Update individual credit statements and reconcile with credit balance. Remind to credit customers before 3 days from payment due date. Need to collect due and overdue credit within time line. If customer’s payment will confirm, collection data, exchange rate and customers’ address will be announced to concern departments. Check bank account number, and send to customers. Prepare and send remind letter, payment agreement letter, repossess letter, late fee discount letters. Review machine utilization hour & customer payment receipt. Open machine & service fee invoices on sales contract in the MIT software. Data entry for credit paid at Odoo Credit Software. Travelling to meet with overdue customers, if necessary. To assist immediate supervisor upon requirements.
- To collect and record operation data (Sales, Credit customers list) - To monitor and control the credit customers - To take responsibility on the role of documents controlling for QMS - To distribute organizational/departmental updated information and reminding - To support all branches requirements (coordinating for inquiry process, handling the release order process, training arrangement, getting HOD approval on branches’ requirements) - Record the status of enquiry process and all PO transactions in excel master sheet and then report to Managers. - Release stock transfer order to each branch upon requirements timely. - Calculating and recording transport charges of stocks from warehouse to each branch and report to Manager at the end of each month. - Prepare monthly performance reports of sales and inventory and then report to Managers. - Prepare the necessary documentation for ISO process yearly, update documented information monthly if necessary.
Update daily credit collection & cash inflow from time to time. Daily cash receipts are announced by emails to concern departments. Register credit collection status by cost center wise & branch wise. Register cash inflow, revenue, exchange rate discounts. Register, filing documents, checking invoices, reconciling inventory for GPS matters. Collect cash received documents from concern departments, scan and maintain soft copy. Daily exchange rate and customer data registration. Update register for delivery orders and sales contracts. Assist to Accountant if any necessary.
Communicate with suppliers in overseas and prepare the firm purchase orders for the specific products based on the requirement of sales branches. Review requisitions and clarify with the user departments/branches on any discrepancy or incomplete information with regards to specification, quality, quantity, and delivery requirements. Give the feedback to branches concerning with enquiries and purchase order status and need to communicate all branches for parts requirements. After arrival items, need to check the accurate number, damage or lost. If something has missed then complaint to suppliers, or request compensation, make sure incoming goods arrive timely and are in accordance with the specifications and quantity specified in the firm P/Os. Deal with vendors for the issues of replacement & rejection of materials for not conforming to purchase specifications, return of surplus materials, cancellation of orders, etc., Create new stock code in ERP V6 system and if necessary, make the price change upon the updated buying cost. Entry purchase transactions (PI) in ERP V6 system. Selects the most competitive source and negotiates for the best deal. To find out the best possible couriers (Example; DHL or Air) to purchase spare parts for new machinery or urgent enquiry or special order and to be sure the goods we ordered arrive in time and all supply and demand procedures are working in accordance with General Manager. Follow up the Import and Trade Affair Department about the import license, shipment update status. Interact with Finance and Accounts Department for all correct payments in time to overseas suppliers and shipping status for in time arrival. To check aging of stocks and need to consider how to solve the overage stocks and to discuss with management and find out the ways not to become slow moving and dead stocks. Need to trace all total supply chain costs for pricing matters and check profit and loss. Take the action actively for the special case such as product launch, parts campaign and promotion for Sales & Marketing when Sales Manager assigns. Travel around the country and branches periodically and sometimes upon requirements for researching market and meeting with customers for requirements and satisfactions and give the knowledge to staffs at branches. Assist to General Manager upon requirements.