Monitor sales staff during shifts. Assign and adjust daily sales targets. Organize schedules and ensure enough coverage on the sales floor. Conducts quick to align the team on daily goals and tasks. Reviews daily sales figures and track ongoing sales against daily/ weekly targets. Provide quick on the job coaching for weaker team members. Update team on new promotions products or policies. Check that promotions and prices tags are correctly displayed. Monitor inventory and report low stock to management. Prepare and submit daily sales reports to upper management with the team. Record staff performance notes and attendance. Resolve escalated complaints. Support VIP or high-value customer interactions.
Lead and manage Marketing Staff & Sampling Teams. Monitor competitor activity and brainstorming for potential improvements. Organize and attend Marketing Events. Provide general marketing support to Marketing Executive & Marketing Manager. Assist to superiors to conceive & develop efficient, effective & intuitive marketing strategies. Submit weekly and monthly reports related with Marketing Activities. Perform jobs that assigned by the management time to time. Support marketing execution, coordinate operational tasks, supervise sampling teams, and ensure smooth implementation of activation plans under the guidance of the Marketing Executive. Team Support & Coordination Supervise marketing staff and sampling teams for activation execution. Support MKT Team with monthly sampling and branding strategy plans. Execution & Event Coordination Organize and attend marketing events with Activation & Brand Teams. Execute MKT channel activation tasks as assigned. Reporting & Administration Prepare weekly and monthly marketing activity reports. Track performance against targets and update the Marketing Executive. Research & Market Support Conduct basic industry and customer research with Sales Consultants. POSM Operations Coordinate POSM sourcing activities and support quality checks.