Design and build advanced applications for the Android platform Strong in coding and methodologies with Proof of work (e.g. github contributions) & have published one or more Android apps in the app store (should be able to demo the App) Develop and maintain various system integrations which include application to application integrations, services, internal and external APIs Ability to design mobile code and implement both functional and non-functional requirements Expertise in Modern Mobile Architecture as well as software design patterns to ensure the productivity, maintainability and scalability Experienced in Mobile Native UI, Realm, Networking, Persistency, Multithreading, performance, push notifications, concurrency, Java for Android, and Security Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in a full-stack development tools and technologies and partner with Product/Business teams
Responsibilities Work with team lead on maintaining, integration and revamp of existing system Develop and maintain various system integrations which include application to application integrations, services, internal and external APIs Develop technical specifications and architecture Write clean, testable code using .NET programming languages Review and refactor code Deploy fully functional applications
Develop and implement HR strategies and initiatives aligned with the overall business strategy. Oversee the recruitment and hiring process, including job posting, sourcing, screening, interviewing, and onboarding new employees. Manage employee relations issues, including conflict resolution, disciplinary actions, and terminations. Develop and implement performance management processes to ensure employee productivity, engagement, and development. Develop and oversee training and development programs to enhance employee skills and competencies. Administer employee compensation and benefits programs, including payroll processing, salary benchmarking, and benefits administration. Develop and maintain HR policies and procedures to ensure consistency and fairness across the organisation. Provide HR support and guidance to managers and employees on a wide range of HR-related topics. Stay up-to-date with HR trends and best practices and recommend improvements to HR policies and procedures. Oversee day-to-day office operations and ensure that administrative tasks are completed efficiently and accurately. Develop and implement office policies and procedures to ensure smooth and efficient operations. Manage office budgets and expenses and identify opportunities for cost savings. Serve as the primary point of contact for external vendors and service providers. Support HR & Admin activities and contribute to various projects as assigned by management.
Ensure the team achieved the given objectives are achieved and prevent contamination to the company and department. Monitors and executes day to day activities to team to ensure required partners & customer support are delivered to internal and external partners. Research and report on existing and emerging trends & behaviour in all Customer support channels managements Provide smooth and efficient flow of work within a team Identifying operation related issues to maximise efficiency in terms or time, cost and resources. Preparing day to day to-do –list for the team and executing work efficiently and effectively. Reporting daily activities of the department and highlighting issues that are considerably management’s concern. Implement methods and standard operating procedures for Operation (Customer Support & After-Sales Service) with the Manager. Monitoring the trends of the reloading & transaction from the partners , create the situational report to Management. Monitoring the Call Center supports team performance and arrange the training programs for the improvement of the Team. Preparing the effective script of the Customer Retention by projects. Understanding the branding of the Company & making sure all the customer support activities are necessary actions. Participate in recruiting and training of fresh customer service employees. Handle complicated and unresolved issues with the internal or external department. Follow up on every activity with the Customer support activity. Develop strategies and plans for customer support. Establish standards for best customer support practices.
Gain a deep understanding of customer experience, identify and fill product gaps, and generate new ideas that grow market share, improve customer experience, and drive growth. Manage and lead the Product Department in both product development and product operations aspects. Reports directly to the CEO of the company. Responsible for the delivery of the requirements within the set budget. Create buy-in for the product vision both internally and with key external partners. Develop product pricing and positioning strategies. Translate business requirements into detailed user stories and prototypes. Manage and prioritise product backlog and development sprints based on business and customer impact. Work closely with engineering teams, utilising .NET Core and Android Native, as well as third-party vendors to deliver with quick time-to-market and optimal resources. Drive product launches including working with the public relations team, executives, and other product team members. Evaluate promotional plans to ensure they are consistent with product line strategy and that the message is effectively conveyed. Act as a product evangelist to build awareness and understanding. Represent the company by visiting customers to solicit feedback on company products and services.