Provide general support to the EI Contract Sales Team by performing classic administrative work correspondents, filing, telephone calls, messages, postal communications, international couriers, email messages, faxes to/from EI department, etc. Support the customer in absence of the Sales Manager and Sales Representatives. Participate in the preparation of tenders and major offers assist sales representatives, and Contract Sales Manager. Follow up the network activities assigned to this function. Prepare Sales reports, presentation as required by EI Sales Team. Prepare monthly forecast & closing for sales activities business "new units, “losses, conversion, etc." that submitted to Managing Directors, assure timely submitting & high accuracy in figures. Handle customer complaint to Sales Manager in a professional manner with high standard of customer orientation, follow it with the concerned parties, and assure it is closed. Performs other duties assigned by Branch Manager and Senior Contract Sales Executive.
Call to customer for outstanding (Repair+ Service) about 40-50 Customers Maintenance Report Labor & O/H Report Checking Maintenance report with Cash Book Update Customer info; in customer Master File Update the repair fee Cash Receipts in Repair CCR Update in Service CCR- Maintenance daily Cash Receipts Update in Repair CCR- Monthly invoices Update in Service CCR-Maintenance Monthly invoices Checking CCR & Maintenance report Update CN & DN in CCR Outstanding Balance for 4 Branches (Dawei/ Myeilk, MLM, Pathein) SOA for Key customers Prepare for CCR Meeting (SOA for service leader, meeting minutes, join the meeting with customers (If request, Sometime)) Prepare for CCR Meeting (Service, Repair & Branches) Checking All SOA CCR & SAP after closing-Action Plan Sent the invoice numbers to EI Dept to prepare credit & debit note Update outstanding amount for KAM Meeting Issue the invoices and sent again (if customer request) Meet with customer if need to go by Finance Any other ad-hoc duties assigned by Finance Manager
Read blueprints to determine the equipment needed for installation Install elevator doors, cables, motors, and control systems Locate malfunctions in brakes, motors, switches, and control systems Connect electrical wiring to control panels and electric motors Use test equipment, such as ammeters and voltmeters, to diagnose problems Adjust counterweights, door mechanisms, and safety controls Test newly installed equipment to ensure that it meets specifications Comply with safety regulations and building codes Any other tasks assigned by superior
- Archive and maintain service forms and company records in accordance with established filing procedures. - Organize, classify, and store documents for easy retrieval and reference. - Track archived records and maintain accurate record logs. - Assist in document management, filing, and record-keeping activities. - Support the EI Administration team with documentation and administrative filing tasks. - Ensure confidentiality and security of archived documents. - Retrieve archived files upon request and maintain checkout/return records. - Regularly review archive inventories and update filing systems. - Assist in document disposal processes according to company retention policies. - Maintain archive storage areas in an orderly and accessible manner.