To ensure all controls, policies, and procedures (Supplier evaluation, Contract, Handling of payments, Domestic and International Logistics etc.) are followed. To monitor spending to ensure that expenses are consistent with approved budgets. To respond of direct investigations to verify and resolve shipper complaints. To coordinate and prepare for PO process for assign categories. To monitor and follow-up orders and remind vendors to meet the committed timeline on deliverables. To work with finance team on initial payment, discrepancies, and credit notes as and when required. To participate with the operation team to prepare purchase orders and services contracts in accordance with the Company’s Procurement and Contract Procedures. To ensure new contracts are initiated timely before expiry or extend the existing contracts. To maintain internal records and databases for Vendors, prices, purchase history, invoicing etc. Strong communication and negotiation skill. Proficient in Microsoft Office. To organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with company requirements. To perform other relevant tasks as required by Supervisor
Identify and develop new B2B business opportunities and potential customers. Conduct customer visits, presentations, and requirement analysis. Prepare and follow up on quotations and proposals. Negotiate commercial terms and close new business within approved guidelines. Achieve assigned sales targets and maintain a healthy sales pipeline. Maintain accurate sales activities, opportunities, and forecasts. Coordinate with relevant internal teams for feasibility, pricing, and customer requirements. Ensure complete and accurate handover of confirmed customers to the relevant team for further processing and service delivery. Maintain professional relationships with customers and support commercial matters when required. Perform other sales-related duties assigned by the Section Chief – B2B and Manager.
• Handle monthly contract renewal activities and follow up on renewal status. • Coordinate customer relocation and ONU relocation requests with relevant teams until completion. • Manage daily suspend/reopen requests and follow up with relevant teams. • Maintain and update customer status records by township and related customer sheets. • Prepare and update open contract customer lists as required. • Coordinate with relevant internal teams to ensure timely completion of customer-related requests. • Prepare and submit stationery, fuel charge, and petty cash requests/claims with required supporting documents. • Maintain accurate customer records and administrative documentation. • Provide timely updates and reports to the Section Chief – Sales Success. • Perform other customer success and administrative duties assigned by the Section Chief – Sales Success and manager.