Work closely with clients to gather and analyze business requirements for ERP implementation. Map client’s business processes with ERP modules (Accounting, Inventory, HR, CRM, Manufacturing, POS, etc.). Provide functional design specifications and support technical teams during development & customization. Conduct system configuration, testing, and UAT (User Acceptance Testing) . Deliver end-user training and prepare user manuals/documentation. Act as a bridge between client and technical team, ensuring the delivered solution meets business needs. Support data migration and integration with other systems if required. Provide post-implementation support and continuous improvement recommendations. Assist the sales team in pre-sales activities (demo, proposal support, solution presentation) when needed. Work closely with clients to gather and analyze business requirements for ERP implementation. Map client’s business processes with ERP modules (Accounting, Inventory, HR, CRM, Manufacturing, POS, etc.). Provide functional design specifications and support technical teams during development & customization. Conduct system configuration, testing, and UAT (User Acceptance Testing) . Deliver end-user training and prepare user manuals/documentation. Act as a bridge between client and technical team, ensuring the delivered solution meets business needs. Support data migration and integration with other systems if required. Provide post-implementation support and continuous improvement recommendations. Assist the sales team in pre-sales activities (demo, proposal support, solution presentation) when needed.