to-day support for HRIS applications and assist end users with system-related issues Maintain and update employee data to ensure accuracy and data integrity Support HR processes including recruitment, onboarding, payroll inputs, attendance, performance management, and reporting Troubleshoot system errors, coordinate with vendors and follow up until resolution Prepare standard and ad-hoc HR reports and dashboards as requested Assist in system enhancements, testing, upgrades, and new module implementations Develop and maintain HRIS documentation, user guides, and SOPs Train HR and end users on HRIS functionalities and best practices Ensure data security, confidentiality, and compliance with company policies
Revenue Assurance Design and run Revenue Assurance controls across customer lifecycle: order, provisioning, usage, mediation, billing, invoicing, collection . Build/maintain reconciliation between network usage (CDRs/UDRs), mediation, rating, and billing systems for prepaid & postpaid . Analyze leakage drivers (e.g., provisioning failures, mediation gaps, rating errors, discounting anomalies, CRM/billing mismatches) and drive remediation. Perform data integrity checks for interconnect, roaming, and VAS revenue streams; validate VMS (voucher) issuance, consumption, and reversals . Support new product testing (NPI/NPD) to ensure correct charging, discounting, bundle depletion, and lifecycle behaviors. Fraud Management Monitor and investigate fraud alerts (e.g., Simbox, subscription fraud, IRSF, roaming abuse, VAS abuse, dealer fraud). Develop rules, thresholds, and models in FMS platforms; tune detection logic for precision/recall. Coordinate with Network, IT, Customer Care, Legal/Compliance for case handling and recovery actions. Systems, Data & Automation Write performant SQL/PL/SQL (functions, procedures, packages, indexing, partitioning) for controls, dashboards, and reconciliations. Develop scripts (e.g., HTML/PHP for lightweight web views; reporting scripts) to automate daily/weekly RAFM reporting . Build MS Excel/Access automations (including VBA macros ) for control sheets, dashboards, and audit evidence. Partner with IT on OSS/BSS/CRM data models, mediation mappings, and API/ETL touchpoints. Audit, QA & Compliance Conduct system/process audits ; maintain evidence for SOX/compliance/internal audits . Own UAT/QA for billing/CRM/mediation changes and new product launches . Document control designs, SOPs, and keep a robust issue log /RCA/ corrective actions .
Daily Monitoring of Fuel Levels: Ensure refuel sites have sufficient fuel, particularly monitoring sites with less than 3 days of fuel consumption to avoid shortages. Countermeasure Fuel Levels: Track DG run time and fuel consumption per hour before refueling based on the LSP-submitted refuel plan. On-Site Report Checks: Monitor and validate site reports based on refuel site numbers to ensure accuracy and completeness. Fuel Fee Monitoring: Calculate daily fuel cost per liter according to Denko's published rates and confirm with the regional manager. Fuel Level Comparison: Compare fuel levels against MOC database records, EPC outage reports, and battery run time to ensure proper alignment. Invoice Checking: Review and confirm monthly invoice submissions from LSPs based on daily refuel work records to ensure accuracy. Reporting to Management: Alert management about any extraordinary issues related to fuel pricing or fuel availability. Budget Management: Calculate the fuel budget, provide explanations to management, and request PO/PR approvals when necessary. Procurement and Preparation: Negotiate with fuel suppliers and prepare contracts as needed. Master File Creation: Maintain a master file containing all relevant refueling data for reference and future use Fuel Cost Saving Project : DG/RRU shut down ( report , follow up , and Analysis)
Manage and operate the corporate network infrastructure to ensure maximum uptime and improve network performance to support organizational productivity. Troubleshoot and resolve corporate network issues to maintain high service availability and minimize user impact. Prepare technical documentation, including RFPs, technical evaluations, and solution comparison reports, to support procurement and project-related decision-making Initiate, plan, and manage network-related projects in alignment with project timelines and objectives. Enhance and maintain network security to safeguard the organization’s critical and confidential information from threats. Collaborate with cross-functional departments to meet network-related requirements and provide appropriate support. Manage, monitor, and evaluate vendor performance to ensure quality service delivery for network operations and projects. Share technical knowledge and provide guidance to team members to enhance technical competency and team capability. Report work progress, operational updates, and project status to the Line Manager as required. Develop and maintain an annual network project and improvement plan to support the adoption of advanced technologies in the organization. Provide evaluation criteria and technical assessments for selecting appropriate technology partners and vendors during the procurement process.
