To perform system and network integration, implementation, configuration, and deployment of network, servers and storage, voice/video communication, and related solutions. To be able to go for FTTX & VAS site survey alone and must do overtime job if needed. TO be able to work as outsource in customer's location. To provide technical support for maintenance contracts and warranty projects. To be available for on-call, remote, and on-site support for end customers. To assist pre-sales and post-sales projects during the POC and demo processes. To perform troubleshooting, resolve technical issues, and escalate the issue to vendor support team while retain ownership of customer issues until it is completely resolved and accepted by another individual. To perform professional services jobs as required. To be able to manage cable contractors in structured cabling. To be able to report and document daily maintenance jobs and specific incidents.
Facilitate payroll operations, including the calculation of overtime and maintenance of HR records such as Personal Income Tax (PIT), Social Security Benefits (SSB), and employment contracts (Government Labor Office) Liaise with external partners such as insurance vendors and hospitals to ensure legal compliance Prepare and manage end-to-end employee lifecycle including leave administration, onboarding and offboarding processes-such as drafting offer letters, employment letters, probation review forms and handling resignation procedures Keep tracking and update Manpower database to ensure accurate and up-to-date employee records Organize staff events to enhance team building and employee engagement Manage and process performance appraisals to support employee development Maintain confidentiality of human resources information, ensuring trust and confidence from both managers and employees Act as the first point of contact for employees regarding HR-related queries Assists in the recruitment process (reviewing CVs, interview appointment arrangements). Coordinate and manage car reservations for employees and departments Process employee taxi reimbursement claims, ensuring timely verification and settlement Handle monthly meter bill processing and payments, maintaining accurate records Perform other duties as assigned by HR manager