Be Part of MOB Next GEN leaders Program Overview The 6-month Management Trainee Program aims to develop the required management capabilities and functional competencies through on-the-job learning and coaching, formal training, cross-functional exposure, and project assignments. The Management Trainees will rotate across different functions in one of the below streams to gain all-round exposure of the MOB banking. After the final program assessment conducted by the Program Committee, participants who successfully meet the required standards will be appointed to Assistant Manager (AM) or Deputy Manager (Dy. Manager) positions at MOB Bank , based on their overall performance, assessment results, and organizational requirements. Participate in rotations across Compliance, Credit Risk Management, International Banking, Business Banking, Finance, Treasury, Banking operation, Digital Banking Gain practical experience through on-the-job training Participate in training/development programmer to enhance knowledge of banking industry Writing reports, analyzing data, and preparing business presentations Management Trainee Job includes understanding how banking work Report on the progress of goals and objectives Management Trainee role provides a comprehensive understanding of banking operation and industrial practices
Administer, maintain, and optimize Server operating systems to ensure availability, reliability, and performance. Manage VMware virtualization infrastructure, monitor server health, system performance, storage utilization, and capacity planning. Administer and maintain database servers including Microsoft SQL Server, MySQL/MariaDB, Oracle and PostgreSQL. Support and maintain database replication, high availability, clustering, and failover technologies where applicable. Perform preventive maintenance and operating system hardening according to security standards. Monitor servers and databases using enterprise monitoring tools. Troubleshoot servers, virtualization, storage, and infrastructure issues. Participate in infrastructure implementation, migration, and upgrade projects.
Architectural Design: Lead the design of complex, scalable, and high-performance software systems. Clean Coding: Write well-documented, high-quality, and testable code. Mentorship: Act as a technical mentor to junior staff, conducting thorough code reviews and sharing best practices. Process Improvement: Identify bottlenecks in the development lifecycle. Collaboration: Work closely with Product Managers and Stakeholders to translate business requirements into technical specifications. Troubleshooting: Solve high-level production issues and "hard" bugs that require deep system knowledge.
Training Delivery & Facilitation: Deliver and facilitate engaging internal training programs, workshops, and development initiatives covering soft skills, compliance, supervisory techniques, and leadership development. Needs Assessment & Program Design: Conduct regular training needs assessments (TNAs) to identify skill gaps. Collaborate with Subject Matter Experts to design practical, blended training materials and guides. Onboarding & Orientation: Plan, coordinate, and deliver comprehensive orientation programs for new hires to ensure smooth organizational integration. End-to-End Coordination: Manage all training logistics, including scheduling, venue arrangement, stakeholder communication, and external training vendor coordination. Evaluation & Data Analysis: Gather post-training feedback, monitor training effectiveness, and analyze participation and completion rates to recommend process improvements. Administration & Reporting: Maintain accurate, up-to-date training records, attendance sheets, and documentation. Prepare comprehensive monthly, quarterly, and yearly training reports. Learning Culture & Development: Support coaching, mentoring, and engagement initiatives to cultivate a strong learning culture that reinforces performance and growth. Employee Engagement & Culture Events: Assist in organizing corporate cultural events, festivals, and team-building activities to promote employee alignment and engagement.
1. Continuous Product Improvement Drive ongoing product enhancement by capturing client feedback and anticipating future needs, strengthening MOB’s competitive edge and value proposition. Manage in the development of product strategy and roadmap in collaboration. 2. Product Rollout Management Oversee the launch of new products and services, ensuring a seamless, end-to-end client journey that delivers exceptional value and experience. 3. Product Deal Support Support the execution of Product deals by ensuring strict process compliance, timely approvals, and accurate documentation, driving efficiency and minimizing risk. Lead the preparation and supervision of BRDs for product, ensuring alignment with business goals and regulatory requirements. Proficiency in writing SOPs, NPPs, process flows, and accounting documentation. 4. Stakeholder Engagement Build and nurture strong relationships with key stakeholders to drive product utilization initiatives and ensure the effective delivery of client-focused solutions. 5. Strategic Foresight Anticipate product and regulatory opportunities and challenges, developing forward-looking strategies that keep Product offerings competitive, client-focused, and results-driven. 6. Deal Execution & Communication Facilitate clear communication with key internal stakeholders and clients throughout deal execution, ensuring accuracy of documentation, timely approvals, and adherence to controls. Engage with third-party vendors for integration, testing, and ensuring smooth Product implementation. 7. Technology & Innovation Partner closely with IT teams to strengthen technical capabilities, integrate emerging technologies, and embed innovative solutions into products. 8. Team Development & Culture Support the growth of team members through coaching, capability building, and fostering a culture of innovation, collaboration, and agility.
Project Management: Own multiple small-to-mid-sized wallet projects; create project plans/scope of works, track daily tasks, and report weekly on project health and risks. Requirements & Product Backlog: Draft and finalize Business Requirements Documents (BRDs) and Functional Specifications; communicate with the technical vendor to prioritize the backlog based on business value and feasibility. Stakeholder Coordination: Act as the main point of contact to manage timelines and communication with external vendors and internal teams (IT, Finance, KYC ,Operations, Business development, Sales Team). UAT & Launch Quality: Define and manage the User Acceptance Testing (UAT) plan and sign-off process to ensure all features meet security and performance standards. Team Guidance: Mentor assigned Junior Assistants and maintain high documentation standards across all project artifacts.
Lead and manage the Customer Care team, including call center and customer support functions Oversee daily handling of customer inquiries, complaints, and service requests Ensure compliance with MOB service standards, SOPs, SLAs, and regulatory guidelines Manage escalated or sensitive customer cases with professionalism and confidentiality Monitor and analyze customer feedback, complaints data, and CSAT performance Identify service gaps and recommend process improvements to enhance customer satisfaction Coordinate closely with Branch Operations, Digital Banking, Compliance, and IT teams Prepare regular customer care performance reports for management and senior leadership Coach, train, and motivate team members to deliver service excellence