To manage whole audit process including reviewing and observing the whole audit operations and activities, interviewing auditee in 1st & 2nd site visits and Improvement visit regarding auditee work process, identifying areas of risk in internal controls and procedures of auditee to reach acceptable level. To assist Team Manager for audit process incl. reviewing and observing operations and activities, interviewing auditee regarding work process, identifying areas of risk in internal controls and procedures to get effective finding in Audit Report. To Assist Team Manager for final summary audit report regarding fieldwork results for more accuracy of Audit findings in time without errors Supervise and contribute skill and knowledge for junior staff. For selfmanagement, to achieve continuous knowledge development regarding best practices, tools, techniques and standards. Consolidated findings and report development to create holistic view of internal audit results and recommendation to be input for executives and relevant Auditee for internal control improvement to get in time as per Audit Schedule. To manage process of follow-up audit to ensure that action plans and the required measures have been implemented within time frames. To assist & share information to Manager & team members through team work building for smooth auditing process. To practice Internal Audit based on the manuals & procedures and to attend departmental trainings without fail to have proficient audit skill. To contribute effective suggestion & support for in-house training improvement by evidence based practice. To assist Head and Dy Head in preparation of documents by using Myanmar fonts for Government reporting.
1. Handle LMS system Plan service operation (customer journey) for UI / UX users' , services' improvement. Prepare requirement documents and coordinate front-end and backend progress with IT/vendor Handle LMS system stability and related complaints from Call Center and internal teams with timely resolution Report for LMS system part progress checking 2. Support Marketing activity Media planning such as web page, banner space, pop up, paper AD Check contents & image in SMS, SNS promotion ideas and mechanisms which can feasible from system side 3. Support Partnership development Create Partners' launch, partners promotions' launch and support for partner information records Provide the system training to partnership PICs to handle existing information Improve relationships by supporting partners (system training to partners if needed, marketing media support)
Supervise and guide inspection teams for FTTH/ODN works Verify installation quality of cables, FAT, ODB, and joints Review and approve testing results (OTDR, Power levels, Splice Loss) Ensure compliance with design, BOQ, and standards Identify issues and coordinate corrective actions with contractors Validate inspection reports and as-built documentation Monitor safety practices and site discipline Coordinate with project, planning, and operation teams
Prepare and submit PTD (Posts and Telecommunications Department) monthly BTS site-down reports Maintain, update, and validate weekly BTS recovery database Share updated recovery status with all relevant teams Monitor BTS site-down trends and ensure reporting accuracy Coordinate with field teams to collect updated outage and recovery information Ensure timely reporting of recovery progress and updates Follow up with field, transmission, and vendor teams for site restoration Coordinate with TX rerouting, VSAT team, and MOC for site recovery activities
Oversee the entire billing cycle, from data validation to invoice generation, dispatch, and revenue recognition. Ensure timely and accurate billing in alignment with contractual terms and service delivery. Manage recurring billing processes, ad-hoc invoicing, credit notes, and adjustments. Lead the billing team, ensuring high performance, accuracy, and responsiveness. Collaborate with Sales, Customer Service, and AR teams to ensure billing accuracy and timely dispute resolution. Maintain and enhance billing policies, procedures, and internal controls. Monitor and reconcile unbilled revenue and deferred revenue accounts. Support the monthly and year-end closing processes, including revenue reporting. Drive automation and process improvements using ERP/CVBS billing tools. Ensure compliance with accounting standards, tax laws, and audit requirements.
Perform detailed sales data analysis to identify trends, opportunities, and performance gaps Prepare and deliver regular reports to the Line Manager and Department's GM Communicate professionally with external partners via email (MS Outlook) regarding Sales report, updates, and inquiries. Maintain and update sales databases and reports to ensure data accuracy and integrity Support the Direct-to-Retailer (DTR) PIC by translating data into clear insights and recommendations and assist internal teams in understanding sales performance, KPIs, and trends. Assist internal teams in understanding sales performance, KPIs, and trends. Prepare presentations (PowerPoint) for management reviews and meetings Coordinate with cross-functional teams to ensure smooth business operations
To participate effectively in Information Security & Risk Management activities within the organization. To promote information asset inventory and risk assessment activities within organization under the Manager's supervision. To support and promote information security audits and checks in organization, tracking follow-up actions for improvements under the Manager's supervision. To prepare and support Management Reporting activities under the Manager's supervision. To arrange and organise Information Security awareness trainings & briefing sessions on asset list collection and audit/check guidlines. Tosupport recruitment activities under the Manager's supervision.
Provide feasibility drafts to the Sales PIC to support instant customer proposals. Prepare and improve the processes and procedures in Kissflow for B2B Fixed Services in coordination with related teams. Update B2B service coverage and customer locations in Google Earth for provisioning purposes. Manage provisioning activities (feasibility and documentation) for OINT, IPVPN, SMEB, and PSTN services to ensure timely service delivery. Manage provisioning for B2B Domestic Leased Circuit services. Participate in sales visits as a pre-sales engineer to support business operations. Coordinate with CTO teams to support technical requirements for B2B sales. Assist Sales Engineers in improving productivity and operational efficiency. Provide remote technical support to B2B customers when required.
To manage projects in order to implement/develop VAS services/systems within project timeline To handle/escalate resource/traffic/operation in order to provide stable VAS services To handle/escalate service impact analysis/root cause analysis/preventive measure in order to improve incident management process To provide technical support in order to fix customer complaints quickly To cooperate budget planning and maintain budget to improve financial process To prepare the approval process of new projects To cooperate price negotiation and communicate with procurement team to proceed PO process To communicate with legal team in order to proceed/maintain contracts to meet SLA To manage relationship with vendors to evaluate vendor performance & to ensure all POs are invoiced/paid on time To organize team's operations & procedures to fulfill team goal To assist in the preparation of regularly scheduled reports to management