Assistant HR Manager is responsible for supporting the full spectrum of HR operations, onboarding, employee engagement, and HR administration processes. This role plays a key part in maintaining accurate HR records, supporting performance management activities, ensuring compliance with company policies, and fostering a productive and positive work environment. This role holders will be assigned one of following job tittle: Compensation •Process and manage all aspects of employee payroll including deductions, taxes, and benefits, ensuring accuracy and compliance. •Assist the monthly SSB, PTD (Income Tax) processes for all employees, ensuring data accuracy •Ensure compliance with wages and benefits regulations, including tax laws, SSB and government reporting requirements. •Preparing monthly payroll reconciliation report for monthly payroll analysis. •To support Manager for Monthly Compensation Report •Review and propose improvements or enhancements to payroll processing, prepare payroll update requirement (e.g., payroll system upgrades, process improvement, etc.) •Maintain strong relationship with government offices such as labor, SSB, and tax •Support HR projects as assigned by Manager and/or Head of Human Resources Management Performance Management •To monitoring / follow up performance management system for all employee to complete in system based on the timline and check final data before report. •To summarize the final data of performance results and promotion List of employees and report to Line Managers/Department General Managers •To prepare manpower list, quota of bonus indicator and promotion quota for individual bonus and promotion for employees •To prepare training schedule & materials and conduct/ train to all JO members to be able to understand and smooth appraisal process •To provide Orientation to new JO members (Local & JP Expats) •To prepare appraisal survey questionnaire and design for users •To improve system features for performance system (HRIS) and also monitor, maintain the HRIS System and to solve the user and the system errors Employee Benefit •Manage employee benefit plans/programs: health insurance, life/disability insurance, wellness programs, and other welfare benefits. •Handle benefit enrollments, terminations, changes, and ensure accurate data entry into HRIS/benefits system. •Serve as first point of contact for employees regarding benefit-related enquiries; explain benefit plans, eligibility, coverage, claims process, and resolve issues/complaints. •Coordinate with external vendors/insurance carriers/benefit providers: negotiate plan terms, manage contracts, ensure timely claims processing and cost effectiveness. •Monitor benefit usage, participation rates; collect and analyze data/trends; recommend improvements or changes to benefit offerings to senior management. •Ensure compliance with applicable labor laws, regulations, and company policies related to employee benefits. •Maintain accurate and confidential benefit records, reports, documentation; support audits if required. •Communicate benefits information to employees: prepare benefit guides, organize benefit orientation sessions for new hires, update employees on any plan changes.
To manage whole audit process including reviewing and observing the whole audit operations and activities, interviewing auditee in 1st & 2nd site visits and Improvement visit regarding auditee work process, identifying areas of risk in internal controls and procedures of auditee to reach acceptable level. To assist Team Manager for audit process incl. reviewing and observing operations and activities, interviewing auditee regarding work process, identifying areas of risk in internal controls and procedures to get effective finding in Audit Report. To Assist Team Manager for final summary audit report regarding fieldwork results for more accuracy of Audit findings in time without errors Supervise and contribute skill and knowledge for junior staff. For selfmanagement, to achieve continuous knowledge development regarding best practices, tools, techniques and standards. Consolidated findings and report development to create holistic view of internal audit results and recommendation to be input for executives and relevant Auditee for internal control improvement to get in time as per Audit Schedule. To manage process of follow-up audit to ensure that action plans and the required measures have been implemented within time frames. To assist & share information to Manager & team members through team work building for smooth auditing process. To practice Internal Audit based on the manuals & procedures and to attend departmental trainings without fail to have proficient audit skill. To contribute effective suggestion & support for in-house training improvement by evidence based practice. To assist Head and Dy Head in preparation of documents by using Myanmar fonts for Government reporting.
Handling the business process request from SO (Sales Operations),Finance, CRM (Customer Relationship Management), TRA (Telephone Revenue Account),etc. Support sim operation Handle operation requirements, functional issues , system issue, customer complaint Provide the data, information, reports Support testing process for issues or needs Handling Business Process Operation Conduct usual operation with procedures Deal with customer complaint Handle user management task for CRM portal
Lead budget planning, cost estimation, forecasting, and expenditure monitoring for B2B, Mobile, Fiber Leasing, Capacity Sharing, and FTTH projects. Prepare project status reports and seek PR approvals from senior management through regular review meetings. Coordinate project activities with Technical, Commercial, Finance, and Operations teams to ensure smooth and timely project rollout. Supervise development and review of high-level and low-level network designs to ensure sustainability, quality, and cost efficiency. Monitor project progress, identify potential risks, and support mitigation actions to maintain scope, timeline, and deliverables. Facilitate project and program meetings, prepare MoMs, and follow up on agreed action items. Support management in project governance, reporting, and ad hoc assignments as required.
Manage and control day-to-day Transmission OSP operational activities Lead and coordinate OSP field teams to meet project targets and timelines Oversee inspection, documentation, and quality control activities Support the Department Manager in the execution of Transmission OSP works Ensure compliance with technical, quality, and safety standards Coordinate with internal departments and external vendors for smooth operations Support management decision-making through timely reporting and information sharing Coordinate with Planning, O&M, NOC, and regional teams