Perform maintenance service of lifts / escalators in his charge. Apply correct work methods and procedures to ensure reliability and safe operations. Respond to breakdowns and call-backs according to contract terms including 24-hour standby duty. Release of passenger from lift mantrap according to contract terms. Troubleshoot equipment faults and carry out preventive and/or corrective actions. Being able to identify root cause to fix it first time right and within a limited time.This applies to simple and complex breakdowns. Ensure all work processes comply with quality, environmental and safety procedures and requirements. Communicate with customers on any operational enquiries and/or feedback. Report to superior and team timely on any feedback by customers or issues encountered. Ensure Preventive Maintenance Sheet (PMS) is carried out and signed by customer every month. Perform ad-hoc assignments such as technical support, training and assessments etc.
• Issue the cash receipts of repair & maintenance (Daily) • Go for collection(10-16) per day (Daily) • Update Customer information; in customer Master File (Daily) • Calling to customer for Monthly Payment (50-60 customers) (Monthly) • Calling to customer for Invoice (receive or not) around 100+ customers (Monthly) • Go to bank for cheque clearing or transfer from customers (Weekly) • Go to Tax office for CT or 2.5% WT (Once per Month)
Perform daily warehouse operations goods receiving, storing and issuing and dispatching processes in accordance with company’s requirements Handle both manual data inputting for local materials and SAP MM (Material Management) function for daily goods receiving and issuing Conduct regular stock cross-checks with branch stores for any stock discrepancies while overall in charge of annual stock count and inventory accuracy Monitor all local and oversea stock materials and identify for timely replenishment, by coordinating between Group Inventory planner and local purchasing team Manage warehouse facilities to be in cleanliness and also to ensure all warehouse activities and processes in compliance with local and group guideline of Safety and FQE Standards Arrange all domestic and oversea outbound dispatching, not only to city and branch areas and also to other oversea OCs Prepare and report weekly/ monthly for the data of Goods Issuing, Test Materials and Control Print Damage Return Receive warehouse related inquiry calls from EI service colleagues and support as required for 24/7 operation environment Perform other warehouse related ad-hoc assignments by PLW Manager