− Collect and analyze data for the purpose of evaluating student progress. − Identify needs in our network that members of student service department can work on to promote the academic success of each individual student. − Plan and implement the activities and events to maintain and promote the satisfaction level of students towards the college. − Maintain open communication with students and school personnel. − Support assignment submission for the students in the college. − Ensure that student assignments and assignment data are maintained according to the formats and procedures set by the college. − Collect feedbacks from all students in every term based on their reviews towards their respective lecturers and upon the college’s facilities and service. − Manage and develop the college’s induction programmes and ensure integration with the college’s registration procedures to Edexcel for new students and claim the certificates from Edexcel. − Check for students ID card whether it is correct or not. − Keep maintaining Portal and make negotiation when necessary. − To assist and counsel the students if necessary. − Check for assignments transfer to respective lecture and follow up Result Status. Additional Duties: Arrange for event
Managing information technology and computer systems Managing IT staff, Controlling, Evaluating IT & electronic data operations Ensure security of data, network access and backup systems Analyze business needs presented by users and recommend technical solutions with completion timeline Maintain organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans Direct research in emerging technology by studying organization goals, strategies, practices, and user projects Produce detailed timelines and implement effective project control for each software release Verify application results by conducting system audits of technologies implemented Preserve assets by implementing disaster recovery, backup procedures, information security and control structures Recommend information technology strategies, policies, and procedures by evaluating organization outcomes, identifying problems, and anticipating organizational requirements Accomplish financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action Install hardware and peripheral components Troubleshoot and resolve user issues relative to all corporate software in a timely manner Participate in all hardware and software evaluations and maintains vendor contracts Maintain quality service by establishing and enforcing organization standards Preparing monthly report
• Develop, implement and review operational policies and procedures • Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends • Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions • Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management • Analyze process workflow, employee and space requirements and equipment layout; implement changes • Maintain safe and healthy work environment by establishing, following and enforcing standards and procedure • Meet or exceed operations labor budget expectations • Run a safe, injury/accident free workplace • Responsible for all aspects of vehicle • Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization • Manage and maintain the MIU Library • Maintain the Stock of books, rent and overdue books control • Checking LMS system, organizing the space allocation of library area • Ensure the library policy with librarian and students all time • Check cleanliness of library area and also the behaviors of students within the library • Make sure to solve the complaints from the students and check satisfaction all the time • Cooperate with lecturers and academic teams to maintain the new books and old books • Operate manage the overall operating process the Imperial Bistro and Café • Plan the Menu with Supervisor or Chef and Barista (weekly, monthly and events menu) • Check satisfaction of customers • Check the daily sales, monthly profit and loss statement • Maintain the fixed assets and current assets • Check cleanliness of the dining area, kitchen area and café area • Working together with others team for Events • Performing other duties as may from time to time be required for the running of the MIU and to support the development and strategic direction of the organization
Collect cash and makes payments for income and expenditure Record the day-to-day cash/bank transactions of income and expenditure Prepare the reconciliation with cash flow and bank statement Follow up the cash collection for outstanding and deal with customers Able to maintain a positive and professional attitude toward customers Prepare and coordinates documents for audit finding Report daily and monthly cash flows to the Accountants and Head of department Assist in other finance-related works when necessary
Efficiently coordinate daily operations of both Front of the House and Back of the House within the restaurant. Organize and supervise shifts to ensure seamless workflow and customer service. Deliver exceptional service to maximize customer satisfaction. Respond to customer complaints promptly and accurately, aiming for resolution and positive customer experiences. Regularly review product quality and conduct research to identify and evaluate potential new vendors. Estimate future needs for goods, kitchen utensils, and cleaning products. Appraise staff performance and provide constructive feedback to enhance productivity. Encourage new and current employees on proper customer service practices. Ensure compliance with sanitation and safety regulations. Implement policies and protocols to maintain operational standards. Monitor and control operational costs, identifying measures to reduce waste. Create detailed reports on daily, weekly, monthly, and annual revenues and expenses. Manage the restaurant's public image and suggest strategies for improvement. Promote the brand in the local community through word-of-mouth and organized events. Recommend ways to reach a broader audience, such as through discounts and targeted social media ads.
Essential Duties and Responsibilities: Faculty is expected to study learning outcomes and assessment criteria assigned by MIU for respective subjects/modules. Lecturers can discuss with programme leaders and Academic Head for any clarification needed. Faculty is expected to discuss with Director and Academic Manager for any clarification needed. Faculty shall focus on delivering learning outcomes and criteria presented by MIU. Faculty must practice in-depth studying in advance for their responsible subjects, prepare lesson plans beforehand, and apply the lesson plans accordingly. Faculty should be able to develop assignment questions of respective assigned module(s). Faculty must always fill out the lesson plan according to MIU’s format. Faculty must be able to support in the development of necessary module reflection, lesson plan, marking scheme, module schedule, scheme of work, assignment question, academic resources and PowerPoint slides in advance. Faculty must continuously encourage the students to attain 75% attendance. Faculty is expected to practice vocational delivery methods whenever possible. In class activities, real-life examples and workshops are key delivery methods lecturers should practice. Faculty must follow rules and regulations set by Management of MIU. Faculty has responsibility to encourage students to follow rules and regulations disciplined by MIU Academic Board.
• Faculty is expected to study learning outcomes and assessment criteria assigned by MIU for respective subjects. Lecturers can consult course program leader and Academic Head for any clarification needed. • Faculty is expected to consult with Director and Academic Manager for any clarification needed. • Faculty shall focus on delivering learning outcomes and criteria presented by MIU. • Faculty must practice in-depth studying in advance for their responsible subjects and prepare lesson plans beforehand and apply the lesson plans accordingly. • Faculty should be able to develop assignment questions of every module. • Faculty must always fill out the lesson plan according to MIU’s format. • Faculty must be able to assist in the development of necessary module reflection, lesson plans, marking scheme, module schedule, and scheme of work, assignment question, academic resources and PowerPoint slides in advance. • Faculty must continuously encourage the students to attain 75% attendance. • Faculty is expected to practice vocational delivery methods whenever possible. In class activities, real-life examples and workshops are key delivery methods lectures should practice. • Faculty has responsibility to encourage students to follow rules and regulations disciplined by MIU Academic Board.