Answering customer questions and helping them find specific items. Responsibilities in taking customer orders, processing payments, and managing shipments, returns, and warranties. Processing payments, returns and exchanges according to company policies. Prepare monthly payment due report and submit to finance team according as per company policy. Check and confirm the daily sales orders with sales team members and prepare daily sales record. Complete the additional task that was assigned by Manager or Assistant Manager.
Managing customer records and updating databases. Processing sales orders and payments. Assisting with marketing and promotional activities. Following up on sales leads and opportunities. Generating invoices, processing payments, and handling credit checks. Complete the additional task that was assigned by Sales and Marketing Manager and Sales Administrator.